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Arby's

4.2
(1310 reviews)
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Business Details

11193 W Colonial Dr, Ocoee, FL
34761, United States
(407) 934-9864
http://www.arbys.com/locations/us/fl/ocoee/11193-w-colonial-dr/store-5768
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
11193 W Colonial Dr, Ocoee, FL
34761, United States

Hours

Reviews

4.2
1,310 reviews
5 stars
719
4 stars
360
3 stars
133
2 stars
34
1 star
64

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the food quality, highlighting fresh and tasty items like the Buffalo Chicken Sandwich and gyros.

Service Issues

Many reviews mentioned slow service and rude staff, with several customers expressing dissatisfaction with their experiences.

Cleanliness Concerns

Multiple reviews pointed out cleanliness issues in the restaurant, including dirty tables and unsanitary conditions in the bathrooms.

Positive Staff Interactions

Some customers reported positive interactions with staff, noting friendly and helpful service from specific employees.
  • MR
    MacKayla Robinson
    Feb 17, 2026
    1.0
    Ordered a large fry and got a medium (not even all the way filled) and a singular squirt of cheese. Yall dead wrong
  • CR
    Charles Ramos
    Jan 23, 2026
    5.0
    Went this evening for dinner. Ordered online for pickup. Everything was right and everything was good. Only issue is just like everywhere else you're getting less for more money.
  • MK
    Matthew Kerr
    Dec 5, 2025
    4.0
    Food was hot and fresh. Store was completely quiet no customers. No wait in drive thru. Not the healthiest choice.
  • JA
    JOE ABBY
    Nov 23, 2025
    1.0
    Came in with a discount card being sold by the Boy scouts of america. Of course they didn't honor it. No big deal, the whole families with me everyone's hungry so let's eat! Ordered a few sandwiches and the new steak bites etc. Waited 20 minutes and still had no food to eat!!! Went to the counter, asked for my money back and was told "Oh your food is coming right now." Told em I don't care, I want my money back! Got my refund and took the family elsewhere to eat.
  • BL
    Becki Lynch
    Nov 21, 2025
    4.0
    Tried the new turkey gobbler sandwich – yum!
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Brand Certified Facts from Arby's

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