I think the employees were unaware they had jobs. My husband and I went inside to order and waited for about 20 minutes. There were three people ahead of us and the entire time we were there, an employee came to the counter once. My husband and I then decided to try the Drive Thru, but there were several cars backed up with NO ONE at the window. Eventually, we just left because no one was being served and we were just sitting there wasting our time.
JF
Jane Fetzer
3 days ago
4.0
Ice cream set to cold. It was iced. I grew up in Illinois with the very original first soft serve DQ store.
DD
Darin Davis
Mar 31, 2026
4.0
I commend the young man working the drive through around 10pm on 3/31/26. He was polite and helpful in correcting an error in my order.
CM
Cupcake Monster
Mar 20, 2026
1.0
Yesterday 3/19 around 5pm, Dairy Queen really said come celebrate free cone day and then acted like my 4 year old was trying to commit financial fraud at the drive thru. I picked my daughter up early from school to go get a cone on free cone day because she’s been having a hard time lately. We pu, ordered, got told to pay, and when she got sad and said never mind, the employee said “ok you can leave then” with the customer service skills of a short medieval bridge troll. My daughter is currently being bullied at school for being slightly overweight… so after this she cried the whole way home. Congrats on winning your power struggle with a preschooler ig. Hope that promotion budget went toward customer service training because wow.
SS
Squid
Mar 10, 2026
1.0
Took 35 plus min for a couple of blizzards just for them to be missing a good amount of ice cream. As well as not passing the blizzard test.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Orlando?
Dairy Queen Grill & Chill is open daily from 10:30 AM to 10:30 PM.
Is Dairy Queen Grill & Chill accessible for families with children?
Yes, the location is family-friendly and offers high chairs and booster seats for children.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, the location has a drive-thru available for customer convenience.
Can I order food online from Dairy Queen Grill & Chill?
Yes, you can place an order online for pickup through their website.
What are some of the signature menu items at Dairy Queen Grill & Chill?
Popular items include Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, soft-serve ice cream cones, and shakes & malts.
Does Dairy Queen Grill & Chill have outdoor seating and free Wi-Fi?
Yes, the location offers outdoor seating and free Wi-Fi for guests.
Is Dairy Queen Grill & Chill open on major holidays?
The location is closed on November 27, 2025 (Thanksgiving) and December 25, 2025 (Christmas).
What nearby fast food options exist near Dairy Queen Grill & Chill at 7825 E Colonial Dr?
Nearby fast food options include Taco Bell, Wendy's, and another Dairy Queen location, providing variety for quick meals.
Are there nearby convenient services customers can utilize when visiting Dairy Queen Grill & Chill?
Yes, nearby services include Trustco Bank for financial needs and UPS Access Point for shipping and delivery services.
What nearby recreational or relaxation spots are close to Dairy Queen Grill & Chill?
Customers can visit nearby places such as Blue Water Nails & Spa, MK Nails and Spa, and Little Econ Greenway park for relaxation or outdoor activity before or after their visit.
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