Drafts Sports Bar & Grill

Reviews

• JJ

  Juan C (JC)

  Apr 6, 2026
  1.0
  I had a very disappointing experience at Drafts Sports Bar & Grill. Right from the start, the menu gave a poor impression it’s outdated, worn out, and clearly hasn’t been refreshed in a long time. On top of that, there isn’t even a proper drink menu. There’s no clear list showing basic options like soda, juice, Diet Coke, Diet Pepsi, etc., which makes ordering unnecessarily confusing. The biggest issue, however, is how disorganized and poorly set up their system is. None of the staff could give accurate information about what’s shown on the website or through the QR codes. The QR system is not user-friendly at all—it doesn’t clearly allow you to place orders, doesn’t guide you properly, and doesn’t provide the basic functionality you would expect. Even though they claim to offer to-go orders, there’s no real way to place one through their system. On top of that, there’s no clear or consistent information about what time they stop taking to-go orders. When you ask staff, you get different answers or no answer at all. It honestly feels like the system is set up in a way that pushes guests to dine in instead. Food quality was also disappointing. The fries clearly come pre-seasoned, which makes it obvious they’re frozen, and there’s no option for plain fries. For a place that promotes itself as family-friendly, not offering a basic option like unseasoned fries for kids is a big miss. To make matters worse, the waiter was rude, which only added to the negative experience. Service overall was very slow. It took 20 minutes after being seated just to have someone take our order—and the place wasn’t even full. For a restaurant connected to a major resort during peak season, that’s unacceptable. This isn’t a new place—they’ve been here for years. Management should absolutely know how to staff based on hotel occupancy and demand, and ensure their systems actually work. Overall, the experience felt frustrating, disorganized, and poorly managed. Definitely not what you’d expect from a restaurant in a resort setting.
• MA

  Michael Aragones

  Apr 6, 2026
  4.0
  Natalia was the best part of our night. We only wanted drinks but they were not going to seat us because the kitchen was backed up. She advocated for the host to seat us still and we had a lovely night being served by her. Thanks Natalia!
• BB

  Bruceleeroy716

  Mar 26, 2026
  5.0
  Nice sports bar. Service was a little slow for not being packed. The pretzel, Caesar salad and fingers were good. The brisket sandwich and falafel tacos were great!
• PM

  Peyton Moskalick

  Mar 22, 2026
  5.0
  Branden was AMAZING! He was so funny, super kind and always on it! We never had to ask for a refill he just constantly brought them out! He was the best waiter we have had ALL week!
• FF

  fay

  Mar 17, 2026
  2.0
  Service was alright, waitress was sweet and helpful with food allergies. Food did take a bit and it wouldn't be a problem if me and my partner weren't the only ones there. I did also find some bug in my food which was disturbing. Food was good though despite these factors, but did ruin some of the experience for me.

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