Brand Certified
Arby's
4.2(1582 reviews)
Certified by Arby's • Mar 01, 2026
Business Details
1691 Wells Rd, Orange Park, FL
32073, United States
Certified by Arby's • Mar 01, 2026
(904) 278-8081
Certified by Arby's • Mar 01, 2026
http://www.arbys.com/locations/us/fl/orange-park/1691-wells-rd/store-870
Certified by Arby's • Mar 01, 2026
About
Certified by Arby's • Mar 01, 2026
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Certified by Arby's • Mar 01, 2026
Hours
Certified by Arby's • Mar 01, 2026
Reviews
4.2
1,582 reviews
5 stars
864
4 stars
374
3 stars
176
2 stars
56
1 star
112
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
While some customers enjoyed the food, many complained about cold items, incorrect portions, and overall quality not meeting expectations.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty dining areas and unsanitary conditions.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for excellent service and highlighted positive experiences with food quality.
- TGTim GliddenDec 29, 20251.0They totally ignored us and never took our order!
- TNTim NooneyDec 19, 20253.0Food was cold, service was rude. I normally like this place, not today.
- SWStacy WilliamsDec 12, 20254.0A new coupon at the counter that gives away a sandwich if the customer downloads the Arby's app was not working as the sign suggested. It caused a long delay, but it eventually was handled. It was not perfect, but the food was good.
- DSDeuce StoneNov 26, 20255.0Went from 5 stars to this since I cant ever get a reasonable amount of cheese on my beef n chedders. For that I get 2 cups extra, those didnt show up. Mozzarella sticks, no marinara. Im over the inconsistent service at the only arbys near me. manager should be fired. I've changed this 3 and they are 1 for 3
- MSMelinda SchaedelNov 24, 20251.0The past 2 times I’ve came here I’ve had very poor service. I buy a lot of food for my family of 4. Today I was missing the fries for every single meal except for the kids meal. They were very rude about giving me the food and when I got to the line she had A very bad attitude and was just laughing and rolling her eyes at me with the other crewmembers. I did literally nothing but ask for the fries THEY forgot. Very unprofessional the lady’s name was angel. When I asked for a manager, she said she was the manager. She was a chubby white girl with blue in her hair. On top of the horrible service, my 6 year old had blood in her chicken strip! I saved it and need to speak with someone asap
Brand Certified Facts from Arby's
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Certified March 01, 2026Yext Knowledge Graph
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