Dunkin'

3.3
598 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Ocoee, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1719 E Silver Star Rd, Ocoee, FL
34761, United States

Hours

Reviews

3.3
598 reviews
5 stars
244
4 stars
85
3 stars
58
2 stars
46
1 star
165

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Staffing Issues

Many reviews mentioned that the location is often understaffed, leading to slow service and disorganization.

Product Availability

Customers expressed frustration over the frequent lack of menu items, including donuts and drinks.

Mixed Experiences

While some customers praised specific staff members for their friendliness and service, overall experiences varied widely, with many indicating dissatisfaction.

Cleanliness Concerns

Several reviews noted cleanliness issues within the store, impacting the overall customer experience.
  • BG
    Blake Gossin
    Nov 14, 2025
    5.0
    very friendly
  • SI
    Semra Inan
    Nov 14, 2025
    1.0
    Employee is so rude. They do not care about the customers. They said bad words
  • GL
    Geno Leon
    Nov 13, 2025
    2.0
    I've been ordering a medium hot chocolate all week and it's been delicious...so delicious that this morning I decided to go with a large. What a mistake because this large got chocolate turned out to be a large hot water with a hint of chocolate. So disappointing.
  • DG
    Dillon Grantier
    Nov 1, 2025
    1.0
    This location is horrible, I used to live in the area five years ago and nothing has changed, My mom had her debit card stolen from her from an employee and her years ago, I was back in town visiting and I tried this location on two different dates, The first time they forgot to make my food and had to wait 25 minutes for a sandwich. The second time they overcharged me by about $10 not doing the meal deal. Absolute worst location
  • LH
    Les Hardley
    Sep 18, 2025
    2.0
    I have tried this location several times since I moved to this area because it's the closest one to me but I will drive a few miles further to the one on Route 50 because the service here is terrible they seem to have new employees every week and the ones they have seem to be rude or disinterested at best. There's usually a homeless person sitting in the lobby. Yesterday I went inside there were 4 employees i could see and they basically ignored me for about 5 minutes as they served the drive thru. I eventually had to ask for help then some came from the back. If I didn't ask I guess I'd still be standing there😒

Frequently Asked Questions About Dunkin'

What are the operating hours for this Dunkin' location?

This Dunkin' in Ocoee, FL is open from 5:00 AM to 8:00 PM Monday through Thursday, 5:00 AM to 9:00 PM on Friday and Saturday, and 6:00 AM to 8:00 PM on Sunday.

Does this Dunkin' offer delivery and curbside pickup?

Yes, this Dunkin' location offers both delivery and curbside pickup services.