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McDonald's

3.4
(1814 reviews)

Business Details

16250 Sr 54, Odessa, FL
33556, United States
(813) 926-7653
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
16250 Sr 54, Odessa, FL
33556, United States

Hours

Reviews

3.4
1,814 reviews
5 stars
647
4 stars
347
3 stars
288
2 stars
146
1 star
386

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff and managers, long wait times, and unresolved complaints.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and poor handling of complaints regarding order discrepancies.

Cleanliness

The restaurant was frequently described as dirty, with unclean dining areas and bathrooms, contributing to a negative dining experience.

Food Quality

Several reviews mentioned cold or poorly prepared food, with complaints about stale items and incorrect orders.

Operational Issues

Customers noted that the location often closed earlier than advertised and had issues with the drive-thru and mobile order fulfillment.
  • JS
    Jennifer Shelley
    Feb 15, 2026
    1.0
    They need to have proper staff sitting in line for 20 mins is not acceptable
  • JP
    Joe Persi
    Feb 10, 2026
    3.0
    The bathroom needs updated. The fixtures are old and corroded.
  • TA
    Tony Adams
    Feb 9, 2026
    1.0
    Every time I go to this McDonald’s they forget something. Today it was my hash browns. I stopped going to this McDonalds for the longest time because they couldn’t put the food I ordered in the bag. When you order on the app there is no way to report that they screwed up and forgot the food you paid for. Whoever is responsible for training the employee who bags the food should be fired because they can’t read. This will be the last time I go to this McDonald’s. Last time I checked when a customer doesn’t receive what they ordered and what they paid for that’s theft. So this location steals constantly from their customer base. I bet their inventory is so screwed up from lack of care for the customers.
  • DD
    Dan Danon
    Feb 5, 2026
    4.0
    Excellent service and good food
  • SG
    Stephen Gregory
    Jan 28, 2026
    3.0
    Food was ok but staff seems to not really care just the vibe i got and theres no heat in the resteraunt was going to eat in but it was colder in the building than outside so we ended eating in my car when you dine in you expect to escape the elements and relax not freeze

Frequently Asked Questions About McDonald's

What are McDonald's Odessa delivery hours?

Delivery is available 24 hours a day, 7 days a week from 4:00 AM to 3:59 AM the next day.

Can I order McDonald's food for delivery or pickup?

Yes, McDonald's offers delivery, same-day delivery, and no-contact delivery services.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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