Bring your sweet tooth to this “cool” ice cream parlor located at Disney’s BoardWalk, featuring ice cream and sundaes to go. Enjoy menu items such as the Shore-Side Sundae with SNICKERS®, Bay-Side Brownie a la Mode and the Strawberry Splash Shortcake—all inspired by Beaches & Cream Soda Shop.
Many customers praised the friendly and attentive staff, highlighting individual employees for their exceptional service.
Ice Cream Quality
While some enjoyed the ice cream flavors, others found them average or lacking in taste, with complaints about inconsistency in preparation.
Portion Sizes
Several reviews mentioned the large portion sizes, with mixed feelings about whether they were excessive or appropriate.
Atmosphere
The location and ambiance were generally appreciated, with many noting the pleasant setting on the boardwalk.
Pricing
Customers found the prices reasonable for the location, especially compared to other nearby options.
SM
Sam Men
Dec 28, 2025
5.0
Ice cream experience was excellent. Special thanks to Bianca — she was amazing, showing genuine hospitality and kindness to our son. Her warmth and care truly stood out and made a positive difference.
D3
dania 3mty
Dec 23, 2025
5.0
A very good service, best ice cream
JM
J M
Dec 18, 2025
5.0
The entire staff was great! All super helpful and friendly. Angel made my first time extra magical and I will definitely come back!
RG
Ryan Goode
Dec 6, 2025
1.0
After repeating my order 8 times, I just opted accept whatever mystery sundae they wanted to build for me instead. Not sure why they don’t know their own menu.
ME
Michael Esposito
Nov 28, 2025
5.0
Had a fantastic experience here with my family. I’d especially like to thank Anna and Jo for their amazing customer service. They took such great care of my family and I from the moment we walked in. Both were incredibly warm, patient, and attentive, and they made our stop for ice cream feel extra special. They went above and beyond! Thank you both for making our visit unforgettable You truly added a little extra magic to our night
Frequently Asked Questions About BoardWalk Ice Cream
What is BoardWalk Ice Cream and what kind of treats do they offer?
BoardWalk Ice Cream is an ice cream parlor located at Disney’s BoardWalk in Orlando, featuring ice cream and sundaes like the Shore-Side Sundae with SNICKERS®, Bay-Side Brownie a la Mode, and Strawberry Splash Shortcake inspired by Beaches & Cream Soda Shop.
Where is BoardWalk Ice Cream located?
It is located at 2101 Epcot Resorts Blvd, Orlando, FL 32830, USA.
What are the operating hours for BoardWalk Ice Cream?
They are open Monday to Friday from 3:00 PM to 11:00 PM, and on Saturdays and Sundays from 12:00 PM to 11:00 PM.
What payment methods are accepted at BoardWalk Ice Cream?
They accept American Express, Cash, Contactless Payments, Diners Club, Discover, MasterCard, and Visa.
How can I contact BoardWalk Ice Cream?
You can call their main phone at +1 407-939-5277 or their alternate number at +1 407-939-2273.
Does BoardWalk Ice Cream have an online menu I can view?
Yes, you can view their snack menu online at https://disneyworld.disney.go.com/dining/boardwalk/boardwalk-ice-cream/menus/snack/
Are there any nearby accommodation options close to BoardWalk Ice Cream?
Yes, nearby accommodations include BoardWalk Inn And Villas At Walt Disney World, Disney’s BoardWalk Villas, and Disney’s BoardWalk Inn resort and hotel.
What nearby attractions can I visit before or after enjoying ice cream at BoardWalk Ice Cream?
You can visit Magic Kingdom Main Street for amusement park fun, enjoy live events at Sea Breeze Point at Disney’s Boardwalk, or explore nearby art galleries like Wyland Galleries of Florida and Promenade Fine Art Gallery.
Are there places for coffee or snacks near BoardWalk Ice Cream?
Yes, Carousel Coffee is a nearby coffee shop and The Cake Bake Shop by Gwendolyn Rogers is a bakery nearby for snacks.
Can I find other dining options near BoardWalk Ice Cream?
Nearby dining options include La Bottega Italiana Restaurant, Flying Fish seafood restaurant, Kouzzina by Cat Cora, Big River Grille & Brewing Works, and AbracadaBar cocktail bar.