Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.8
832 reviews
5 stars
369
4 stars
188
3 stars
131
2 stars
41
1 star
103
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, incorrect orders, and rude staff, leading to a negative dining experience.
Food Quality
Several reviews mentioned issues with food quality, including cold items, incorrect orders, and unsanitary conditions.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for excellent service and enjoyed their meals.
Cleanliness Concerns
Multiple reviews highlighted cleanliness issues, including dirty dining areas and unsanitary food handling.
- SMSarahlee MillerDec 23, 20251.0They wasn’t even open at 7:45 but online said it was open … this was the second one
- DLDavid LomaxDec 14, 20251.0Consistently closing earlier than advertised by an hour or more, main reason I stopped going there even during the day
- SMSparky M.Dec 6, 20254.0They're always slow.
- JVJulaysia VirginiaNov 4, 20251.0I ordered a mobile order went through the drive through and received my order. As I eat my food I notice that it is a long piece of red hair in my food. I brought the food back and the manager proceeded to tell me to go online to the help desk because he can’t offer refunds for mobile orders. I did just that and still haven’t received my refund for the order.
- KLKaden LannaOct 25, 20251.0Usual wendys food but pulled me forwards because they were "waiting on fries". i proceeded to wait 15+ minutes watching 4+cars get served only to bw greeted by a nice employee who had a different order pulled in their hands. Then saw someone stick a bucket out the window and clank it on the ground 5 times? Maybe if you were concerned with your window times you should focus on having food ready for customers consistantly. Just my opinion. Also they gave our food to someone else ? the blonde guy running food was super nice and tried to make it right but no one was helping him
Frequently Asked Questions About Wendy's
Is Island Lane Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's on Island Lane?
The drive-thru is open Monday to Thursday from 7:00 AM to midnight, Friday from 7:00 AM to 1:00 AM, Saturday from 8:00 AM to 1:00 AM, and Sunday from 8:00 AM to midnight.
Does the Island Lane Wendy's location offer breakfast?
Yes, breakfast is served at this Wendy's location. You can order breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides through their app or website.
What payment options are accepted at Wendy's on Island Lane?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
Is delivery available at Wendy's in Orange Park, FL?
Delivery is available where offered. To check delivery availability near you, use the Wendy's app or visit order.wendys.com and enter your delivery address.
How can I provide feedback or contact the Wendy's Island Lane location?
You may contact Wendy's Customer Care via live chat or message on their Contact page, call 888-624-8140, or fill out the Customer Satisfaction Survey with your receipt details. To reach the Island Lane location directly, call (904) 541-6508.
Where can I find the menu and nutritional information for Wendy's?
Menu prices and nutrition/allergen information can be found on Wendy's website or mobile app. Nutrition details update as you customize items. In-restaurant nutrition posters are also available upon request.
Are there other fast food options near Wendy's on Island Lane?
Yes, nearby fast food options include another Wendy's and McDonald's, providing customers with additional choices for dining in the local area.
What nearby medical facilities are accessible from Wendy's on Island Lane?
Nearby medical services include Ascension Medical Group St. Vincent's Primary Care, Jennifer Lynn. Stone MD, and Fleming Island Family Practice, which might be convenient for patients or visitors seeking a meal close to medical appointments.
Are there automotive services close to the Wendy's on Island Lane?
Yes, Goodyear Auto Service and Jiffy Lube are nearby for tire, oil changes, and other automotive repairs, making it easy to grab a meal at Wendy's while taking care of your vehicle.
Does Wendy's Island Lane location offer drive-thru and dine-in options?
Yes, this Wendy's location offers dine-in, drive-thru, takeout, and delivery where available, providing convenient options to enjoy their meals.