Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customer service experiences vary widely, with some praising friendly staff while others report rudeness and poor service.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, or poorly prepared food.
Wait Times
Customers frequently complained about long wait times, especially during lunch and late-night hours.
Food Quality
Food quality is inconsistent, with reports of cold, stale, or poorly made items, contrasting with some positive mentions of fresh food.
Cleanliness
The cleanliness of the restaurant is inconsistent, with some customers noting clean environments while others reported dirty conditions.
JB
Ja B
Nov 5, 2025
1.0
Ordered two things and both were somehow wrong. I never see it busy here and now I know why. Other than Chick-fil-A next door
HK
Hodges Kaori
Nov 3, 2025
5.0
the man at the casher, he is always professional and helpful🌷 sorry I do not remember his name but he is very kind.
MB
Maurice Blackmon
Oct 24, 2025
2.0
Not good...had to wait 20 minutes for a biggie bag and I asked the server did she put sweet chili in the bag and she answered yes but get home and no sauce...smh
JS
Jake Stueve
Oct 23, 2025
1.0
I ordered a crispy chicken with no lettuce and add pickles and got the exact opposite
PC
Phillip Carrion
Oct 16, 2025
1.0
Don't come here for lunch. 3rd time coming out here for my lunch break and having to wait 30+ min for my Biggie Bag and all 3 time either something missing or different from my order. Looks like this place is understaffed cause the line moves slow and all the employees seem mad.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Ocoee, FL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Ocoee, FL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (407) 877-2077.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 10674 W Colonial Dr Wendy’s serve breakfast?
Yes, this Wendy’s location in Ocoee, FL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at Wendy's located at 10674 W Colonial Dr, Ocoee, FL?
The drive-thru is open Monday through Friday from 6:30 AM to 2:00 AM, and on Saturday and Sunday from 7:00 AM to 2:00 AM.
Does this Wendy's location offer breakfast?
Yes, this Wendy's in Ocoee, FL serves breakfast including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Can I order Wendy's food for delivery or takeout at this location?
Yes, this Wendy's offers delivery and takeout. You can order via their app or website at order.wendys.com.
How can I contact Wendy's at 10674 W Colonial Dr for questions or feedback?
You can call the location directly at (407) 877-2077 or contact the Customer Care team via live chat or phone at 888-624-8140. Feedback can also be submitted through their satisfaction survey.
What payment methods are accepted at this Wendy's?
Payments accepted include American Express, Cash, Discover, MasterCard, and Visa.
Is Wendy's open late and what are the hours of operation?
Wendy's is open Monday through Friday from 6:30 AM to 2:00 AM, and on weekends from 7:00 AM to 2:00 AM to serve you late.
Where can I find Wendy’s gift cards for purchase?
Wendy’s gift cards can be purchased in-restaurant, at retailers, or online via their gift card portal at www.wendysgiftcards.com.
What nearby places can I visit along with Wendy's at 10674 W Colonial Dr?
Nearby, you can visit GameStop for video games and toys, Chick-fil-A for more dining options, and Walmart Grocery Pickup for shopping convenience.
Are there any medical centers near Wendy's at this location?
Yes, Orlando Health hospital, Orlando Health Imaging Centers, and several clinics like Fibroid Health Centers and Select Physical Therapy are nearby for your healthcare needs.
What nearby fast food options compete with Wendy's in this area?
Nearby competitors include McDonald's, Subway, Burger King, Chick-fil-A, and Taco Bell, offering a variety of fast food choices.