Charleys Cheesesteaks

3.9
527 reviews

About

Sandwich Restaurant
Looking for the best cheesesteaks in town? We've been serving mouthwatering sandwiches since 1986. Our menu boasts a wide selection of cheesesteaks, prepared with steak or chicken grilled to perfection, topped with melted cheese, and toppings prepared just for your meal. Pair a cheesesteak with our delectable Gourmet Fries and a Real Fruit Lemonade. We only use the best ingredients so every bite and sip is packed with flavor. When you're craving a classic cheesesteak, our grill masters will craft an unforgettable meal. Come dine in with us or order online at charleys.com for pickup or delivery. Don't settle for anything less than the best--Charleys Cheesesteaks has the #1 cheesesteak in the world!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Charleys Cheesesteaks
8001 S. Orange Blossom Tr., #924, Orlando, FL
32809, United States

Hours

Reviews

3.9
346 reviews
5 stars
182
4 stars
64
3 stars
34
2 stars
15
1 star
51

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported long wait times for their orders, with some experiencing waits of over 30 minutes.

Food Quality

While some customers praised the food as delicious and fresh, others complained about poor quality, including soggy fries and undercooked wings.

Customer Service

Feedback on customer service was mixed; some praised friendly staff and management, while others reported rude behavior and poor handling of orders.

Pricing Issues

Several reviews mentioned dissatisfaction with pricing, feeling that the cost was too high for the portion sizes and quality received.

Cleanliness Concerns

There were multiple complaints regarding cleanliness, including unsanitary conditions and poor hygiene practices observed in the restaurant.
  • YC
    Yuli Al Chami
    Jan 2, 2026
    1.0
    The staff were unenthusiastic, and the fries were cold and hard. Terrible service.
  • AA
    Angela Alway
    Dec 23, 2025
    1.0
    A mall joint shouldn't take half an hour to produce a sandwich when only one party was ahead of us. This was a "quick stop" ahead of the airport that turned into a nightmare.
  • LV
    Lilia Vieira
    Dec 2, 2025
    1.0
    This is not a large fry!!! Please do better!!
  • RM
    Reyna Martinez
    Oct 15, 2025
    1.0
    I went here with my mother in law and we both got cheese fries and bacon. However, she purchased a regular and I purchased a large to share with my husband. A large and a regular are about $2 dollars difference, when we received our orders they were both the same size. When I asked the cashier why I paid the same price for the same size , she told me it was because she entered my order as to go. I was never even asked if my order was for dine in or to go and neither was my mother in law even though we ordered right after one another. Feel like I got scammed by them :/
  • AS
    Ashley Sivers
    Sep 6, 2025
    1.0
    Great food staff are super miserable

Frequently Asked Questions About Charleys Cheesesteaks

What are the pickup hours at Charleys Cheesesteaks Florida Mall location?

Pickup is available Monday to Thursday from 11:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.

Does Charleys Cheesesteaks offer delivery service?

No, Charleys Cheesesteaks at Florida Mall does not offer delivery service; all delivery hours are listed as closed.