Bring your sweet tooth to this “cool” ice cream parlor located at Disney’s BoardWalk, featuring ice cream and sundaes to go. Enjoy menu items such as the Shore-Side Sundae with SNICKERS®, Bay-Side Brownie a la Mode and the Strawberry Splash Shortcake—all inspired by Beaches & Cream Soda Shop.
Many customers praised the friendly and accommodating staff, highlighting specific employees who provided exceptional service.
Ice Cream Quality
While some enjoyed the ice cream flavors, others found them average or lacking in taste, with complaints about inconsistency in preparation.
Portion Sizes
Several reviews mentioned oversized portions, with mixed feelings about whether this was a positive or negative aspect.
Atmosphere
The location and ambiance received positive remarks, particularly for its scenic setting on the boardwalk, though some felt the decor was lacking.
Pricing
Customers generally found the prices reasonable for a Disney location, especially compared to other nearby ice cream shops.
RR
Rodrigo Renner
Nov 12, 2025
5.0
I love the bayside brownie
JL
Joel Lowne
Nov 1, 2025
5.0
Jessica was awesome! We told her it was my son’s birthday, and she made his sundae extra special… I’m pretty sure she doubled the size it was supposed to be.THANK YOU, Jessica! Thank you, dad that was great
JP
John Porrata
Oct 12, 2025
5.0
I have been to the ice cream shop on the Boardwalk several times now, and it never disappoints. Every visit has been a satisfying experience. The boardwalk atmosphere is fun and inviting, the staff is always friendly and welcoming, and the ice cream itself is quite delicious. There are plenty of choices to choose from. It is the perfect spot to grab a treat while enjoying the area. Each time I go, I leave with a smile and look forward to my next visit. Also, I find the prices reasonable considering it's location.
SP
Sarah P
Sep 7, 2025
2.0
Ordered vanilla with hot fudge. It was not good.
NB
Natosha Baxter
Aug 16, 2025
5.0
We stayed on the skyliner and visited boardwalk ice cream one evening. Very moderately priced. 3 ice creams were under $20. Sat outside and watched the sunset off the boardwalk. If you have young kids get the mickey sundae! It's a big hit!
Frequently Asked Questions About BoardWalk Ice Cream
What is BoardWalk Ice Cream and what kind of treats do they offer?
BoardWalk Ice Cream is an ice cream parlor located at Disney’s BoardWalk in Orlando, featuring ice cream and sundaes like the Shore-Side Sundae with SNICKERS®, Bay-Side Brownie a la Mode, and Strawberry Splash Shortcake inspired by Beaches & Cream Soda Shop.
Where is BoardWalk Ice Cream located?
It is located at 2101 Epcot Resorts Blvd, Orlando, FL 32830, USA.
What are the operating hours for BoardWalk Ice Cream?
They are open Monday to Friday from 3:00 PM to 11:00 PM, and on Saturdays and Sundays from 12:00 PM to 11:00 PM.
What payment methods are accepted at BoardWalk Ice Cream?
They accept American Express, Cash, Contactless Payments, Diners Club, Discover, MasterCard, and Visa.
How can I contact BoardWalk Ice Cream?
You can call their main phone at +1 407-939-5277 or their alternate number at +1 407-939-2273.
Does BoardWalk Ice Cream have an online menu I can view?
Yes, you can view their snack menu online at https://disneyworld.disney.go.com/dining/boardwalk/boardwalk-ice-cream/menus/snack/
Are there any nearby accommodation options close to BoardWalk Ice Cream?
Yes, nearby accommodations include BoardWalk Inn And Villas At Walt Disney World, Disney’s BoardWalk Villas, and Disney’s BoardWalk Inn resort and hotel.
What nearby attractions can I visit before or after enjoying ice cream at BoardWalk Ice Cream?
You can visit Magic Kingdom Main Street for amusement park fun, enjoy live events at Sea Breeze Point at Disney’s Boardwalk, or explore nearby art galleries like Wyland Galleries of Florida and Promenade Fine Art Gallery.
Are there places for coffee or snacks near BoardWalk Ice Cream?
Yes, Carousel Coffee is a nearby coffee shop and The Cake Bake Shop by Gwendolyn Rogers is a bakery nearby for snacks.
Can I find other dining options near BoardWalk Ice Cream?
Nearby dining options include La Bottega Italiana Restaurant, Flying Fish seafood restaurant, Kouzzina by Cat Cora, Big River Grille & Brewing Works, and AbracadaBar cocktail bar.