Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Ocoee, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.3
623 reviews
5 stars
252
4 stars
88
3 stars
61
2 stars
49
1 star
173
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlight poor customer service, including rudeness and lack of attention from staff.
Wait Times
Customers consistently report long wait times both in-store and at the drive-thru, often exceeding reasonable limits.
Order Accuracy
Many customers experienced issues with incorrect orders and poor food quality, leading to dissatisfaction.
Staffing Issues
Frequent mentions of being understaffed, resulting in slow service and overwhelmed employees.
Food Quality
While some customers enjoyed the food, there are significant complaints about stale or poorly prepared items.
- ALAlexandria LindemanNov 16, 20251.0Used to get great service here. Today I tried to order a lemonade refresher and asked them to do half the amount of lemonade and and the other half portion plain water and they wouldn’t do it because they said it wouldn’t taste right despite me saying it was because the lemonade is too sour. Not sure why they couldn’t figure out how to do half lemonade pour instead of a full lemonade pour. Then my daughter got a vanilla frosted with sprinkle and when I looked at the donut it just looked like sprinkles were on top and no vanilla frost
- SJSabine JMNov 12, 20251.0Missing items from uber I mean I was very hungry.
- LJLouis JamesNov 5, 20251.0Three items were ordered a drink and two sandwiches and they took 42 minutes to get me the order for those three items and there were people who came in way after me ordered and got their order before me prioritizing the people who order first should be the main goal in this case it wasn’t I used to love coming in here, but not anymore.
- MCMarcid COct 27, 20251.0BAD!!! They keep you waiting and they never come in the front to take your order . Horrible customer service!!
- JMJulius MawoussiOct 4, 20251.0I’m not sure what’s going on at Dunkin lately, but at two separate locations I’ve asked for a Chai with no ice because it waters the drink down and both times I was told, “It’s our policy, you have to have ice.” That makes absolutely no sense. I politely explained that I didn’t want ice, and the employee still insisted while being dismissive. If that really is a policy, it’s a pretty ridiculous one, and if it’s not, the customer service needs some serious improvement.
Frequently Asked Questions About Dunkin'
What are the regular opening hours of Dunkin' in Ocoee, FL?
Dunkin' in Ocoee is open from 5:00 AM to 8:00 PM Monday through Saturday, and from 6:00 AM to 8:00 PM on Sundays.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' offers both delivery and curbside pickup services to customers.
What holiday beverages are currently available at Dunkin'?
You can try the new Cookie Butter Cloud Latte, return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher on their holiday menu.
Can I order ahead using a mobile app for faster service at Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app, available on both iOS and Android for a fast grab and go experience.
What types of meals does Dunkin' serve at this location?
Dunkin' serves breakfast, brunch, and lunch meals, including coffee, espresso, breakfast sandwiches, and donuts.
Does this Dunkin' location have a drive-thru service?
Yes, this Dunkin' location includes a drive-thru for convenient ordering and pickup.
Is Wi-Fi available at Dunkin' in Ocoee?
Yes, free Wi-Fi is available at this Dunkin' location.
What nearby dining options are available around Dunkin' in Ocoee?
Nearby dining options include Fogata Street Tacos for Mexican food, GrillMaster Catering & Restaurant offering African cuisine, Cold Stone Creamery for ice cream, Little Caesars Pizza, and McDonald's for fast food.
Are there nearby coffee shops other than Dunkin' where I can get coffee or refreshments?
Yes, Starbucks is nearby and offers coffee, café beverages, and smoothies. Tru Nature Westyn Bay also offers smoothies and food.
What nearby services can I visit after grabbing something at Dunkin'?
Nearby services include GreatFlorida Insurance for insurance needs, Great Clips for haircuts, Walgreens for pharmacy and convenience shopping, and The Shipping Center for delivery services.