Chipotle Fleming Island is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers reported issues with food quality, including cold meals, stale chips, and poorly cooked ingredients.
Portion Sizes
Numerous reviews highlighted concerns about small portion sizes, with many feeling they did not receive adequate amounts for the price paid.
Customer Service
Customer service experiences varied, with some praising friendly staff while others reported rude behavior and poor management.
Cleanliness
Several customers noted that the dining area was often dirty, with unclean tables and food debris.
Online Ordering Issues
Frequent complaints about online order mix-ups, cancellations, and poor communication regarding order status.
TH
Trevor Horne
2 days ago
1.0
Cross contamination is terrible here. If you have any kind of food sensitivity, eat elsewhere. The staff does not care to work clean.
I also had go back inside to get part of my order placed on the app.
I will not be coming back.
AA
Adrian Angel
6 days ago
3.0
This is the second time I get served by what seems to be a new hired person that barely put meat on the plate and she doesn't know what the "carnitas" are. Came a week ago and she didn't know and today she doesn't know either, it seems she is serving all the time.
Very stingy on the serving.
I will probably try one more time in the coming weeks and if this continues like that I'm going to have to find alternatives.
This is how you are saving 50 cents on reasonable portions and loosing customers to then having to invest millions in marketing to bring them back. Why don't you just be generous with the food and property train your people to keep the customers you already have? and save millions in marketing?
I used to come here with coworkers but now not only me but at least two more people won't be coming because of my telling and some others when they read the comments.
I don't really know what ia the strategy here? Enlighten me please.
BTW: I do not mind paying one more dollar or two to feel I get served decent food.
RP
Rob P
Jan 2, 2026
1.0
So tired of getting so little meat on my bowls. Less than 1 cup is terrible. I wonder if other locations have this problem.
KW
Katelynn Widmer
Dec 30, 2025
1.0
Absolutely disgusting just recieved a doordash order rice wasent even cooked chicken was absolutely disgusting and it was cold i would not recommend going here the ingredients were nasty clearly whoever works at night dosent care zero stars
JF
Jake From state farm
Nov 23, 2025
1.0
This is more for corporate, you’ve just lost a customer because you keep cutting down portions.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill Fleming Island offer?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced wholesome ingredients.
What are the operating hours for Chipotle Mexican Grill at Fleming Island?
Chipotle Fleming Island is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Fleming Island?
It is located at 1607 County Road 220, Orange Park, FL 32003.
How can I contact Chipotle Mexican Grill Fleming Island?
You can reach them by phone at +1 904-637-4968 or via email at FL.3868.FlemingIslan@chipotle.com.
Can I order food online from Chipotle Mexican Grill Fleming Island?
Yes, you can order online through their official order site or via the Chipotle mobile app.
Does Chipotle Fleming Island support sustainable and humane farming practices?
Yes, the restaurant prioritizes sourcing ingredients from farms that follow humane and sustainable practices, following their 'Food with Integrity' principles.
Which nearby restaurants can I visit along with Chipotle Mexican Grill Fleming Island?
Nearby eateries include Steak 'n Shake, O'Charley's Restaurant & Bar, Island Wing Company - Fleming Island, V Pizza & Tap Garden, LongHorn Steakhouse, and Pepper's Cocina Mexicana.
Are there entertainment options close to Chipotle Mexican Grill in Fleming Island?
Yes, Trivia Nation at V Pizza offers arts and entertainment nearby for visitors to enjoy before or after dining.
Where can I find fitness or wellness centers near Chipotle Mexican Grill Fleming Island?
Nearby wellness options include Orangetheory Fitness gym, 100% Chiropractic, and Select Health and Wellness spa and massage services.
Is Chipotle Mexican Grill Fleming Island community-friendly?
Yes, Chipotle encourages joining their Rewards program for exclusive offers and earning free food, fostering customer engagement in the community.