Dunkin'

3.4
652 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Oldsmar, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3720 Tampa Rd, Oldsmar, FL
34677, United States

Hours

Reviews

3.4
652 reviews
5 stars
261
4 stars
109
3 stars
61
2 stars
52
1 star
169

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unfulfilled orders.

Order Accuracy

Many customers reported frequent mistakes with their orders, including wrong items and missing items.

Cleanliness

Several reviews mentioned issues with cleanliness, including dirty dining areas and unsanitary conditions.

Quality of Food and Drinks

Customers expressed dissatisfaction with the quality of food and drinks, citing stale items and poorly made beverages.

Staff Attitude

While some customers praised friendly staff, many others reported unprofessional behavior and a lack of courtesy from employees.
  • DD
    Decembr D
    Dec 31, 2025
    1.0
    Everytime I go here my order gets messed up, I order online so its right there on the ticket. Sometimes they even will forget to put coffee in your drink which is crazy
  • BG
    Beatriz G.S.
    Dec 30, 2025
    5.0
    Todo limpio, rico, barato y rapido Excelente servicio, Gracias
  • GR
    Gavin R.
    Dec 29, 2025
    1.0
    Coffee is inconsistent, often having too much or too little sugar. Food is always undercooked. Employees are friendly, but fail to correctly fulfill orders. Not worth the price.
  • LC
    Lisa Cooksey
    Nov 10, 2025
    1.0
    Walked in and waited at least 10 minutes for someone to appear. I called out several times. I could hear someone in the back but no one came to the front. Customer service is non existent. It explains why the parking lot is always empty.
  • JR
    Jamie Robinson
    Nov 5, 2025
    1.0
    I visited on a Saturday morning and decided to come inside because the drive-thru line was long. Several other customers and I waited patiently for over 15 minutes, but the staff showed zero professionalism or courtesy. They avoided eye contact, ignored customers at the counter, and made no effort to acknowledge or communicate with us. When I politely asked if I could be rung up for two donuts, the manager and an employee in the back responded with complete disrespect telling me, “You can leave.” Instead of correcting the employee’s behavior, the manager joined in with the same dismissive attitude, stating that the drive-thru was “more important.” At that point, I spoke up for myself, and in response, the staff began yelling at me in front of my children simply because I expected to be served after waiting patiently. It’s no surprise this location only has around a 3.4-star rating. Based on my experience, this kind of treatment must be common. I made sure to let others in the drive-thru know about the situation so they could choose to spend their money elsewhere. Customer service matters, and this Dunkin’ location is a perfect example of how poor leadership and disrespectful staff can drive loyal customers away.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Oldsmar, FL?

Dunkin' in Oldsmar, FL is open daily from 5:00 AM to 9:00 PM.

Does Dunkin' in Oldsmar offer delivery services?

Yes, Dunkin' offers delivery services every day from 5:00 AM to 9:00 PM.