Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle Ocoee is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.6
1,605 reviews
5 stars
740
4 stars
301
3 stars
148
2 stars
90
1 star
326
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple customers reported dirty tables, floors, and unsanitary conditions, including issues with food hygiene.
Service Speed
Customers frequently mentioned slow service and long wait times, often due to being short-staffed.
Food Quality
There were numerous complaints about food quality, including stale ingredients, incorrect orders, and unsatisfactory portion sizes.
Customer Service
Many reviews highlighted poor customer service, with staff appearing disinterested or rude, and management failing to address issues.
Staffing Issues
Consistent feedback indicated that the restaurant is often under-staffed, leading to operational inefficiencies and customer dissatisfaction.
- DODeirdre Olden3 days ago1.0It was horrible tables not clean at all nor cook area .They double dip with the same glove. Not interactive, didn't ask me how I was.Not suggested at all. 1⭐
- CNCarmen NunezNov 17, 20255.0I love this place. Food is fresh and taste sooo good. Service is good. Service was fast and polite.
- DNDale NewNov 13, 20251.0I literally walked in here saying out loud "please don't piss me off today Chipotle" and I went in and there was absolutely nothing to order. And I mean that wholeheartedly... They had some beans. And they had some chorizo. The guy behind the counter said "I'm sorry bro I don't got nothing here" I said what time do you close. And he said "we close in about an hour. It's just been a really rough day" like I'm so confused what do you mean it's been a rough day. You're a Chipotle do you not make food. What the hell are we talking about here... He told me that was one further down and I told him I specifically passed that one for this one because that one has 2.7 Stars I'm absolutely done with Chipotle
- BLBrooke Crespo LeonardNov 13, 20252.05:30 on Thurs. Haven't been in a long while and now I remember why... service was so slow. One line cook, one making orders, one working register and staring at the one making food like he doesn't know how to help him finish bowls to kill the line. An extra food prepper finallu showed up after we were half done eating. Part of wait was for white rice replacement. Get up there, only protein is chicken or scrapings of dry barbacoa and scrapings of carnitas. New meat had just been started so nowhere near ready. No brown rice either. If you're missing the majority of your menu, you could put up a sign out of courtesy. 2 people left because they had little to no options after standing in line for 10min.
- PZPaul ZanellaNov 6, 20255.0Ariel was amazing and I hope you guys treat her because she is a hustler and kills it every time I’m in! She is the dopest hands down!!!
Frequently Asked Questions About Chipotle Mexican Grill
Where is Chipotle Mexican Grill located in Ocoee, FL?
Chipotle Mexican Grill is located at 10149 W Colonial Dr, Ocoee, FL 34761, next to a Starbucks.
What are the operating hours for Chipotle Mexican Grill in Ocoee?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does this Chipotle location offer pickup and delivery services?
Yes, Chipotle Ocoee offers both in-store pickup and delivery services.
How can I order online from Chipotle Mexican Grill in Ocoee?
You can order online through the Chipotle app or their website at https://order.chipotle.com/.
What type of food does Chipotle Mexican Grill serve?
They serve customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
Are there any nearby coffee shops to Chipotle Ocoee?
Yes, Foxtail Coffee Co. and Mecatos Bakery & Cafe are nearby coffee shops you can visit before or after dining at Chipotle.
What restaurants are near Chipotle Mexican Grill in Ocoee?
Nearby restaurants include Cici's Pizza and MiWa Hibachi Express, offering pizza and sushi options respectively.
Are there health services close to Chipotle Ocoee?
Yes, several health centers like Kinective Care Wellness, Orlando Oral & Facial Surgery, and Florida Eye Clinic are located nearby for convenient access.
What social media platforms can I follow Chipotle Mexican Grill on?
You can follow Chipotle on Facebook, Instagram (@chipotle), Twitter (@ChipotleTweets), Pinterest, LinkedIn, and YouTube.
Does Chipotle Mexican Grill in Ocoee accept credit cards and offer catering?
Yes, the restaurant accepts credit cards and offers catering services.