McDonald's

3.5
1895 reviews
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Business Details

9010 W Colonial Dr, Ocoee, FL
34761, United States
(407) 253-4379
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
9010 W Colonial Dr, Ocoee, FL
34761, United States

Hours

Reviews

3.5
1,895 reviews
5 stars
750
4 stars
365
3 stars
286
2 stars
134
1 star
360

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and unprofessional behavior from staff, particularly in the drive-thru.

Food Quality

While some customers enjoyed the food, many complained about cold, poorly prepared items and incorrect orders.

Cleanliness

Several reviews highlighted unsanitary conditions in the dining area and restrooms, contributing to a negative dining experience.

Staff Attitude

Customer experiences varied, with some praising friendly staff while others reported rude behavior and lack of attentiveness.

Overall Experience

The location received mixed reviews, with some customers expressing satisfaction while many others vowed to avoid returning due to consistent issues.
  • BN
    Briea Nathan
    4 days ago
    1.0
    Absolutely horrendous service by this manager, I ask for my receipt several times because I wasn’t happy with my drive thru experience; they are constantly not serving drive through correctly and make every car park up and wait 10 mins an order; this is fast food service my food should be ready at window, exactly like it was in the 80’s 90’s and 2000’s ever since the pandemic fastfood is slowfood. I should n’t have to go inside to pick up my food in a timely manner, nor be denied my receipt by the manager.
  • DT
    Darlene Taglione
    Nov 4, 2025
    5.0
    The person taking the order either could not hear or didn't speak english.
  • KP
    KeM PoY
    Oct 29, 2025
    1.0
    Associates at the drive through were verbally fighting in the drive through windows.
  • EB
    Eric Brown
    Oct 28, 2025
    1.0
    Went thru the drive thru and ordered a number 3 on the menu. And I got Big Mac instead. I don't understand why people don't pay attention to the ordered from the customer's. This is ridiculous. Then where is the manager at.
  • JJ
    John
    Oct 25, 2025
    2.0
    The food is standard McDonald's. The morning shift is almost always good and fast. However I have never gone thru their drive thru without having to pull up and wait. The most recent time was a 8 minute wait for 2 smoothies, 3 other cars were taken care of while I waited on 2 smoothies. . .
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Ocoee, FL?

McDonald's in Ocoee operates 24 hours a day, 7 days a week, including delivery and drive-thru services.

Does this McDonald's location offer delivery and pickup services?

Yes, it offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.