Service Speed
Customers consistently reported extremely long wait times, often exceeding 30 minutes, both in the drive-thru and when ordering at stalls.
Food Quality
Many reviews indicated that the food was often cold, poorly prepared, or not as ordered, leading to significant dissatisfaction.
Staff Attitude
Numerous customers noted unprofessional behavior from staff, including rudeness and lack of responsiveness, which contributed to a negative experience.
Management Issues
Frequent complaints about management practices, including understaffing and poor customer service training, were highlighted as major concerns.
Inconsistent Availability
Customers experienced issues with menu items being unavailable and the drive-thru being closed unexpectedly during operating hours.