IC
Isabelle Campos
Apr 20, 2026
This place is a joke first pulled up to the stall where you can order the dude Cameron was so rude. Didn’t even speak back and when I was like hello to make sure they were still there he was like oh yeah I’m just putting in your order, proceeds to bring out the total wrong order what I mean I asked for crispy fries extra cold order a bacon smasher no bacon on the burger, but a cup of soggy bacon on the side, also pay for an extra side of smasher sauce, which was not included as well. I go back to have the manager fix it. They then proceed to give me a bag with just a burger not the crispy fries I have ordered and waited for not the extra sauce, not bacon on the burger. I give it back to them. The manager apologizes. She seemed to be very nice. I get home and I have a plane burger look up with a smasher burger has on it. This burger is just meat, cheese, bacon on the side in a pile of pickles, where is the lettuce tomato onion that makes the Burger if this was her first attempt OK I see but the third attempt and they still give me a plane cold nasty burger is beyond me and I’m not one to complain I k ow what having a bad day is or just a mistake but this is sad and ridiculous to be honest they should be ashamed 18 dollar meal how 3 orders later still wrong it’s just sad and honestly pathetic
We waited and waited in the drive through and no one took our order. After awhile we thought maybe the speaker was broken. We pulled up to the windows and saw 3 if the employees just standing inside, laughing and talking. One of them looked at us waiting and then turned away. We went just around the corner to Steak N Shake snd enjoyed an excellent shake with excellent service.
CH
Corey Helms
Mar 29, 2026
Some of the best service I've ever gotten at a fast food joint. Great team. Everything was fresh, and it was 30 min before close. Wish I could have tipped on card.
JF
Joanna Fitzjurls
Mar 21, 2026
I ordered a sonic burger with chil tots. I paid extra for the chili and literally got maybe a half of teaspoon of chili and small order of tots instead of large. I called the store and the girl said that I would have to contact DoorDash for a refund. What they didn’t screw up my order sonic did. I hung up never will I order from there again
CF
Central Florida
Mar 7, 2026
Sat at one of the screens for several minutes and no one came out so i decided to go to the drive-through to pick up a DoorDash order which was just one vanilla shake. When I told the employee the name for the order, she directed me to go back to a stall and I told her I had already been waiting for 10 minutes. She then told me that it was probably broken and still wanted me to go back to a stall and push the button again because her handing us the shake was slowing down her drive-through time and her general manager would tell me the same thing I told her to go get the general manager who came to the window and asked what the order name was. I gave her the name and she proceeded to go grab the shake. Once she handed me the shake, the general manager told me "next time go back around like the person said to" and shut the Window in my face and walked off. Rude, no customer service skills. Unprofessional employees and management. Friday, March 6 around 9 PM, 2026. Trifling wanna be important, must be slow, no people skills having child. So I took my time accepting the order in the drive through. Do better.