Chipotle Mexican Grill

3.4
336 reviews
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About

Mexican Restaurant
Chipotle Fleming Island is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
1607 County Road 220, Orange Park, FL
32003, United States

Hours

Reviews

3.4
336 reviews
5 stars
149
4 stars
49
3 stars
20
2 stars
34
1 star
84

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food freshness, portion sizes, and overall taste, with several mentioning stale chips and cold food.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff interactions and mistakes with orders.

Cleanliness

Several customers noted that the dining area was often dirty, with unclean tables and unsanitary conditions.

Inconsistent Experience

Customers experienced significant variability in their visits, with some praising the food and service while others reported terrible experiences.

Management Concerns

There were multiple complaints about management practices, including poor employee treatment and lack of effective training.
  • TD
    Trealian Dang
    Oct 25, 2025
    1.0
    Showed up Saturday at 7PM and the place was nearly empty (not surprising). Only two employees working, bowl was half full, and the chips were more than 80% air. Not only that but they were stale, soggy, and somehow undercooked. This was also my second time here, the first visit wasn’t quite as bad, but the chips were still stale. The queso was free for Halloween and still was very lackluster; no wonder they have to give you free stuff to come in. Portions were tiny, taste was poor, and I was still hungry afterwards. This location needs to step it up. 1/10 would NOT recommend.
  • JB
    Joshua Belcher
    Oct 21, 2025
    5.0
    Solid location for Chipotle. Drive through experience was easy after ordering on the app.
  • NB
    Natalie B
    Oct 3, 2025
    5.0
    Super sweet and kind people working tonight! 10 stars :)
  • JF
    John Fleming
    Sep 28, 2025
    4.0
    Great food. Service lacked the attention it needs. Not a very clean place. Lots of people there to work. Lots of people standing around.
  • KK
    Kimberly Kopchak
    Aug 29, 2025
    3.0
    My family and I love chipotle very much. Food is always great. Service is great. Only reason for stars is I have ordered online ordering twice now and both times it has been canceled where I had to go inside to place my order. I haven’t had this issue before prior to this.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill Fleming Island offer?

Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced wholesome ingredients.

What are the operating hours for Chipotle Mexican Grill at Fleming Island?

Chipotle Fleming Island is open daily from 10:45 AM to 11:00 PM.