Bubba Gump Shrimp Co.

Reviews

• CM

  Chavis Macon

  3 days ago
  5.0
  I had such a great experience thanks to Tracy! From the moment we were seated, she was incredibly welcoming and made us feel comfortable right away. Her attitude was so positive and genuine it really stood out. She was attentive without being overbearing, checked on us at all the right times, and made sure everything was perfect throughout our visit. Tracy’s kindness and professionalism made the whole experience even better. You can tell she truly cares about her customers and takes pride in what she does. If you get the chance, definitely ask for her you won’t be disappointed!
• BL

  Brandon Hughes M A D E LLC

  5 days ago
  5.0
  Chelsea was an absolute star during our meal at Bubba Gump Shrimp Co.! From the moment we sat down, her energy and friendliness made us feel right at home. She really knew the menu inside and out…her recommendation for the stuffed shrimp was spot on and she even kept us entertained with some fun Forrest Gump trivia that had the whole table laughing. It’s rare to find a server who is that attentive and genuinely helpful without being overbearing. If you’re heading to CityWalk, definitely ask for Chelsea; she turned a great meal into a memorable highlight of our trip
• DD

  Dennis

  5 days ago
  3.0
  Alles in allem ein durchschnittlicher Besuch. Nach unserem letzten Bubba Gump Besuch in Los Angeles, waren wir voller Vorfreude wieder eines besuchen zu können. Nach kurzer Wartezeit, durften wir unseren Tisch einnehmen. Leider hatten die Tischeinweiser gefühlt wenig Lust auf ihren Job und alles wurde sehr langsam durchgeführt. Das Servicepersonal am Tisch hingegen war super freundlich und aufmerksam. Das Essen war leider nur okay. Das Steak sollte Medium gebraten werden und hat leider jegliche rote Farbe im Kern vermissen lassen. Schlechter konnte man ein Steak leider nicht grillen.
• JA

  Jeanette James of Atlanta

  Apr 5, 2026
  5.0
  I recently had the pleasure of visiting Bubba Pumps in Jacksonville Beach, and I have to say, it was an incredible experience! Even though they’ve only been open for three months, they’ve already made a significant impact on the local scene. From the moment I walked in, the atmosphere was vibrant, and the staff was welcoming. A standout during my visit was Chris, who was sent from the Orlando location to lend a hand. His personality is absolutely infectiouse made everyone feel right at home. Not only was he attentive, but he also brought a fun energy to the bar that made my night unforgettable. Chris went above and beyond as an assistant to the bartender, ensuring that everything was running smoothly while also engaging with the customers. His recommendations were spot-on, and he truly made my visit memorable. I can’t wait to return and will definitely be asking for him when I visit the Orlando location!
• RB

  Rodrigo Branco

  Mar 27, 2026
  5.0
  Our experience at Bubba Gump Shrimp Co. at Universal Orlando was absolutely fantastic—but what truly made it unforgettable was our server, Adrien. From the moment we sat down, Adrien stood out with incredible charisma, genuine kindness, and a level of attentiveness that you don’t often find. He was not only friendly and welcoming, but also extremely efficient, making sure everything flowed perfectly throughout our meal. Adrien brought such a positive energy to the table that it elevated the entire experience. His recommendations were spot on, his timing was impeccable, and he made us feel like VIP guests from start to finish. It’s rare to come across someone who combines professionalism with such a natural ability to connect with people—but Adrien does it effortlessly. He truly made our visit special, and we’ll definitely be coming back because of him. If you go, ask for Adrien—you won’t regret it!

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