Charleys Cheesesteaks

4.7
1150 reviews

About

Sandwich Restaurant

Location

Charleys Cheesesteaks
2567 South Kirkman Rd., Orlando, FL
32811, United States

Hours

Reviews

4.5
565 reviews
5 stars
452
4 stars
42
3 stars
18
2 stars
8
1 star
45

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple reviews highlighted long wait times and poor service, often due to insufficient staffing and language barriers.

Food Quality

While many customers praised the food as delicious, there were significant complaints about incorrect orders and unsatisfactory meal quality.

Cleanliness

The restaurant generally received positive remarks for cleanliness, although some reviews mentioned issues with the dining environment, particularly regarding temperature.

Staff Performance

Certain employees received commendations for their excellent customer service, while others faced criticism for language barriers and order inaccuracies.
  • SW
    Sydney Wallace
    Dec 24, 2025
    5.0
    The food was great and the customer service was as well.
  • AD
    Antonio Dixon
    Dec 23, 2025
    5.0
    I love the service here, helped a big back like me find exactly what my afternoon lunch will be every workday. Just to make my co workers jealous
  • SG
    Suki G
    Dec 23, 2025
    1.0
    Everything about this place was disgusting. From you walk into the door and the lady barely acknowledges you. Mind you she’s Spanish and don’t speak any type of English. She sees me and something inside already told me something was off but this lady is nasty. I bought 2 sandwiches. I wanted 1 gourmet meal with my sandwich. I also ordered a small sandwich with a side of fries. Being that she doesn’t speak English she puts in whatever she wants… ok.. I let that slide. Then I receive the order without my extra fries.. ok fine. She gives me the fries. As I get home and look into my meal I see one long piece of hair in the sandwich. As if she just placed it there. She also put one into my other sandwich…. Money wasted and my appetite is shot. If I didn’t live so damn far I would’ve went right back and got my money back. She is nasty. Her name is ANUBIS! How do you guys hire people who can’t speak English at all. On top of that not even like brown colored people. So I’m confused. Lool let’s make it make sense.
  • MM
    Marc
    Dec 19, 2025
    5.0
    Wings were excellent staff was very nice and helpful.
  • MM
    Moses Massaquoi
    Dec 18, 2025
    1.0
    We came in to Oder sandwich at 1:30pm. There was only one employee in the store doing everything. It took about 30mins to take my order and an other 20mins for my food to be ready. I’m not blaming the employee because she was the only one taking orders and cooking. This is unacceptable for an establishment like this to treat their costumers like this during rush hour.

Frequently Asked Questions About Charleys Cheesesteaks

What are the regular opening hours for Charleys Cheesesteaks at Metro Corners?

Charleys Cheesesteaks is open daily from 10:00 AM to 9:00 PM.

Does Charleys Cheesesteaks offer delivery service?

No, Charleys Cheesesteaks at this location does not offer delivery service as delivery is closed every day.