McDonald's

3.4
1806 reviews
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Business Details

16250 Sr 54, Odessa, FL
33556, United States
(813) 926-7653
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
16250 Sr 54, Odessa, FL
33556, United States

Hours

Reviews

3.4
1,806 reviews
5 stars
644
4 stars
346
3 stars
287
2 stars
145
1 star
384

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and unresolved complaints.

Order Accuracy

Many customers experienced issues with incorrect or incomplete orders, leading to frustration and dissatisfaction.

Cleanliness

Several reviews pointed out unsanitary conditions in both the dining area and restrooms, indicating a lack of proper maintenance.

Food Quality

Feedback on food quality was mixed, with some customers receiving cold or poorly prepared items, while others noted fresh food.

Management Issues

Multiple reviews mentioned unprofessional behavior from management, contributing to a negative dining experience.
  • MW
    Matthew Wetzel
    Dec 26, 2025
    1.0
    Ordered a 10 pc nugget meal and paid for it. Got home and there was a miss count on what I paid for. I actually received 8 not 10. Michael refused to fix this problem over the phone and claims he’s watched and counted every meal that has gone out.. then proceeds to tell me he is the boss of that location and there isn’t anybody above him. I don’t think it’s too much to ask for this to be fixed instead all I received was “Yeah… there’s nothing I can do about that.” Lying about a miscount on their end is childish. I simply wanted what I paid for to be fixed. I’ll make sure to call in the morning tomorrow and find out who the actual gm is of this location.
  • TS
    torrid saber
    Dec 21, 2025
    1.0
    Not 24 hours, they close at night.
  • LL
    Lethal Laughter
    Dec 12, 2025
    5.0
    Queen is absolutely amazing. She is the type of dedicated, hard working, sociable, and charismatic person you want taking care of you at a restaurant. The food was perfect the service was hands down the best. 10/10 will be coming back.
  • CC
    Cedes
    Dec 8, 2025
    1.0
    The teens in there are always rude! There needs to be an adult at all time. It makes no sense to have such bad customer service. DO BETTER.
  • DR
    Damaris R.
    Nov 19, 2025
    5.0
    I came by after dr appointment to grab some lunch before heading back home to an hour drive and this location was excellent workers here were so nice and friendly
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Frequently Asked Questions About McDonald's

What are McDonald's Odessa delivery hours?

Delivery is available 24 hours a day, 7 days a week from 4:00 AM to 3:59 AM the next day.

Can I order McDonald's food for delivery or pickup?

Yes, McDonald's offers delivery, same-day delivery, and no-contact delivery services.