McDonald's

3.6
1165 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2281 Ocoee Apopka Rd, Ocoee, FL
34761, United States

Hours

Reviews

3.6
1,165 reviews
5 stars
488
4 stars
231
3 stars
148
2 stars
86
1 star
212

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Several reviews mentioned cold or poorly prepared food, with some customers experiencing food poisoning.

Management Concerns

Customers expressed dissatisfaction with management's behavior, citing rudeness and unprofessionalism.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendly and efficient service.

Atmosphere

The location was described as clean and peaceful by some, but others noted a chaotic environment.
  • BM
    Bruno Melo
    Oct 26, 2025
    1.0
    Worst McDonald’s service I have ever experienced worldwide. One in every three orders comes wrongly delivered. It’s unbelievable. I used to have to go back to the drive-thru to get my order ready. Now I check everything before leaving and they keep making mistakes.
  • CL
    Christopher Lombardo
    Oct 25, 2025
    1.0
    The manager Leonie was not helpful with an app order problem. Very rude and dismissive.
  • NA
    Natalie Aho
    Oct 25, 2025
    1.0
    Got the worst food poisoning from eating here.
  • MM
    Maria Mederos
    Oct 23, 2025
    1.0
    I visited this location with two of my friends from Ocoee High School. We were sitting quietly, not being loud or disruptive in any way, when the manager suddenly told all of the Ocoee High students to leave. Most of the students there weren’t doing anything wrong — just sitting, talking, or eating peacefully. It felt completely unfair to be judged and kicked out just because of where we go to school. This kind of treatment left a really bad impression, and I hope management reconsiders how they handle situations like this in the future.
  • ED
    Exilas Alex Delphin
    Oct 17, 2025
    5.0
    I would love to thank the staff at this location for the fast fresh and friendly service the minute I came to the counter.... Everyone was in synced with each other and handled their assigned positions like a boss... Thank you again for the excellent customer service experience...

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 2281 Ocoee Apopka Rd?

McDonald's is open daily from 5:30 AM to 12:00 AM, with extended hours until 1:00 AM on Fridays and Saturdays.

Does this McDonald's location offer drive-thru service?

Yes, the McDonald's at 2281 Ocoee Apopka Rd has a drive-thru open daily from 5:30 AM to 12:00 AM.