Dunkin'

3.9
504 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Orange Park, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1711 Wells Rd, Orange Park, FL
32073, United States

Hours

Reviews

3.9
504 reviews
5 stars
268
4 stars
86
3 stars
45
2 stars
27
1 star
78

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, many reviews highlight rude and unprofessional behavior from staff.

Order Accuracy

Numerous customers reported issues with incorrect orders, including missing items and wrong food being served.

Cleanliness and Maintenance

Several reviews mention cleanliness issues, including dirty tables and concerns about food safety, such as mold and hair found in food.

Speed of Service

Many customers expressed frustration with slow service, particularly during busy times, and long wait times for drive-thru and in-store orders.

Product Quality

While some customers enjoyed the food and drinks, others complained about poor quality, such as stale donuts and watered-down coffee.
  • JO
    Jay O
    1 day ago
    1.0
    Do no i repeat do not come here they make u wait A half hour To have you repeat your order at the window then to give you a cold croissant sandwich and an attitude worst Dunkin’ Donuts I’ve ever been to caramel iced coffee. Taste like toilet water without sugar recommend you to go somewhere else.
  • MM
    Malia Morgan
    Nov 11, 2025
    1.0
    With nobody in the parking lot, it took me over 15 minutes in the drive-through to get my order. And please explain to me why? I have no idea this place is slow.!
  • RL
    River Welch (LionFish)
    Nov 11, 2025
    1.0
    Food is ok. The lady that takes your order in the drive through is the single rudest person I’ve ever seen in customer service. You’ll be on your second item and she’ll bark “AnYtHInG eLsE?!” In the middle of you saying what you want, with an increasingly snarky attitude. It’s been like this literally every single time she’s taken our order.
  • CP
    Cori Palazzola
    Nov 6, 2025
    1.0
    Went inside to make an order after making it to the front was informed if I wanted to make an order I should use the kiosk. I don’t want to ! I’d rather speak with a person when I come inside to order :/ where’s the customer service. You lost our money today and wasted my time
  • AM
    Austin Martin
    Oct 19, 2025
    1.0
    My family walked in this morning and was totally ignored. Nobody greeted us and there was barely any donuts left. We asked if they were making anything fresh and the lady didn't even turn around to us to shake her head. I get it, I hate working on Sundays too, but at least agnologize your guests. I came with a party of 5 all wanting breakfast and donuts. Now I have to lesson to my 2 year old son whine, " why can't I have a donut" all the way to another establishment where we are probably going to order over $50 in food.

Frequently Asked Questions About Dunkin'

What are the opening hours for Dunkin' at 1711 Wells Rd, Orange Park, FL?

Dunkin' in Orange Park, FL is open Monday through Saturday from 5:00 AM to 7:00 PM, and on Sundays from 6:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and curbside pickup?

Yes, this Dunkin' location offers both delivery and curbside pickup services.