Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Orange Park on Wells Road across from Orange Park Mall.
Many customers reported slow service, mistakes in orders, and inadequate attention from staff.
Food Quality
There were numerous complaints about food being undercooked, cold, or poorly prepared, with some customers expressing disappointment in the overall quality.
Positive Staff Interactions
Despite the issues, several reviews highlighted friendly and attentive staff members who provided good service.
Atmosphere Concerns
Some customers noted a bland atmosphere and changes that made the restaurant feel less appealing compared to previous visits.
Management Response
A few reviews mentioned positive interactions with management, particularly in addressing complaints and improving customer experiences.
KK
Kristen Kuehn
4 days ago
3.0
My partner ordered a ribeye and I ordered their new chicken sandwich. The ribeye had a lot of fat on it and was chewy so my partner really didn't enjoy it, which was extremely disappointing since it is so expensive. Their chicken sandwich was spicy, which I didn't expect and had a similar flavor profile to a McDonald's spicy McChicken, which was a lil weird and disappointing since I thought it would be more high end. There were also parts of the chicken that weren't as juicy as I would have hoped and I would have liked more ranch, which would have helped compensate for that. The atmosphere is relatively standard for a restaurant. The service was alright, not great but not bad. Their strawberry lemonade was also a let down as it didn't have a strong flavor to it. It was very mild.
TW
Tonya Wells
Jan 4, 2026
1.0
The worse experience ever! Food seemed to have been old. Order a burger well done. It was pink inside. Ordered a Salmon meal to go. With broccoli and rice. Get back to the hotel no broccoli. Blooming Onion was old and full of grease. $179.00 wasted which included a tip. That’s one L I took gracefully. Tennessee could teach Orange Park a few things.Was trying to enjoy a meal with my Daughter and Grandkids. Thanks for nothing.
SB
Stephane Boghossian
Dec 28, 2025
3.0
Service was approximatif and slow and too many mistakes. Food was OK. One dish came out undercooked but was replaced.... replaced. Only issue is that the replacement arrived almost after every body at the table had already finished.
DN
David Nagessar
Dec 28, 2025
4.0
It was good, only thing it was off the atmosphere was different and the restaurant looked different kinda bland, but no music, and also it was like visiting a chain restaurant something like McDonalds I remember times when it was a star studded event to attend outback, our waiter was kinda humorous and overall good person but something was off about being there
DP
Don Presley
Dec 15, 2025
5.0
Well well let me just say BRAVO Outback. I don’t know what has changed but the last 2 times we have dined here the service and food were sub par and we were weary on returning however from the moment we walked in the door and were greeted at the host stand I knew things were different. The very professional host seated us and explained the different menus as we were sitting down. Very informative. We were sat at a small booth in the bar area and the bartender quickly came over and greeted us next. Let me tell you something, don’t sleep on Mr. George! This man deserves all the praise. Very smart. Remembered everything from drinks to food and checked on us MULTIPLE times. Very friendly and attentive. The food was also perfect (finally). I made sure to speak to the manager and let him know how great from start to finish everything was and that we would be back. I’m very excited for the direction they have this ship sailing. Kudos to the entire team here! We will see you again!
Frequently Asked Questions About Outback Steakhouse
Where can I find information on gluten-free menu items?
We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu
Where can I earn dine rewards?
Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.
Where can I download the NEW Outback App?
Our App has been upgraded with a new look and exciting features! It's the fastest, mobile way to enjoy our bold flavors thru curbside takeaway \& delivery. Get it on Google Play or download on the AppStore – [Learn More](https://www.outback.com/app?useCache=false/)
How do I find out more information about being an Outbacker?
We're always looking for dedicated, fun\-loving people to help make our restaurant a success! For more information [click here](http://bit.ly/39L8aoI3112).
What type of cuisine does Outback Steakhouse in Orange Park offer?
Outback Steakhouse offers American and Australian cuisine with a focus on juicy steaks and spirited drinks.
What are the operating hours for Outback Steakhouse in Orange Park?
The restaurant is open from 11:00 AM to 10:00 PM Monday through Thursday, 11:00 AM to 10:30 PM on Friday and Saturday, and 11:00 AM to 9:30 PM on Sunday.
Does Outback Steakhouse offer happy hour specials?
Yes, happy hour is available daily from 4:00 PM to 6:00 PM.
What meal services does Outback Steakhouse provide?
They serve lunch, dinner, and have happy hour offerings.
Can I order delivery or pickup from Outback Steakhouse?
Are there gluten-free menu options at Outback Steakhouse?
Yes, several gluten-free menu items are available. You can view the gluten-free menu on their website.
What payment methods are accepted at Outback Steakhouse in Orange Park?
They accept American Express, Android Pay, Apple Pay, Cash, Mastercard, and Visa.
Is the Outback Steakhouse location in Orange Park family-friendly and accessible?
Yes, it welcomes families, has wheelchair accessible parking, seating, restrooms, braille menu, and high chairs.
What nearby services and attractions are close to Outback Steakhouse on Wells Road?
Nearby places include Credit Repair Solution, Mark Davies Funding Team, Waters Car Wash, Big City Car Wash, several beauty salons like BonitaBeauty and Mia Bella Salon, and restaurants like Hops Restaurant Bar and Brewery and Top Pot and K BBQ.
How can nearby places enhance my visit to Outback Steakhouse?
You can enjoy a spa or beauty treatment at nearby salons like J+HairStudio or Pearla Rox Nailz before dining, or grab a coffee or browse local shops like Calico Station after your meal.