Fast Food RestaurantBurger JointAmerican RestaurantCheckers Drive-In Restaurants, Inc
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
Customers frequently reported long wait times for food, often exceeding 20 minutes, leading to frustration.
Food Quality
Many reviews highlighted issues with food being cold, improperly prepared, or not matching orders, contributing to dissatisfaction.
Customer Service
Numerous complaints were made about rude or unprofessional staff behavior, with some customers feeling ignored or disrespected.
Staffing Issues
Several reviews indicated that the location was understaffed, particularly during busy hours, which exacerbated service delays.
Positive Notes
A few customers praised the fries and some aspects of the food, noting that certain items were enjoyable.
KB
Kathy Boya98
3 days ago
2.0
I ordered multiple times from this location before and receive great service. However, my last (2) two visit wasn’t pleasant because the service was horrible. Moreover, today I stopped by and they were unloading the trucks , so I was trying to pull and order anyway ;however, the manager told me in a rude way : “ do you see the bucket on the way , don’t try to hit my bucket “ with a nasty attitude of course , I complied and get off the car so I can read the menu and still order .She literally told me off and yelled at me “We’re closed, don’t u see my truck , so I don’t know why you got off your car , “with a condescending tone , I didn’t reply got in my car and drove away ; I felt humiliated as a customer. Finally they lost this customer , I will never order from this location anymore.
BP
Bruce P
3 days ago
1.0
Every checkers has refills and this one doesn’t on soda. Why is that?
Employees were rude and they said they can only give me 3 ketchup and would have to buy if I want more.
Ridiculous….
AE
Ali Çelik
4 days ago
1.0
I will never order from this place again. It took almost an hour for my order to arrive, which is completely unacceptable. The level of disorganization and lack of professionalism is shocking.
What made the experience even worse was the attitude of the staff. They acted like they didn’t even want to work. It honestly felt like they were upset at me just for placing an order. They were making faces and showing clear frustration, as if customers were a burden. Instead of providing service, they made me feel uncomfortable and unwelcome.
On top of that, the cleanliness was terrible. The floors were dirty and full of trash, and it was obvious that no one cares about maintaining a clean environment. This reflects very poorly on the management and
overall standards of the place.
This was one of the worst service experiences I’ve had. Extremely unprofessional, disrespectful, and poorly managed. I do not recommend this place to anyone.
EL
Elemo Leyva
Feb 15, 2026
1.0
Muy mala atencion y cuando le preguto por mi orden no me miraron ni me respondieron conclusion me tube q ir si mi pedido
DR
david reina
Jan 24, 2026
3.0
I went through drive thru and asked for a Champ combo which is a quarter pound burger with everything on it. I was played a message telling me it was discontinued and was offered what I didn't ask for instead - a Big Buford which had everything on it but it was a double and I didn't have the appetite for twice the beef. The other suggestion was a finish line burger which I think is a quarter pound patty but then it has nothing but pickles dried onions and some mystery sauce. I thought about it for a minute and left totally disappointed. I don't know why these fast food places can't leave well enough alone. Always looking for ways to make an extra buck by offering new things no one wants and eliminating what we do want.
What are the operating hours of Checkers at 2750 W. Colonial Drive in Orlando, FL?
Checkers is open from 10:00 AM to 4:00 AM Monday through Wednesday and Sunday, and from 10:00 AM to 5:00 AM Thursday through Saturday.
Does Checkers offer drive-thru service at this location?
Yes, Checkers has a drive-thru available for convenient ordering and pickup.
Can I order food online from this Checkers location?
Yes, you can order online through their delivery URL: https://order.checkersandrallys.com/menu/6326-john-young-pkwy or via DoorDash at https://www.doordash.com/store/307391.
What payment options are accepted at Checkers on W. Colonial Drive?
They accept American Express, Cash, Check, MasterCard, and Visa.
Is dining in available at this Checkers location?
Yes, dining in is available, but with limited capacity on patios and walk-up windows for safety.
What type of attire is recommended when visiting Checkers at 2750 W. Colonial Drive?
Casual attire is suitable for visiting this Checkers location.
Which nearby convenience stores can I visit before or after dining at Checkers?
Nearby convenience stores include 7-Eleven and Mobil, both located close to Checkers for any quick essentials or gas needs.
Are there any nearby automotive services customers can use when visiting the Checkers at Colonial Drive?
Yes, several automotive services are nearby, including Waters Car Wash, Goodyear Auto Service, Valvoline Instant Oil Change, and MAK Tire and Auto Repair.
Can customers find entertainment or event venues near Checkers at 2750 W. Colonial Drive?
Yes, First Impressions Orlando, a concert venue and event planning location, is nearby and could be a great spot before or after your meal.
How does the Checkers location ensure safety during the Coronavirus pandemic?
They provide an enclosed kitchen, limit personal contact by offering drive-thru and online ordering, and limit the number of people on patios and at walk-up windows, along with enforcing frequent handwashing and glove changes for staff.
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