BoardWalk Ice Cream

4.4
278 reviews
BoardWalk Ice Cream

About

RestaurantDisney
Bring your sweet tooth to this “cool” ice cream parlor located at Disney’s BoardWalk, featuring ice cream and sundaes to go. Enjoy menu items such as the Shore-Side Sundae with SNICKERS®, Bay-Side Brownie a la Mode and the Strawberry Splash Shortcake—all inspired by Beaches & Cream Soda Shop.

Location

BoardWalk Ice Cream
2101 Epcot Resorts Blvd, Orlando, FL
32830, United States

Hours

Reviews

4.4
278 reviews
5 stars
206
4 stars
30
3 stars
16
2 stars
6
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and attentive staff, highlighting individual employees for their exceptional service.

Ice Cream Quality

While some enjoyed the ice cream flavors, others found them average or lacking in taste, with complaints about inconsistency in preparation.

Portion Sizes

Several reviews mentioned the large portion sizes, with mixed feelings about whether they were excessive or appropriate.

Atmosphere

The location and ambiance were generally appreciated, with many noting the pleasant setting on the boardwalk.

Pricing

Customers found the prices reasonable for the location, especially compared to other nearby options.
  • SM
    Sam Men
    Dec 28, 2025
    5.0
    Ice cream experience was excellent. Special thanks to Bianca — she was amazing, showing genuine hospitality and kindness to our son. Her warmth and care truly stood out and made a positive difference.
  • D3
    dania 3mty
    Dec 23, 2025
    5.0
    A very good service, best ice cream
  • JM
    J M
    Dec 18, 2025
    5.0
    The entire staff was great! All super helpful and friendly. Angel made my first time extra magical and I will definitely come back!
  • RG
    Ryan Goode
    Dec 6, 2025
    1.0
    After repeating my order 8 times, I just opted accept whatever mystery sundae they wanted to build for me instead. Not sure why they don’t know their own menu.
  • ME
    Michael Esposito
    Nov 28, 2025
    5.0
    Had a fantastic experience here with my family. I’d especially like to thank Anna and Jo for their amazing customer service. They took such great care of my family and I from the moment we walked in. Both were incredibly warm, patient, and attentive, and they made our stop for ice cream feel extra special. They went above and beyond! Thank you both for making our visit unforgettable You truly added a little extra magic to our night

Frequently Asked Questions About BoardWalk Ice Cream

What is BoardWalk Ice Cream and what kind of treats do they offer?

BoardWalk Ice Cream is an ice cream parlor located at Disney’s BoardWalk in Orlando, featuring ice cream and sundaes like the Shore-Side Sundae with SNICKERS®, Bay-Side Brownie a la Mode, and Strawberry Splash Shortcake inspired by Beaches & Cream Soda Shop.

Where is BoardWalk Ice Cream located?

It is located at 2101 Epcot Resorts Blvd, Orlando, FL 32830, USA.