Dunkin'

Reviews

• AN

  Angela Norwood

  Dec 31, 2025
  1.0
  The employee came over speaker " ya what do you need" no hello how may I help you just what do you need, when I did not answer he again said what do you need I left and went to another store. I will not ever come back to this store.
• SN

  Stefani Nood

  Dec 30, 2025
  1.0
  The person in front of me had a problem with their app. I could see through the window that they were trying to get in figured out and it was taking a while. No problem! Technology can be weird and it is what it is. I’ve worked plenty of places with reward apps and they can be confusing and tricky sometimes. I sat for a while so I figured when I go to the window the transaction would be quick and I would be back in bed in a matter of minutes. When they finally do get it figured out and she starts handing stuff out the window, I should’ve noted the red flag of her handing out a hot coffee and then the person in car handing it back into the window and it getting handed to someone else. When I finally did get to the window and the person behind me in line has their order ready on the counter and mine is still being made I got a little confused, I had already been waiting for at least 5 minutes which again, they had a problem with the app which I’m not pressed about but it does seem a little silly that my food is taking longer than 5 minutes. She tells me the total and when I go to hand her my card she shoves the entire pin pad out the window at me. When did we start doing this? This is now the second time this has happened to me at this location. While I’m using the pin pad she’s talking to someone over the headset and joking with them, “oh I missed you so much, just pull around.” She barely acknowledged me whatsoever and then proceeded to grab a bunch of mobile order drinks off of the shelf and walk away before I see her in my mirror, outside in what looked like sweatpants and slippers, hanging in someone’s window behind me?? Are we serious?? When she finally comes back, she most definitely did not wash her hands, she has me pull around the front so they can bring my order out to me because it still isn’t ready. How is my one sandwich and a single order of hash browns taking an eternity to make? The poor girl that finally brought it out to me seemed confused and apologized. While I was sitting there I watched two people that were behind me exit the drivethru and someone back entirely out of the drivethru and leave without ordering. I feel like I should’ve just done the same thing at this point. I also should’ve checked my food before I left because the hash browns ended up going to the dog when I got home because they were burnt and tasted like the inside of an old toaster which tells me their oven isn’t being cleaned properly. Then the bacon folded and bunched up in one bite on the croissant was incredibly disappointing. The coffee is good but I can’t believe I waited as long as I did for everything else for it to suck. $6 Meal Deal and I definitely got what I paid for in the worst way possible. I used to come here almost every weekday morning back in the spring when I worked down the street and never had any issues, everyone that worked there was kind, fast and efficient but I’m guessing they got new management over the summer because now every couple weeks or so when I come here it’s awful.
• DD

  Danielle

  Dec 28, 2025
  1.0
  Went through this morning at around eight o’clock…waited to give order, gave order, got to window and was told no cash. My coffee is sitting there at the window, and I was paying cash…I was told their system could only do credit…being a very regular customer I was somewhat dismayed. They just threw my coffee away and blew me off. I was not told upon ordering, and there were no signs posted. I had to go to another, and will be letting their district manager know, of course (she is very responsive, and she strives for customer service). Like so many other customers here, I feel this is a subpar DD with subpar staff. Very convenient, but hard pass.
• JK

  Justin Kirkland

  Dec 16, 2025
  1.0
  Slowest service ever. Employees gave us an incomplete order due to their receipt machine being broken then acted like we were insane asking for the doughnuts we already paid for.
• SS

  SoBo

  Dec 14, 2025
  1.0
  This location is absolute trash! I will drive a little farther from now on to another location. I’m not wasting my hard earned money on wrong orders and/or jet black burnt cheese! Also, expect tips in a drive thru and no receipt?? No thanks!!!

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