Bubba Gump Shrimp Co.

Reviews

• JG

  Jennifer Gregory

  2 days ago
  1.0
  I haven’t been to this chain in years so when here we decided to go. The wait was nothing and we got a table fast, very nice. When seated there was a host that was obviously sick. He Kept walking where the drink machine was and where wait staff put in orders which was right next to our table. He was coughing and blowing his nose right there. Didn’t wash his hands after. He looked miserable. Wait staff was asking him if he was ok and he said he didn’t feel well. The manager asked if he wanted a cough drop, but no mention to go home since he was viably sick and miserable. I’m sorry working in this type of environment is not ok when sick to his extent. Needless to say I’m now fighting the same type of illness this young man had probably due to him spreading his germs and not washing his hands!! I will never return to this establishment due to the unprofessional behavior! The only reason I am giving this place 1 star is the service was ok and the food was ok. Do better!!
• BH

  Brett Herman

  3 days ago
  5.0
  Visited this location and Doug was our server. Doug was absolutely phenomenal, one of the very best experiences I have had from any server anywhere.and I dine out probably 250 times per year while traveling due to my job. We asked Doug for recommendations on menu items, also had an allergy and Doug was excellent with his recommendations for both food and beverage. Doug recommended the Shrimp New Orleans and it was out of this world. Food was hot and fresh, service was top notch and our every need was attended to. I highly recommend this location and be sure to ask for Doug, he will take great care of you.
• JJ

  James

  6 days ago
  5.0
  Many people will say Bubba Gump is a tourist trap restaurant. I say those people have never really tried it. The food.. top notch! The service.. top notch! I would still enjoy going here even if it had nothing to do with the movie. Our waiter did a great job recommending an entree and drink! This may sound like a weird drink but you have to try the blackberry frozen margarita! Wow!! I will definitely be getting another one of these when I come back! For anyone wondering, the first picture is the bourbon st mahi mahi and shrimp. The other picture is Forrest's seafood feast.
• JW

  Jason Walton

  Jan 3, 2026
  5.0
  Many national chains can be aesthetically attractive and fail miserably with off the truck food, but it isn’t so at this Bubba Gump shrimp Co. The environment is family friendly, casual, well decorated to fit the theme of Forrest Gump. The food was prepared well and flavorful. Had the bang, bang shrimp, the gumbo, and the ribeye with stuffed shrimp and potatoes and broccoli. Chelsea, our server, was incredible. She was very friendly, attentive, and timely. Lastly, I forgot to present my annual pass, but had told her in passing we were passholders, she went back and updated the bill to reflect the discount.
• SD

  Somer dutoit

  Dec 31, 2025
  5.0
  Came and Josh truly represent the pinnacle of service at Bubba Gump Shrimp, offering an experience that was nothing short of spectacular and amazing. Their attentiveness, genuine warmth, and seamless execution of their duties elevated a simple dining experience into a memorable occasion. From the moment we were seated, they ensured every need was anticipated and met with a smile, demonstrating a profound understanding of hospitality. Their recommendations were insightful, their demeanor was consistently cheerful, and their efficiency was remarkable, ensuring that our meal flowed perfectly. It is rare to encounter servers who possess such a natural ability to connect with guests while simultaneously maintaining such a high standard of professional service. Came and Josh have undoubtedly set a new benchmark for what excellent service should be, and they are, without question, the best servers I have ever had the pleasure of being assisted by. They embody the spirit of exceptional customer care and made our visit truly outstanding.

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