Brand Certified
Dunkin'
4.1(558 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
11204 W Colonial Dr, Ocoee, FL
34761, United States
Certified by Dunkin' • Feb 22, 2026
(407) 877-2677
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Ocoee, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
4.1
558 reviews
5 stars
325
4 stars
102
3 stars
48
2 stars
16
1 star
67
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praise the friendly and efficient staff, others report rude behavior and poor handling of orders.
Order Accuracy
Several reviews indicate issues with incorrect orders and misunderstandings regarding menu items, leading to customer dissatisfaction.
Cleanliness and Environment
Many customers appreciate the cleanliness of the store and the pleasant atmosphere, although some express concerns about the drive-thru layout.
Operating Hours
Numerous complaints about the store closing earlier than advertised, causing frustration among customers who arrive expecting service.
Product Quality
While many customers enjoy the coffee and food, there are reports of inconsistent quality, particularly with food items being served cold or incorrectly prepared.
- LMLauren MuenchJan 28, 20265.0Shout out to Sheena, Toya, and Ms.Pat for being so kind and truly making my day!! I appreciate you ladies!
- MHM HJan 22, 20265.0Best Dunkin in Orlando. They make my drink perfectly every time!
- KFKrissi FaithJan 11, 20265.0** PLEASE LIKE & SHARE OUR REVIEWS ** Stopped in while visiting Orlando. The staff is friendly and fast. Ms. Elaine was very kind and had our order & us back on the road quickly! They have a nice scenic naturescape out front where you can enjoy your coffee quietly. Will def save this location for future visits. Store was clean.
- JRJairo RipollJan 8, 20265.0Fast service
- MBMs. BJan 8, 20261.0Went to this location for breakfast today, while ordering I asked about the $6 croissant meal deal which I was told was no longer being sold with the croissant but a wrap instead. I specifically stated that I did not want the wrap to give me the croissant and other items separately since the croissants do not come in a meal. As I get to the window and noticed my order was wrong after I paid I was told to come in to fix the issue. After coming in Elaine refunded my entire order instead of adjusting the price for what I wanted making it impossible to get my food because the refund takes 7 days to clear. Elaine had a nasty attitude and was very frustrated with a situation that could have been easily fixed. Dunkin please hire employees that are customer oriented and that knows how to handle situations professionally at all times. Dunkin employees have a bad rep about rushing customers through the line, getting food orders incorrect and having nasty attitudes to their customers. Starbucks would never display this kind of behavior towards their customers. I will never ever visit this location ever again. -0/10
Frequently Asked Questions About Dunkin'
What are the hours of operation for this Dunkin' location in Ocoee, FL?
This Dunkin' is open Monday to Friday from 5:30 AM to 7:00 PM, and on Saturday and Sunday from 6:00 AM to 4:00 PM.
Can I order ahead or get delivery from this Dunkin' location?
Yes, you can order ahead using the Dunkin' mobile app and this location offers delivery service during their open hours.
What are some specialties offered at this Dunkin' store?
This Dunkin' serves espresso, coffee, donuts, breakfast sandwiches, and tea, with a wide variety of donuts and premium beverages.
Does this Dunkin' have a drive-thru service?
Yes, this Dunkin' location features a drive-thru for quick and convenient service.
Are vegetarian options available at this Dunkin'?
Yes, vegetarian options are available at this Dunkin' location.
Does this location offer free Wi-Fi for customers?
Yes, customers can enjoy free Wi-Fi while visiting this Dunkin' store.
Are there other Dunkin' locations nearby?
Yes, there is another Dunkin' nearby, which also offers donuts and coffee beverages, giving customers multiple convenient options in the area.
What restaurants are located near this Dunkin' in Ocoee?
Nearby restaurants include Arby's, Denny's, and McDonald's, making it easy to grab a meal before or after your coffee visit.
Are there any medical facilities near this Dunkin'?
Yes, medical facilities nearby include Orlando Health Physician Associates, West Orange Medical Plaza, and DaVita Ocoee Dialysis, convenient for patients or visitors needing a coffee break.
How can customers order Dunkin' products from their mobile devices?
Customers can order ahead using the Dunkin' mobile app available on both the Apple App Store and Google Play Store for a fast grab and go experience.
Brand Certified Facts from Dunkin'
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Certified February 22, 2026Yext Knowledge Graph
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