Customers appreciate the delicious and authentic Hispanic food, but there are complaints about spoiled or expired products.
Customer Service
Mixed reviews on customer service; some staff are praised for being friendly, while others, including management, are criticized for rudeness and unprofessional behavior.
Pricing
Prices are seen as high by some customers, with complaints about overpricing and poor value for certain products.
Store Cleanliness
There are reports of unclean conditions and disorganization in the store, affecting the overall shopping experience.
Product Variety
The store offers a good selection of Hispanic products, but some customers feel the variety is not as extensive as other locations.
SS
Sankalp Subhendu
Oct 31, 2025
5.0
WHITE BOY ORDERS IN PERFECT SPANISH AND LEAVES WORKERS STUNNED. I am neither white nor do I know how to speak Spanish. This tucked away deli was very delicious and tasted like a mom's love, in the way that it was good but not Micheline star level. It was a happy medium that really showed the integrity of their recipes here. I ordered the beer and rice with a side of plantains, with a pork empanada. The empanada was okay I would recommend just getting the regular food if you come here. If you are looking for truly authentic Mexican food come here.
MC
Maria Connor
Oct 30, 2025
5.0
I love Bravo and every time I am near I stop to get my Hispanic food. This time I found these bags of tostones and I got me two bags thinking they would last but my husband and I ate both on our way home! Of course, a Coca Cola was a must.đ
FH
Flying High
Oct 29, 2025
5.0
I have Crohn's disease, and can only eat real food. It's a blessing to be able to get hot food, without chemicals or preservatives all over Florida.
NK
Nicholas Kagiwada
Oct 21, 2025
1.0
Awful customer service.
I bought spoiled meat from the store that was labeled as still within sell by date. Drove all the way back to the store to swap the meat out. I went back and found as close to a near identical swap that was within 4 cents. When I went to the front to swap it out. The cashier did the return and had the 4 cents still owed. I figured due to the inconvenience of the situation that they would let me off for 4 cents.
The manager comes over and the cashier ask if its okay to just do a swap and the manager says no and to make me pay the 4 cents which I had to use my card for. Then makes a joke about it to the cashier and walks away without saying a single word to me. This is some of the most awful customer service from a manager I've ever seen. He is a taller bald guy and I didn't catch his name. The cashier tried to be nice but the manager was extremely rude. You guys need to teach the management that smaller gestures such as compensating 4 cents is worth the cost of business.
PP
Pilar Pilar
Sep 29, 2025
1.0
A couple of days ago, I visited the Bravo supermarket on Colonial, and it was truly one of the worst experiences. I bought a soup that had a hair in it, and the chicken looked nearly green. When I went back the next day to complain, the supervisor standing at the doorâwho honestly comes off like a grumpy, bitter personâwas incredibly rude and disrespectful. Heâs like a sour, grumpy little man who wonât even look you in the eye or speak courteously. Thereâs a total lack of respect for customer service here. This place is overpriced and absolutely unpleasant, and it really shouldnât even be in business.
Frequently Asked Questions About Bravo Supermarkets
What are the operating hours of Bravo Supermarkets in Orlando, FL?
Bravo Supermarkets is open Monday through Saturday from 8:00 AM to 8:00 PM, and on Sundays from 8:00 AM to 7:00 PM.
Where is Bravo Supermarkets located?
It is located at 10659 E Colonial Drive, Orlando, FL 32817, USA.
What types of services does Bravo Supermarkets offer?
Bravo Supermarkets offers services including grocery shopping, bakery, deli, prepared foods, lotto, beer sales, and free parking.
What payment options are accepted at Bravo Supermarkets?
Bravo Supermarkets accepts American Express, Apple Pay, Discover, Mastercard, and Visa.
Is there free parking available at Bravo Supermarkets?
Yes, Bravo Supermarkets offers free parking for its customers.
Where can I find the weekly circular or special offers for Bravo Supermarkets?
You can view the weekly circular and special offers on their website at https://www.bravosupermarkets.com/Weekly-Circular?store_code=U45_251.
Can I visit Bravo Supermarkets online to learn more or shop?
Yes, you can visit their official page at https://locations.bravosupermarkets.com/bravo-supermarkets-0e47a7e37b26 for more information.
What nearby shopping options are available around Bravo Supermarkets?
Nearby shopping options include Rainbow Shops, which offers shoes and women's clothing, and Dollar General, known for discount items and arts and crafts supplies.
Are there dining options near Bravo Supermarkets where customers can grab a meal?
Yes, nearby restaurants include Hong Kong Alley Kitchen for Chinese and Asian cuisine, Way 2 Go Thai & Sushi for Thai and sushi dishes, and Maria Bonita for Mexican food.
What nearby services can assist with beauty and personal care around Bravo Supermarkets?
Art Queen Nail Spa offers nail salon services, beauty and spa treatments, and hair removal, conveniently located nearby.