McDonald's

3.7
1653 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
11131 W Colonial Drive, Ocoee, FL
34761, United States

Hours

Reviews

3.7
1,653 reviews
5 stars
716
4 stars
335
3 stars
248
2 stars
92
1 star
262

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff and long wait times, particularly in the drive-thru.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Food Quality

While some customers enjoyed the food, there were complaints about cold or poorly prepared items, as well as concerns about hygiene.

Staff Attitude

Customer service experiences varied widely, with some praising friendly staff while others noted a lack of professionalism and care.

Cleanliness

The cleanliness of the location was inconsistent, with some customers noting dirty conditions and others reporting a clean environment.
  • KK
    Kalimman
    1 day ago
    1.0
    I stopped this McDonald’s cause it looked really easy for me to stop and go back on the main street. 🚐I was very very hungry, but I was really looking for a pizza, but I ended up at McDonald’s by mistake so I went and looked at the so-called value 💰menu value meal menu I have choices of spending $5.06 dollars or seven dollars and I ended up skipping and all that just enjoying a very nice delicious cold beverage. 🥤It was the most sweetest sweet tea I’ve ever had in my life sweeter than pie sweeter than apple pie. It was just delicious. I believe I officially after finishing in consuming this delicious mouthwatering tasty sweet tea. I instantly became diabetic. 🙈I am a vegetarian sometimes but now I knowr I’m diabetic. I just have to stay away from this kind of drinks, I should only consume holy water or I mean like springwater.🐮
  • AT
    ARIAS TV
    2 days ago
    1.0
    Girl taking orders in the drive true have a nasty actitud. Just because I ask to see the menu because screen where stock on some else order. server at the second window had a face not talking at all terrible customer service, My food was not what I ask for trow my fries upside down,, Don’t waste your time and money horrible customer service Never 👎 again. Lost a customer
  • KR
    Kylo Ren
    Jan 1, 2026
    1.0
    The genius who worked this Morning in this location at 6am on New years Day made me wait more than 10 min to tell me that they only was accepting cash. A waste of time, "I wasn't loving it"
  • RE
    rana elbably
    Dec 30, 2025
    1.0
    Very very very bad food not fresh and the staff are not helping i will not come again very bad
  • GI
    Gary Ireland
    Dec 30, 2025
    1.0
    Please tell corporate this franchise is a systematic failure from point of sales to rest of the operation. If you happen to go here and are asked if you would like to "round up?" My suggestion is to round up....to a nicer venue like a small mom and pop place that provides healthy fresh food and are more concerned about the customer than quarterly profits.

Frequently Asked Questions About McDonald's

What are the opening hours of McDonald's in Ocoee, FL?

McDonald's in Ocoee, FL is open 24 hours a day, 7 days a week.

Is the drive-thru service available 24/7 at this McDonald's?

Yes, the drive-thru at this McDonald's operates 24 hours a day, every day of the week.