Brand Certified
Pizza Hut
3.1(424 reviews)
Certified by Pizza Hut • Feb 22, 2026
Business Details
323 West Road, Ocoee, FL
34761, United States
Certified by Pizza Hut • Feb 22, 2026
(407) 654-2536
Certified by Pizza Hut • Feb 22, 2026
https://locations.pizzahut.com/fl/ocoee/323-west-road
Certified by Pizza Hut • Feb 22, 2026
About
Certified by Pizza Hut • Feb 22, 2026
Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 323 West Road in Ocoee, FL. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Details
- Dine-inNot available
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Pizza Hut • Feb 22, 2026
Hours
Certified by Pizza Hut • Feb 22, 2026
Reviews
3.1
424 reviews
5 stars
155
4 stars
54
3 stars
35
2 stars
33
1 star
147
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including long wait times, unresponsive staff, and issues with order accuracy.
Food Quality
Many customers reported dissatisfaction with the food quality, mentioning undercooked pizzas, incorrect orders, and lack of flavor.
Timeliness
Several customers experienced significant delays in order delivery and pickup, often waiting much longer than promised.
Management Issues
Reviews indicated a lack of effective management, with complaints about staff behavior and overall store organization.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members and had positive experiences with certain orders.
- FJFrancheska JonesFeb 6, 20265.0Man I just ordered from this Pizza Hut tonight and even though I just ordered basic boneless wings they are so good and the lady at the counter was so sweet. So thank you!!
- SZSezim ZamirbekovaJan 5, 20265.0They delivered my order within 15 minutes and the pizza was good!
- AWAlexandria WoodSep 12, 20251.0Would not go back. Pretty sure everything is frozen and thawed to demand. Price is a little high for the quality pizza you get
- ARAngie RosaSep 11, 20251.0⭐️ 1 Star (only because I can’t give zero) On 09/10/25, I visited the Pizza Hut located at 323 West Rd., Ocoee and placed an order for two pepperoni pizzas and cheese sticks. Unfortunately, the experience was unacceptable from start to finish. When I arrived to pick up my order, I was given breadsticks instead of cheese sticks. I requested that the entire order be remade since the pizzas would be cold by the time the correct item was prepared. After resistance from the staff and the on-duty manager, they finally agreed to redo the order. However, instead of remaking the full order as promised, they only remade one pizza and gave me the other pizza from the original (already cold) . To make matters worse, the new order still came out wrong — I received one pepperoni pizza and one plain cheese pizza instead of two pepperoni pizzas. When I requested a refund, the manager “Kenzi” I think is her name initially refused, telling me I would need to return the next day to speak with another manager or the general manager. This was completely unreasonable, as I had already paid, waited twice, and never received the correct food. Only after I insisted and asked her to escalate the issue did she make several calls and eventually process the refund. While I did receive my money back, the way this situation was handled reflected poor customer service, a lack of accountability, and ineffective management. Customers should be aware of the ongoing issues at this location. Based on my experience, I cannot recommend this Pizza Hut and will not be returning.
- BRBeatriz RochaSep 6, 20252.0My pizza was undercooked and my cookie dessert was dang near burnt.
Frequently Asked Questions About Pizza Hut
What are the operating hours for Pizza Hut on West Road in Ocoee, FL?
Pizza Hut at 323 West Road in Ocoee, FL is open daily from 9:30 AM to midnight, except on Fridays and Saturdays when it stays open until 1:00 AM.
What are the delivery hours for this Pizza Hut location?
Delivery is available from 9:30 AM to midnight daily, except on Fridays and Saturdays when it extends to 1:00 AM.
What kind of food does Pizza Hut offer at this location?
This Pizza Hut serves pizza classics like Meat Lovers® and Original Stuffed Crust®, as well as signature wings, pastas, and desserts.
Does this Pizza Hut support contactless delivery or pickup options?
Yes, this location offers in-store pickup, delivery, and no-contact delivery services.
Can I order Pizza Hut online or via a mobile app?
Yes, you can order online through their website or via the Pizza Hut mobile app for delivery, carryout, or curbside pickup.
What payment options are accepted at this Pizza Hut?
They accept debit cards and mobile NFC payments; cash-only payments and checks are not required.
Is this Pizza Hut location wheelchair accessible?
Yes, it features a wheelchair-accessible entrance and restroom.
Which nearby supermarkets can I visit before or after getting pizza at Pizza Hut?
Publix Super Market at Fountains West is a nearby grocery store where you can shop before or after enjoying your meal at Pizza Hut.
Are there any nearby coffee shops where I can relax in Ocoee after visiting Pizza Hut?
Yes, Starbucks is close by where you can enjoy coffee and relax after your Pizza Hut visit.
Is there a nearby pet store if I want to shop for my pet when visiting Pizza Hut?
Yes, Woof Gang Bakery and Grooming and Le Pup Pet Supplies and Grooming are nearby pet stores you can visit during your trip to Pizza Hut.
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