Wendy's

3.6
651 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Ocoee, FL we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Ocoee, FL hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
254 Fountain West Blvd, Ocoee, FL
34761, United States

Hours

Reviews

3.6
651 reviews
5 stars
282
4 stars
123
3 stars
69
2 stars
39
1 star
138

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service is inconsistent, with many reports of rude or inattentive staff and long wait times.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.

Cleanliness

The restaurant's cleanliness is often criticized, with reports of dirty tables and restrooms.

Food Quality

While some customers enjoy the food, there are numerous complaints about stale or improperly prepared items.

Pricing Concerns

Customers express dissatisfaction with high prices compared to other locations and the perceived value of the food.
  • HA
    Heriberto Alvarado
    Oct 3, 2025
    5.0
    Todo super limpio y buena atención.
  • IT
    Isabelle “VexyFerret” Thompson
    Sep 20, 2025
    1.0
    I hate writing negative reviews and this location is normally great but today was unacceptable. We ordered a 20 peice combo, but instead they rang it up as two 10 peice (not combos and more expensive) even though 20 peice combo is on the menu, then when we told them the mistake they charged us for a fry. I understand new people working but how? But hey at least they gave us a free drink like that makes up for the extra money we spent, oh and they gave us an extra free cookie which is the only good thing about it. Edit: Also i just found out they gave a partial refund which is nice but doesnt change all we been through
  • SL
    Solisha Louis
    Sep 13, 2025
    2.0
    This my 3rd time coming to this Wendy’s and the lobby is closed before operations hours! Then the boy come to the door ON THE PHONE AND TELL me to go to drive through it’s 9 something in the evening it’s no reason the lobby is closed
  • ZZ
    Z Z
    Sep 8, 2025
    1.0
    Messed up my order. I drove back to get my missing Baconator. I was told I didn't order it according to the receipt. So maybe if we picked up the phone when customers call in, I wouldn't have to waste my time. But yeah I was asked 4-5 times for 2 triple baconators, one regular baconator. I did order it the person just messed up. So don't tell me what I didn't order when I verbally said it 4 times. It’s your mistake!
  • EC
    esteban colque
    Aug 31, 2025
    5.0
    The men's restroom needs a good cleaning.

Frequently Asked Questions About Wendy's

Is 254 Fountain West Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.