Business Details
About
Fast Food RestaurantBurger JointAmerican Restaurant
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
Details
- Dine-inAvailable
- Drive-throughAvailable
Location
Hours
Reviews
3.4
2,160 reviews
5 stars
799
4 stars
372
3 stars
311
2 stars
167
1 star
511
What are people saying?
AI-generated from recent customer reviews
Service Speed
Numerous customers reported extremely slow service, with long wait times at both the drive-thru and walk-up windows.
Food Quality
Many reviews highlighted issues with food quality, including cold, soggy, or improperly prepared items.
Customer Service
A significant number of customers experienced rude or unprofessional behavior from staff, leading to dissatisfaction.
Order Accuracy
Multiple customers reported receiving incorrect orders or missing items, contributing to frustration.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty windows and lack of proper hygiene practices among staff.
- RIRudy Rubio IIINov 10, 20253.0They need better staffing for the late night hours after a music festival lets out. Love ordering at the counter but it wasn’t a priority for staff.
- ASAdrian Anderson (somanyhaterzz)Nov 8, 20251.0It takes alot for me to give a 1 star review cause I believe there are always situations that you can not help but by far the slowest most carefree establishment I have ever been to employees cater to drive thru customers more then pickup..even more so I had pre-ordered 30 minutes before time to find out they did not have the order ready...did not even have the menu items at hand and was forced to go to McDonald's which I despise but I got my food in less then 2 minutes with every fiber in my body do not go here for fast food.
- PTPebbles ThompsonNov 7, 20252.0Peanut butter no jelly type of experience. I expected better. What I wanted vs what I got..smh
- BEBobby elzieOct 29, 20251.0this visit was just terrible. The service was extremely slow, even though there weren’t many customers. When I finally got my food, the fries were cold and soggy, and the burger tasted like it had been sitting out for a while. The staff didn’t seem to care much — they barely acknowledged me at the window. The drink machine was out of most options too. For the price, I expected at least fresh food and decent customer service. I won’t be coming back anytime soon.
- CACapatcho AsmrSep 30, 20251.0Terrible customer service, I don’t know if I will ever return again. i’m not the type of person to leave reviews or complain because I’ve worked in customer service. I understand how it is and I’m generally a very nice person, but this situation rubbed me so wrong i’m still thinking about it days later. I placed a mobile order, I sat at the speaker for 15 minutes and got no response even after saying “hello” when I could literally hear her breathing through the mic. Eventually I pulled up to the other speaker and the AI told me to pull forward. The second I pulled up to the window she was standing there with my bag and handed it to me with a nasty look on her face and never said a word. When I called and left a complaint the “manager” aka the same person that gave me bad customer service called to very rudely tell me I was wrong. That I was not there for 15 mins (maybe it was 14 and a half forgive me) and that they don’t have to say anything on the speaker (I had literally got a mobile order there days before and they talked to me on the speaker) I just hung up on her because I wasn’t going to be spoken too so rudely I would rather just never give you my business again. I can understand if I misunderstood the pick up procedure and was supposed to just pull up, but then they should have just explained that to me when I could literally hear her breathing on the other end. I know she hears me saying hello. I know my order is ready because she instantly handed it to me, but she just has such a terrible attitude that it made the whole situation something it didn’t need to be, very disappointing. I hope she gets fired soon so I can start going there again.
Frequently Asked Questions About Checkers
What are the operating hours of Checkers at 2750 W. Colonial Drive in Orlando, FL?
Checkers is open from 10:00 AM to 4:00 AM Monday through Wednesday and Sunday, and from 10:00 AM to 5:00 AM Thursday through Saturday.
Does Checkers offer drive-thru service at this location?
Yes, Checkers has a drive-thru available for convenient ordering and pickup.
Can I order food online from this Checkers location?
Yes, you can order online through their delivery URL: https://order.checkersandrallys.com/menu/6326-john-young-pkwy or via DoorDash at https://www.doordash.com/store/307391.
What payment options are accepted at Checkers on W. Colonial Drive?
They accept American Express, Cash, Check, MasterCard, and Visa.
Is dining in available at this Checkers location?
Yes, dining in is available, but with limited capacity on patios and walk-up windows for safety.
What type of attire is recommended when visiting Checkers at 2750 W. Colonial Drive?
Casual attire is suitable for visiting this Checkers location.
Which nearby convenience stores can I visit before or after dining at Checkers?
Nearby convenience stores include 7-Eleven and Mobil, both located close to Checkers for any quick essentials or gas needs.
Are there any nearby automotive services customers can use when visiting the Checkers at Colonial Drive?
Yes, several automotive services are nearby, including Waters Car Wash, Goodyear Auto Service, Valvoline Instant Oil Change, and MAK Tire and Auto Repair.
Can customers find entertainment or event venues near Checkers at 2750 W. Colonial Drive?
Yes, First Impressions Orlando, a concert venue and event planning location, is nearby and could be a great spot before or after your meal.
How does the Checkers location ensure safety during the Coronavirus pandemic?
They provide an enclosed kitchen, limit personal contact by offering drive-thru and online ordering, and limit the number of people on patios and at walk-up windows, along with enforcing frequent handwashing and glove changes for staff.