Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.8
829 reviews
5 stars
369
4 stars
187
3 stars
131
2 stars
41
1 star
101
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences vary widely, with some praising friendly staff while others report rude or inattentive service.
Order Accuracy
Many customers experienced issues with incorrect orders, including missing items and wrong modifications.
Food Quality
Food quality is inconsistent; some customers enjoyed fresh and hot meals, while others received cold or poorly prepared food.
Cleanliness
The cleanliness of the restaurant is noted positively by some, but others reported unsanitary conditions.
Speed of Service
Service speed is a common complaint, with many customers experiencing long wait times, especially during busy hours.
- JVJulaysia VirginiaNov 4, 20251.0I ordered a mobile order went through the drive through and received my order. As I eat my food I notice that it is a long piece of red hair in my food. I brought the food back and the manager proceeded to tell me to go online to the help desk because he can’t offer refunds for mobile orders. I did just that and still haven’t received my refund for the order.
- TMTina MartinNov 1, 20255.0Enjoyed my meal
- RRRickyOct 31, 20251.0Lady at window was extremely rude.
- KLKaden LannaOct 25, 20251.0Usual wendys food but pulled me forwards because they were "waiting on fries". i proceeded to wait 15+ minutes watching 4+cars get served only to bw greeted by a nice employee who had a different order pulled in their hands. Then saw someone stick a bucket out the window and clank it on the ground 5 times? Maybe if you were concerned with your window times you should focus on having food ready for customers consistantly. Just my opinion. Also they gave our food to someone else ? the blonde guy running food was super nice and tried to make it right but no one was helping him
- DDdexter04Oct 2, 20251.0Had a terrible experience at this Wendy’s and will probably never come back , customer service was terrible, gave me a burger with a rock hard bun , messed up my entire order and they where very rude about it , definitely recommend going anywhere else
Frequently Asked Questions About Wendy's
Is Island Lane Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Orange Park, FL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Orange Park, FL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (904) 541-6508.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Island Lane Wendy’s serve breakfast?
Yes, this Wendy’s location in Orange Park, FL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's on Island Lane?
The drive-thru is open Monday to Thursday from 7:00 AM to midnight, Friday from 7:00 AM to 1:00 AM, Saturday from 8:00 AM to 1:00 AM, and Sunday from 8:00 AM to midnight.
Does the Island Lane Wendy's location offer breakfast?
Yes, breakfast is served at this Wendy's location. You can order breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides through their app or website.
What payment options are accepted at Wendy's on Island Lane?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
Is delivery available at Wendy's in Orange Park, FL?
Delivery is available where offered. To check delivery availability near you, use the Wendy's app or visit order.wendys.com and enter your delivery address.
How can I provide feedback or contact the Wendy's Island Lane location?
You may contact Wendy's Customer Care via live chat or message on their Contact page, call 888-624-8140, or fill out the Customer Satisfaction Survey with your receipt details. To reach the Island Lane location directly, call (904) 541-6508.
Where can I find the menu and nutritional information for Wendy's?
Menu prices and nutrition/allergen information can be found on Wendy's website or mobile app. Nutrition details update as you customize items. In-restaurant nutrition posters are also available upon request.
Are there other fast food options near Wendy's on Island Lane?
Yes, nearby fast food options include another Wendy's and McDonald's, providing customers with additional choices for dining in the local area.
What nearby medical facilities are accessible from Wendy's on Island Lane?
Nearby medical services include Ascension Medical Group St. Vincent's Primary Care, Jennifer Lynn. Stone MD, and Fleming Island Family Practice, which might be convenient for patients or visitors seeking a meal close to medical appointments.
Are there automotive services close to the Wendy's on Island Lane?
Yes, Goodyear Auto Service and Jiffy Lube are nearby for tire, oil changes, and other automotive repairs, making it easy to grab a meal at Wendy's while taking care of your vehicle.
Does Wendy's Island Lane location offer drive-thru and dine-in options?
Yes, this Wendy's location offers dine-in, drive-thru, takeout, and delivery where available, providing convenient options to enjoy their meals.