Many customers reported poor food quality, including burnt, cold, and tasteless items, with some expressing dissatisfaction with the value for money.
Customer Service
Numerous reviews highlighted issues with customer service, including rude staff, long wait times, and mishandling of orders.
Positive Experiences
Despite the negative feedback, several customers praised the food and service, particularly mentioning specific items like the Philly cheesesteak and the friendliness of certain staff members.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and food preparation areas.
MT
Marcos Toxqui
3 days ago
1.0
How is it possible that the person charged you $25 for a Philly steak, fries, and soda? Bale, more expensive than a Philly Chicken? The person How is it possible that the person charged me $25 for a Philly steak, fries, and soda? Bale, more expensive than a Philly Chicken. The person wasn't very polite. I asked why it was so expensive, and she...
EL
Elias Leiva
Dec 10, 2025
1.0
Compré unos Boneless de 20 piezas, y me los dieron todos quemados, el sabor era horrible, pedí mi Reembolso, pero el manager yogi no me queria devolver mi dinero, quería que me quedara con los Boneless mal servicio de atención al cliente
MG
max gonzalez
Nov 13, 2025
1.0
Bait and switch. The free samples are loaded but when you order a 12 inch it doesn’t have a lot of meat.
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular operating hours of Charleys Cheesesteaks at Orlando Premium Outlets?
Charleys Cheesesteaks is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 7:00 PM.
Does Charleys Cheesesteaks offer delivery, drive-through, or pickup services?
No, Charleys Cheesesteaks at Orlando Premium Outlets does not offer delivery, drive-through, or pickup services as all are marked closed.
Where is Charleys Cheesesteaks located?
Charleys Cheesesteaks is located at 4951 International Drive, Space #FC7, Orlando, FL 32819, USA, inside the Orlando Premium Outlets.
What payment options does Charleys Cheesesteaks accept?
Charleys Cheesesteaks accepts American Express, Discover, MasterCard, and Visa.
Where can I browse the menu or place an order for Charleys Cheesesteaks online?
You can view the menu and place orders online at https://order.charleys.com/menu/orlando-premium-outlets/.
Is Charleys Cheesesteaks active on social media?
Yes, Charleys Cheesesteaks has a Facebook page at https://www.facebook.com/709277833217545.
Are there other dining options near Charleys Cheesesteaks at Orlando Premium Outlets?
Yes, nearby dining options include Asian Chao (Chinese/Asian restaurant), Subway (sandwich shop), Five Guys (fast food/burgers), Sbarro (pizza/Italian), Chicken Now (fast food American), Hi T House (bakery and smoothie bar), and the Premium Outlet Food Court.
What stores can I visit near Charleys Cheesesteaks for shopping?
Nearby stores include Reebok, KAY Outlet, Kay Jewelers Outlet, Hanesbrands, SKECHERS Factory Outlet, JD Sports, Locker Room by Lids, Pop Us Collectibles & Toys, Sean John, Jared Vault, Gap Factory, Lacoste, Columbia Sportswear, BOSS, OshKosh B'gosh, Hartstrings, Robert Wayne Footwear, Under Armour Factory House, and Famous Footwear Outlet.
How can the proximity of these nearby shops and eateries enhance my visit to Charleys Cheesesteaks?
You can enjoy a diverse shopping experience with outlets for clothing, shoes, jewelry, and collectibles before or after grabbing a cheesesteak. Nearby eateries and a food court offer additional dining choices, making a full day of shopping and dining convenient at Orlando Premium Outlets.
What is the main phone number to contact Charleys Cheesesteaks at Orlando Premium Outlets?
You can reach Charleys Cheesesteaks by phone at +1 407-351-9200.