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Dunkin'

3.8
(825 reviews)

Business Details

1408 Park Ave, Orange Park, FL
32073, United States
(904) 375-9382
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Orange Park, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1408 Park Ave, Orange Park, FL
32073, United States

Hours

Reviews

3.8
825 reviews
5 stars
404
4 stars
153
3 stars
77
2 stars
40
1 star
151

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with several customers expressing dissatisfaction with their interactions.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong drink preparations.

Product Quality

Several reviews mentioned stale or poorly prepared food items, particularly donuts and breakfast sandwiches.

Speed of Service

While some customers praised the quick service, others experienced long waits and slow responses from staff.

Cleanliness

The cleanliness of the location received mixed feedback, with some customers noting it was clean while others found it lacking.
  • AL
    Ashley Laga
    Feb 2, 2026
    1.0
    All I did was come to the drive thru to pick up a door dash order and the man working was very very rude. They were out of munchkin donuts so at the speaker he was being rude to me about it as if it was my fault. I asked twice if I could just come to the window so we could figure it out but he said he was “unavailable” to come to the window. I work restaurants and no that the restaurant is supposed to contact the customer when they are out of something not the DoorDash driver. I know exactly how to do it. You go on the tablet and do it that way it’s not the DoorDash problem. I don’t know why he was so inconvenienced and chose to take it out on a delivery driver at a 24 hour store makes no sense.
  • LD
    Lexi Dudney
    Feb 2, 2026
    5.0
    The customer service here is top notch. Super fast service at all hours, friendly faces and voices. The people who work at this specific location are my favorite.
  • CR
    Courtney Rose
    Jan 16, 2026
    1.0
    They always put like half a drop of syrup in their drinks. I don’t know why people love Dunkin. I only ordered this for my mom who loves them when things are made right. This is why I order Starbucks 🤦🏻‍♀️
  • KN
    Karen Nelson
    Jan 10, 2026
    1.0
    Very rude staff. Won't be back.
  • SH
    Steven Harrison
    Jan 1, 2026
    1.0
    I ordered coffee and by default when you order on the app it comes with sugar but apparently I guess in store the people don’t do that so I got a coffee no sugar taste like crap and my second coffee didn’t even have flavor although I asked for it horrible service to start off the year also my breakfast sandwiches had cold cheese on them and they didn’t even warm them up who does that.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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