Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Feedback indicates a mix of excellent and poor customer service experiences, with some staff being described as friendly and helpful, while others were reported as rude or unprofessional.
Food Quality
Customers reported inconsistent food quality, with some meals being fresh and tasty, while others were served cold or incorrect.
Speed of Service
Many reviews highlighted slow service, particularly during busy times, with long wait times reported in both drive-thru and in-store orders.
Cleanliness
Several customers noted cleanliness issues, including unsanitary conditions in the dining area and concerns about food handling.
Management Issues
There were multiple complaints regarding management, including poor staff training and lack of oversight, contributing to negative customer experiences.
TT
The1976Chad
1 day ago
1.0
Rough and slow service Sat March 28, food was undercooked and not even warm. I also just saw another post from a neighborhood page about this same store from the same day and they said they have been super sick since eating here on Sat. Bad news Wendy’s.
SF
Susan Fitch
1 day ago
1.0
Ordered a #3 meal, which is NOT A BISQUIT SANDWICH BUT THAT IS WHAT I GOT!!!! Won't be back!!!! McDonald's is right across the street!!!! Tired of spending my hard earned $ and orders are ALWAYS wrong!!!!!
DO
darwin ordoñez
6 days ago
1.0
The service is terrible. The restaurant manager is very arrogant. When I asked for crackers for my beans with meat, she gave them to me so rudely that she threw them away. I will never return to this restaurant; they need a new manager.
AL
A L
Feb 19, 2026
5.0
Always good, fast and fresh.
RR
Robert Rewinkel
Feb 18, 2026
3.0
My fries and Bacon cheese burger were cold. Not good. Do better Wendy's
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's on Island Lane?
The drive-thru is open Monday to Thursday from 7:00 AM to midnight, Friday from 7:00 AM to 1:00 AM, Saturday from 8:00 AM to 1:00 AM, and Sunday from 8:00 AM to midnight.
Does the Island Lane Wendy's location offer breakfast?
Yes, breakfast is served at this Wendy's location. You can order breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides through their app or website.
What payment options are accepted at Wendy's on Island Lane?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
Is delivery available at Wendy's in Orange Park, FL?
Delivery is available where offered. To check delivery availability near you, use the Wendy's app or visit order.wendys.com and enter your delivery address.
How can I provide feedback or contact the Wendy's Island Lane location?
You may contact Wendy's Customer Care via live chat or message on their Contact page, call 888-624-8140, or fill out the Customer Satisfaction Survey with your receipt details. To reach the Island Lane location directly, call (904) 541-6508.
Where can I find the menu and nutritional information for Wendy's?
Menu prices and nutrition/allergen information can be found on Wendy's website or mobile app. Nutrition details update as you customize items. In-restaurant nutrition posters are also available upon request.
Are there other fast food options near Wendy's on Island Lane?
Yes, nearby fast food options include another Wendy's and McDonald's, providing customers with additional choices for dining in the local area.
What nearby medical facilities are accessible from Wendy's on Island Lane?
Nearby medical services include Ascension Medical Group St. Vincent's Primary Care, Jennifer Lynn. Stone MD, and Fleming Island Family Practice, which might be convenient for patients or visitors seeking a meal close to medical appointments.
Are there automotive services close to the Wendy's on Island Lane?
Yes, Goodyear Auto Service and Jiffy Lube are nearby for tire, oil changes, and other automotive repairs, making it easy to grab a meal at Wendy's while taking care of your vehicle.
Does Wendy's Island Lane location offer drive-thru and dine-in options?
Yes, this Wendy's location offers dine-in, drive-thru, takeout, and delivery where available, providing convenient options to enjoy their meals.
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