McDonald's

3.5
2427 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
372 Blanding Blvd, Orange Park, FL
32073, United States

Hours

Reviews

3.5
2,427 reviews
5 stars
923
4 stars
502
3 stars
398
2 stars
193
1 star
411

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, incorrect orders, and rude staff, leading to frustration and dissatisfaction.

Food Quality

While some customers praised the fries and certain menu items, many others complained about cold food, incorrect orders, and overall poor food quality.

Cleanliness

Several reviews highlighted unsanitary conditions both inside and outside the restaurant, with specific mentions of unpleasant odors and dirty restrooms.

Positive Staff Interactions

Despite the negative feedback, some customers noted friendly and professional staff members who provided good service.

Inconsistent Experience

Overall, the experience varied greatly depending on the time of day and staff on duty, with some customers expressing that it was hit or miss.
  • CC
    Cody Campbell
    1 day ago
    1.0
    I pulled up to the drive thru at 10:25 to pick up my breakfast mobile order. The line was long and I was told to pull around to the other side of building while I waited. I waited for 40 minutes and never received nor did anyone come out. I go in and could not get the attention of a manager, when I did I was told that my order was thrown out and that they could not make it anymore. I wasted my time trying to get food for me and my family. Highly disappointed.
  • JJ
    joseph joe
    2 days ago
    5.0
    The french fries and very hot and salty and they’re great, 10/10
  • MS
    Monica Skaggs
    4 days ago
    1.0
    I used the app to get my 99¢ coffee at this location this morning, gave the code and it said code accepted on the app then when he gave me my total it wasn't applied. I asked if the manager could fix it since the app doesn't immediately give you a new code and you can't see the previous code once accepted, and the manager refused to honor the price. Very disappointed.
  • EN
    El Gato Neygrito
    Oct 28, 2025
    2.0
    I give two stars because the food is on point, however they really need to consider pressure washing the side of the building along side the drive thru lane. SMELLS LIKE ROTTEN MILK, garbage, Poop, and just all in all UNPLEASANT.
  • JJ
    Jeremy Jones
    Oct 14, 2025
    1.0
    I mean, look, it's a McDonald's, so it's not like any of us have a terribly high bar. But on several occasions recently, this one has managed to somehow limbo down beneath that bar and slide along the floor like some sort of barely-sentient slug. I placed a mobile order while I was 30 minutes away from the restaurant. I figured 'Hey, it's a McDonald's, and I'm ordering two things off their menu. Even they can't mess that up too badly right?'. As it turns out, even that was giving them entirely too much credit, which in itself is kind of impressive in the same way watching a deer try to unwedge its head from a fence is. I get there. I give them my code. Easy. It's been 30 minutes and I've already been waiting 10 minutes in line but whatever. They confirmed my name, and I slowly creep up to the window, watching as plate tectonics begin to overtake me in line, but eventually, after another 15 minutes, I make it to a window. In blissful ignorance I await my 2 items I had waited almost an hour for already. I was greeted with the entirely wrong order, which, again, shouldn't be surprising to anyone who's ever ordered from here. I told them this was not my order, and bewilderment ensued. I gave them my order number and told them what I ordered. I was told they "Couldn't store my order", which I'm sure means something but why on earth would I know what that means. I was told they could put the order back in. Neat, okay, I don't know why we're having this conversation because clearly I'm in line, paid an hour ago, and want the food I ordered. I was asked my order number, again. They told me they could see it but somehow the...button wasn't working? To make the food? To fulfil something as simple as a 2 item order? I waited another 5 minutes, slowly realizing that obviously I was being ridiculous in assuming that I'd receive any sort of food from a restaurant. Then the window opened and, of course, I was told I needed to cancel the order almost an hour and a half after ordering it because...the button wasn't working? I just wanted some food. It was like $8. I would've paid cash, just figure out how to put food into a bag. Please. But no, I wound up having to leave empty handed, over an hour of my life wasted, because between everyone working there at the time, we couldn't figure out a button. Honestly it's more funny that anything else at this point. It's something I'm going to tell folks about as a parable of how not to do business. And I'm sure it'll get some laughs and some eye rolls and some sympathy. Just like...do better? I'm not even expecting good. Just not whatever that nonsense was.

Frequently Asked Questions About McDonald's

What are the operating hours for this McDonald's location?

This McDonald's is open 24 hours a day, every day of the week, from Monday to Sunday.

Does this McDonald's offer drive-thru service?

Yes, this McDonald's location offers drive-thru service 24/7.