Dunkin'

4.1
546 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Ocoee, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
11204 W Colonial Dr, Ocoee, FL
34761, United States

Hours

Reviews

4.1
546 reviews
5 stars
316
4 stars
102
3 stars
48
2 stars
15
1 star
65

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed; while some praise the friendly and efficient staff, others report rude service and incorrect orders.

Operational Issues

Frequent complaints about inconsistent hours of operation, including closing early and being unresponsive during posted hours.

Product Consistency

While many customers enjoy the coffee and food, there are reports of incorrect orders and variations in food quality.

Staff Recognition

Several customers highlight specific staff members for their exceptional service, indicating a strong positive impact on customer experience.

Cleanliness and Environment

The location is generally noted for being clean and well-maintained, contributing positively to the overall customer experience.
  • SV
    sam velasques
    Nov 12, 2025
    1.0
    this location closes early I guess, stop by at 6 workers seen me I guess they didn’t want to work today had to leave couldn’t waste my time
  • MO
    Mike Oxsmall
    Nov 12, 2025
    1.0
    Why are they closed at 6pm when the store says 7 pm, seen people hiding inside, they didn’t want to work i guess
  • RR
    Rj Reed
    Oct 21, 2025
    5.0
    Love this location Drive thru is speedy and such friendly service w a smile! The Am staff is always fast and friendly. A great way to start your day! Vic and Lester are always on point.
  • SD
    Samaya Danny
    Sep 25, 2025
    1.0
    This is one of the worst Dunkin’s in Orlando, the food was cold the last time I visited. When I told them I wanted less ice they told me I would get less product, which makes no sense. Every time I go there it’s a different thing they tell me about the less ice in your drink. They tell you to wait by a stop sign for your food then take like 30 to almost an hour to make the food. Employees are rude they don’t believe you when you are missing an item. I will never visit this Dunkin again or recommend it to anyone else.
  • DD
    Debra
    Aug 20, 2025
    1.0
    This Dunkin never has any clue what any of the new drinks on THEIR app is. Saying “we don’t have that drink here” when I’m looking at the drink on the Dunkin app for that specific location… make it make sense!

Frequently Asked Questions About Dunkin'

What are the hours of operation for this Dunkin' location in Ocoee, FL?

This Dunkin' is open Monday to Friday from 5:30 AM to 7:00 PM, and on Saturday and Sunday from 6:00 AM to 4:00 PM.

Can I order ahead or get delivery from this Dunkin' location?

Yes, you can order ahead using the Dunkin' mobile app and this location offers delivery service during their open hours.