Brand Certified
Dunkin'
3.3(364 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
13260 State Road 54, Odessa, FL
33556, United States
Certified by Dunkin' • Feb 22, 2026
(813) 920-6671
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Odessa, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.3
364 reviews
5 stars
157
4 stars
49
3 stars
26
2 stars
27
1 star
105
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, including rude staff and long wait times, leading to dissatisfaction.
Order Accuracy
Frequent complaints about incorrect orders and issues with mobile orders were noted, indicating a lack of attention to detail.
Food Quality
Customers expressed disappointment with food quality, mentioning stale or poorly prepared items, which affected their overall experience.
Management Issues
Several reviews highlighted problems with management, including unprofessional behavior and inadequate staff training.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their friendly service and noted improvements in certain aspects of the store.
- KGKIMBERLY GARCIAJan 18, 20261.0Placed an order and received my order extremely overwhelmingly sweet. I ordered a lg hot coffee light and sweet which is normally 4 pumps of creamer and sugar only to receive mine with 8 pumps of creamer and sugar who does that. That is disgustingly sweet. And I ordered a coolata that was so blue it taste like straight syrup. Not enough bagels were made so I was refunded for my 2 sandwiches i order. I tossed my whole order.
- ASAminah SpellmanDec 5, 20252.0I really do love this Dunkin’ but I was very unsatisfied after drinking coffee grinds first thing in the morning. I never really gave problems but this was truly nasty and distasteful
- ASANDREA STANLEYNov 30, 20251.0Too many times when ordering my fav. Snacking bacon ,and hot coffee, extra cream and unsweetened toasted almond. The bacon is severely undercooked and sometimes bringing me iced coffee. Yesterday was the last straw! And when I went back for a refund and after me pointing out there was apology she ( girl with the glasses) still offered no apology. Stating she can go back and cook the bacon. I asked for a refund. Things happen, but her customer service sucks!!
- SRSammi La RosaNov 4, 20255.0Brianna the manager was so professional and helpful. I needed 6 dozen donuts for an event the next day and she was able to help and get us situated. I highly recommend this store for your coffee needs!
- SRSal RealeOct 31, 20251.0Placed an order at 6:00 a.m. for 6:45 pick up. Arrive there at 6:40 a.m. did not receive my order until 7:00 a.m. . Meanwhile 6 to 8 people came through the door walked up to the counter were serviced and gone before I got my order. I tried to talk to them and tell them that I was going to slam them in a review. They said they didn't care can't you see how busy we are. I tried to explain that I ordered my order at the time that I did and was there to pick it up and all that occurred while I was standing there waiting for my mobile order. This is the second time I've gone to this store and this is the second time I've had to wait for an order at this store. This was the worst experience today because they're all yelling at me telling me to leave when I'm trying to explain to them what I experienced wasn't right. They did not want to hear it. But I made sure they did and I was loud about it. Worst store ever. I live 5 minutes from a Dunkin that I usually stop at in the mornings but I chose this one because it was 2 minutes from my work and I wanted the coffee to be hot for everybody but no they made me wait they gave me horrible service and then they gave me an attitude. I will never ever step foot in that store again .
Frequently Asked Questions About Dunkin'
What are the operating hours for Dunkin' in Odessa, FL?
Dunkin' in Odessa, FL is open every day from 5:00 AM to 8:00 PM.
Does Dunkin' offer delivery and pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services at this location.
What seasonal drinks are currently available at Dunkin' Odessa?
You can enjoy the new Cookie Butter Cloud Latte, the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher this holiday season.
What types of meals does Dunkin' serve?
Dunkin' serves breakfast, lunch, and brunch meals with a variety of coffee, espresso, breakfast sandwiches, and donuts.
Can I order ahead using a mobile app at Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android platforms for a fast grab-and-go experience.
Does the Dunkin' location in Odessa have drive-thru service?
Yes, this Dunkin' location features a drive-thru for your convenience.
What nearby medical facilities are close to Dunkin' Odessa?
Nearby medical facilities include Spring Haven Dental, MD Now Urgent Care, and HydrateGlo Medspa and IV Hydration Lounge, making it easy to grab coffee or breakfast before or after your appointments.
Are there any nearby shops or boutiques to visit after Dunkin'?
Yes, you can visit Mademli Boutique nearby for women's clothing and shopping or Gunn Hwy Flea Market for discount shopping after enjoying your meal at Dunkin'.
Which nearby convenience stores or gas stations can customers visit near Dunkin'?
Customers can stop by 7-Eleven nearby, which serves as both a convenience store and gas station, perfect for quick stops before or after Dunkin'.
How does Dunkin' in Odessa compare to nearby competitors?
Dunkin' offers classic favorites and a wide variety of donuts and coffees, competing with nearby chains such as Starbucks, McDonald's, Dutch Bros, 7Brew, and Panera Bread.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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