Business Details
About
Sandwich Restaurant
Location
Hours
Reviews
4.3
462 reviews
5 stars
313
4 stars
61
3 stars
29
2 stars
18
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting their positive attitudes and quick service.
Food Quality
The food received mixed reviews; while many enjoyed the cheesesteaks and other items, some reported issues with cold or poorly prepared meals.
Cleanliness
Several reviews noted cleanliness in the restaurant, but there were also complaints about dirty floors and unsanitary conditions.
Management Issues
Multiple customers expressed dissatisfaction with the manager's attitude, describing him as rude and unprofessional.
Consistency
While some customers reported consistently good experiences, others mentioned a lack of quality and service consistency.
- VWVann WashingtonNov 10, 20255.0I decided to come here one evening while on a movie date with my daughter. She decided she wanted to eat at the dumplings place next door but I’m glad I opted to come here. The cashier (Marley) customer service was superb! He was very knowledgeable about the promotions and food choices. He was also super efficient and super kind
- ARAniyah RamirezNov 9, 20255.0The food was amazing, Johnathan Wu did a great job. He was very helpful, directing me on what to get since it was my first time.
- JDJeffrey DubleNov 9, 20255.0Great experience ordered my food to wrong location and manager was able to help me out and make it here! Would recommend 100%!
- GNGlen NielsenNov 6, 20255.0Marley was amazing! Took great care of us. The wings were excellent. Great flavors and quality wings. Def recommend.
- SASyydneh AustinOct 28, 20255.0it was just Marley and Adrian working on were very helpful and had great energy I loved my food … I haven’t here in years! it was a great a comeback i’ll never forget it (10-17-2025) around 8pm
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular operating hours for Charleys Cheesesteaks at Waterford Lakes Town Center?
Charleys Cheesesteaks is open Monday through Saturday from 10:00 AM to 9:00 PM and on Sunday from 12:00 PM to 6:00 PM.
Does Charleys Cheesesteaks offer delivery services?
No, delivery services are not available as all delivery hours are marked closed.
Is there a drive-through option available at Charleys Cheesesteaks?
No, the drive-through service is currently closed all days of the week.
Can I pick up my order at Charleys Cheesesteaks?
No, pickup service is not available as the pickup hours are closed throughout the week.
Does Charleys Cheesesteaks provide takeout service?
No, takeout hours are closed, so takeout service is not offered at this location.
What payment methods are accepted at Charleys Cheesesteaks?
Charleys Cheesesteaks accepts American Express, Discover, MasterCard, and Visa credit cards.
Where is Charleys Cheesesteaks located?
The restaurant is located at 433 N Alafaya Trail, Orlando, FL 32828, within the Waterford Lakes Town Center.
What nearby restaurants can I visit before or after dining at Charleys Cheesesteaks?
Nearby dining options include Social House (bar and grill), Moe's Southwest Grill (Mexican), Pine Garden (Chinese), and Pizzeria Valdiano (Italian).
Are there any nearby entertainment or recreational spots near Charleys Cheesesteaks?
Yes, nearby attractions include Santa's Winter Wonderland, PopStroke miniature golf, and Regal Waterford Lakes cinema.
Where can I go shopping near Charleys Cheesesteaks?
Nearby shopping includes Waterford Lakes Town Center, Macy's, Old Navy, Banana Republic Factory, and Dollar Tree.