Brand Certified
McDonald's
3.6(750 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
9010 W Colonial Dr, Ocoee, FL
34761, United States
Certified by McDonald's • Feb 22, 2026
(407) 253-4379
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.6
750 reviews
5 stars
338
4 stars
131
3 stars
87
2 stars
44
1 star
150
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported extremely slow service, long wait times, and incorrect orders, particularly during late-night hours.
Staff Attitude
Feedback highlighted a mix of friendly and rude staff interactions, with some customers praising individual employees while others reported unprofessional behavior.
Food Quality
Customers experienced inconsistent food quality, with reports of cold, old, or improperly prepared items, although some noted fresh and hot food on occasion.
Cleanliness
Several reviews mentioned unsanitary conditions in the dining area and restrooms, contributing to a negative overall experience.
- JKJust KaylahFeb 18, 20261.0My boyfriend ordered a caramel frappe and literally was just drinking straight. The food was disgusting he literally threw everything out.
- AAAndrea AnastorFeb 17, 20265.0The employees are very nice and they take their time to make sure you have everything you ordered but at the same time they don't make you wait. Very fast, friendly and accurate experience. You can definetly tell they have great management.
- NSNicholas SingletonFeb 15, 20261.0The quality of service was unsatisfactory, and it is worth noting that my order took an excessively long time to prepare; I waited for over 30 minutes while staff members were engaged in conversation and laughter in the back. Two specific employees, one wearing a COVID mask and the other with a ponytail and nose piercing, exhibited a lack of professionalism and courtesy. I did not take the time to obtain their names, as I believe this information should already be available to management.
- DSDevonte StallingsFeb 10, 20265.0Thank you Mrs Dee for your hospitality and making this delicious fingerlicking ice coffee this the best in town. I want to thank you for making my ever morning wonderful loving caring work ready. I pray that your promotion upgrades you to your position that God has for you. Definitely recommend any one to visit this location in the morning and as for Mrs.Dee if you love coffee. Also want give a special thanks to Mrs. Arianna making me laugh every morning and having the best smile ever morning Goofy self😂😭🙏🙈🌎
- JAJaliyah AndersonJan 19, 20261.0The line always long not moving how do you guys expect to run a store and you have mangers and crew outside smoking vapes. Don’t get me started on the customer service everyone needs to be retrained starting with who’s ever over the store
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website