McDonald's

3.1
1210 reviews
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Business Details

5000 US Highway 17, Orange Park, FL
32003, United States
(904) 278-8481
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5000 US Highway 17, Orange Park, FL
32003, United States

Hours

Reviews

3.1
1,210 reviews
5 stars
361
4 stars
228
3 stars
185
2 stars
85
1 star
351

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding 20-30 minutes for orders.

Order Accuracy

Many reviews highlighted frequent issues with incorrect orders and missing items.

Employee Attitude

Numerous customers experienced rude and unprofessional behavior from staff, contributing to a negative dining experience.

Food Quality

Several reviews mentioned cold, old, or poorly prepared food, leading to dissatisfaction.

Cleanliness

Customers noted dirty tables and unsanitary conditions within the restaurant.
  • PM
    Paula McIntyre
    Dec 31, 2025
    1.0
    Literally came in with my friend and my daughter to get something to eat and the girl at the register is on her phone literally texting if that was me I would be fired! It must be nice not having to do your job!
  • MS
    Ms Sassy
    Dec 29, 2025
    1.0
    Rude employees and they don't move with a sense of urgency. The food is always done wrong. You have to wait so long for small orders I'm surprised they don't get in trouble for their wait times smh.
  • MC
    Meredith Coplien
    Dec 27, 2025
    2.0
    Went inside for take out because the line for drive through wasn't moving. Cars were starting to honk because they'd been sitting so long. This is probably the 3rd time I've been here in the last 4 years because I'm not a fast food person, and each time disappoints me.
  • JC
    Jennifer Cal
    Dec 25, 2025
    1.0
    My order was never delivered. I waited for an hour in pickup area number 2. The app showed it as delivered, so I went into the store, which was completely overwhelmed because there were only 3 employees. Nobody could give me any information about my order, and it was a total mess.
  • MC
    Mike Creel
    Dec 20, 2025
    1.0
    Whatever you do don’t go inside to order and eat. We’ve done it twice and service is horrid. Ordering is via self service screen, so OK there. Tables are dirty, food takes a long time to get done and hopefully you don’t need any napkins or salt or ketchup because there isn’t any. So I visited the counter to get napkins as when our food came we didn’t get any napkins. Wait and wait and wait nobody comes to counter so Hello and you get some napkins. Use the drive through.
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Frequently Asked Questions About McDonald's

What are McDonald's Orange Park hours of operation?

McDonald's in Orange Park is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, McDonald's Orange Park offers 24/7 drive-thru service.