Brand Certified
Dunkin'
2.9(300 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
2266 Ocoee Apopka Rd, Ocoee, FL
34761, United States
Certified by Dunkin' • Feb 22, 2026
(407) 814-3576
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Ocoee, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
2.9
300 reviews
5 stars
100
4 stars
35
3 stars
26
2 stars
26
1 star
113
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times both in-store and at the drive-thru, with some waiting over 40 minutes to place an order.
Customer Service
There were numerous complaints about rude and dismissive staff, with many customers feeling ignored or poorly treated during their visits.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and food not being prepared as requested.
Food Quality
Several customers noted that the food, particularly donuts and sandwiches, were stale or not fresh, leading to dissatisfaction.
Staffing Issues
A common theme was the need for more staff, as many reviews indicated that the locations were understaffed, contributing to slow service and poor customer experiences.
- TATom AFeb 14, 20261.0Asked for light ice at the drive through then when I finally got to the window I as told they never do light or partial ice. Fine ok, it's your franchise to gouge customers all you want, but the guy at the window gave me a nasty attitude when I asked about the matter. They also messed up my sandwich order and after the person at the DT asked me 3 times to confirm my order. Do better.
- TJTanika JonesJan 6, 20264.0The only reason I rated the service 3 stars is because I had to wait almost 5 minutes at the register for service and the place was empty. Decided to stop in between my run because I wanted a hot cup of the classic brew and donut. However, the cashier that came over to help was the absolute sweetest! He made the experience so much better. Dunkin is always top notch, however.
- HHHagen HaylockJan 4, 20261.0THE WORST EXPERIENCE. I went through the drive thru. Woman on the speaker rude and dry. Then I get to the window get my coffee is spills all over me. A guy comes to the window and looks at me crazy. I asked for napkins his response oh yea. I asked for a new lid and then recognized the rim of the cup was bent. When he gets back to the window I tell him. The cup is bent, show it to him and hand him the cup. He says oh yea then proceeds to put a new lid on the defective cup. I say to him I don’t think that’s gonna work and he says ok yea but here you go. What ? Frustrated I drive home to change and begin to taste my bagel. ITS COLD AND STALE!! This is the closest Dunkin to me. But I’ll take the higher prices at Starbucks across the street for the better service and quality.
- ALAlexandria LindemanNov 16, 20251.0Used to get great service here. Today I tried to order a lemonade refresher and asked them to do half the amount of lemonade and and the other half portion plain water and they wouldn’t do it because they said it wouldn’t taste right despite me saying it was because the lemonade is too sour. Not sure why they couldn’t figure out how to do half lemonade pour instead of a full lemonade pour. Then my daughter got a vanilla frosted with sprinkle and when I looked at the donut it just looked like sprinkles were on top and no vanilla frost
- SJSabine JMNov 12, 20251.0Missing items from uber I mean I was very hungry.
Frequently Asked Questions About Dunkin'
What are the regular opening hours of Dunkin' in Ocoee, FL?
Dunkin' in Ocoee is open from 5:00 AM to 8:00 PM Monday through Saturday, and from 6:00 AM to 8:00 PM on Sundays.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' offers both delivery and curbside pickup services to customers.
What holiday beverages are currently available at Dunkin'?
You can try the new Cookie Butter Cloud Latte, return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher on their holiday menu.
Can I order ahead using a mobile app for faster service at Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app, available on both iOS and Android for a fast grab and go experience.
What types of meals does Dunkin' serve at this location?
Dunkin' serves breakfast, brunch, and lunch meals, including coffee, espresso, breakfast sandwiches, and donuts.
Does this Dunkin' location have a drive-thru service?
Yes, this Dunkin' location includes a drive-thru for convenient ordering and pickup.
Is Wi-Fi available at Dunkin' in Ocoee?
Yes, free Wi-Fi is available at this Dunkin' location.
What nearby dining options are available around Dunkin' in Ocoee?
Nearby dining options include Fogata Street Tacos for Mexican food, GrillMaster Catering & Restaurant offering African cuisine, Cold Stone Creamery for ice cream, Little Caesars Pizza, and McDonald's for fast food.
Are there nearby coffee shops other than Dunkin' where I can get coffee or refreshments?
Yes, Starbucks is nearby and offers coffee, café beverages, and smoothies. Tru Nature Westyn Bay also offers smoothies and food.
What nearby services can I visit after grabbing something at Dunkin'?
Nearby services include GreatFlorida Insurance for insurance needs, Great Clips for haircuts, Walgreens for pharmacy and convenience shopping, and The Shipping Center for delivery services.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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