Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported extremely poor service, citing rude staff, long wait times, and unprofessional behavior.
Food Quality
Many reviews mentioned unsatisfactory food quality, including cold meals, incorrect orders, and items not matching descriptions.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Hours of Operation
Customers frequently complained about incorrect hours of operation, with many finding the restaurant closed earlier than advertised.
Customer Experience
Overall customer experience was negatively impacted by staff attitudes and lack of responsiveness to complaints.
RS
Reinhard Seier
Oct 7, 2025
2.0
Bad service employes did nit kniw how to serve. Not interested at all.
Lack of salary I gues.
Dont buy there
SF
Sergey Fil
Sep 27, 2025
2.0
Super lazy personal. Costumer service 2 of 10
Doesn’t care about costumer. Employee is busy themself.
MC
Martin Chorén
Sep 18, 2025
3.0
Opción rápida , sin errores pero no una gran comida
GM
Gavin Martodikromo
Sep 16, 2025
4.0
Kiosk in the hall is not working properly. But overall oke
GF
Gavin Fuerte
Sep 4, 2025
5.0
Stopped to get some food and a drink to help me stay awake on my drive home late at night. I saw that the Wendy's was still open, to my surprise, but glad that it was. Not only was Heather and her staff super kind and engaging, but they made fresh batches and made sure my pick-me-up would do that and more! Didn't expect to have a smile on my face all the way home! Thank you all so much for your kindness and flexibility!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Okeechobee, FL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Okeechobee, FL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (863) 216-5741.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Fort Drum Service Plaza Wendy’s serve breakfast?
Yes, this Wendy’s location in Okeechobee, FL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at this Wendy's location?
The drive-thru is open from 7:00 AM to 7:00 PM Monday through Friday, and from 7:00 AM to 9:00 PM on Saturdays and Sundays.
Does this Wendy's location offer breakfast?
Yes, breakfast is served. You can order breakfast combos, sandwiches, coffee, and sides via the app or website for this location.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa payments.
Is there a way to order Wendy's food online or via an app?
Yes, you can order online at order.wendys.com or via the Wendy's mobile app for convenient pickup, delivery, or drive-thru service.
Does this Wendy's location offer delivery service?
Yes, delivery is available where supported. Use the Wendy's app or website to check if delivery is offered near you.
How can I provide feedback or contact this Wendy's location?
You can contact Wendy's Customer Care via their Contact page or by calling (863) 216-5741 for this location.
Where is this Wendy's located?
Wendy's is located at 184 Floridas Turnpike, Fort Drum Service Plaza in Okeechobee, FL 34972.
Are there other dining options near this Wendy's?
Yes, nearby dining options include Villa Pizza Pasta, Earl of Sandwich, KFC, Dunkin', and Subway, offering variety for different tastes.
How can nearby places like the Fort Drum Service Plaza and Turnpike Service Plaza be useful during a visit to Wendy's?
These service plazas provide travelers with amenities such as gas, parking, and convenience stores, making it easy to fuel up or shop before or after dining at Wendy's.
What nearby places can I visit for coffee or a quick snack around this Wendy's location?
You can visit nearby Dunkin' or Dunkin' Donuts for coffee and snacks, both located close to the Wendy's on Floridas Turnpike.