Outback Steakhouse

4.1
3948 reviews

About

Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Orange Park on Wells Road across from Orange Park Mall.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Outback Steakhouse
1775 Wells Road, Orange Park, FL
32073, United States

Hours

Reviews

4.1
3,948 reviews
5 stars
2,212
4 stars
779
3 stars
386
2 stars
243
1 star
328

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported slow service, mistakes in orders, and inadequate attention from staff.

Food Quality

There were numerous complaints about food being undercooked, cold, or poorly prepared, with some customers expressing disappointment in the overall quality.

Positive Staff Interactions

Despite the issues, several reviews highlighted friendly and attentive staff members who provided good service.

Atmosphere Concerns

Some customers noted a bland atmosphere and changes that made the restaurant feel less appealing compared to previous visits.

Management Response

A few reviews mentioned positive interactions with management, particularly in addressing complaints and improving customer experiences.
  • KK
    Kristen Kuehn
    4 days ago
    3.0
    My partner ordered a ribeye and I ordered their new chicken sandwich. The ribeye had a lot of fat on it and was chewy so my partner really didn't enjoy it, which was extremely disappointing since it is so expensive. Their chicken sandwich was spicy, which I didn't expect and had a similar flavor profile to a McDonald's spicy McChicken, which was a lil weird and disappointing since I thought it would be more high end. There were also parts of the chicken that weren't as juicy as I would have hoped and I would have liked more ranch, which would have helped compensate for that. The atmosphere is relatively standard for a restaurant. The service was alright, not great but not bad. Their strawberry lemonade was also a let down as it didn't have a strong flavor to it. It was very mild.
  • TW
    Tonya Wells
    Jan 4, 2026
    1.0
    The worse experience ever! Food seemed to have been old. Order a burger well done. It was pink inside. Ordered a Salmon meal to go. With broccoli and rice. Get back to the hotel no broccoli. Blooming Onion was old and full of grease. $179.00 wasted which included a tip. That’s one L I took gracefully. Tennessee could teach Orange Park a few things.Was trying to enjoy a meal with my Daughter and Grandkids. Thanks for nothing.
  • SB
    Stephane Boghossian
    Dec 28, 2025
    3.0
    Service was approximatif and slow and too many mistakes. Food was OK. One dish came out undercooked but was replaced.... replaced. Only issue is that the replacement arrived almost after every body at the table had already finished.
  • DN
    David Nagessar
    Dec 28, 2025
    4.0
    It was good, only thing it was off the atmosphere was different and the restaurant looked different kinda bland, but no music, and also it was like visiting a chain restaurant something like McDonalds I remember times when it was a star studded event to attend outback, our waiter was kinda humorous and overall good person but something was off about being there
  • DP
    Don Presley
    Dec 15, 2025
    5.0
    Well well let me just say BRAVO Outback. I don’t know what has changed but the last 2 times we have dined here the service and food were sub par and we were weary on returning however from the moment we walked in the door and were greeted at the host stand I knew things were different. The very professional host seated us and explained the different menus as we were sitting down. Very informative. We were sat at a small booth in the bar area and the bartender quickly came over and greeted us next. Let me tell you something, don’t sleep on Mr. George! This man deserves all the praise. Very smart. Remembered everything from drinks to food and checked on us MULTIPLE times. Very friendly and attentive. The food was also perfect (finally). I made sure to speak to the manager and let him know how great from start to finish everything was and that we would be back. I’m very excited for the direction they have this ship sailing. Kudos to the entire team here! We will see you again!

Frequently Asked Questions About Outback Steakhouse

Where can I find information on gluten-free menu items?

We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu

Where can I earn dine rewards?

Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.