Dunkin'

Reviews

• SW

  Stephen Williams

  Mar 11, 2026
  1.0
  I made a mobile order of a single order of hash browns at 4:09 i waited in the lobby of a very not busy dunkin and finally got my order at 4:31
• JK

  Judelka Kumar

  Mar 9, 2026
  1.0
  Store #354316 address 2256 Ocoee Apoka Rd 34761 // The service is terrible.0 customer service. they don't have anyone for the front everybody is working for the drive true, every time I've been there I have to shout hello and one comes until later and then comes with attitude specially today and he took his sweet time to make me the coffee . I enter the store because I'm working on a big bus so i don’t have a choice. But NO anymore and I don't recommended to anyone to go in. I will find a another store from now.
• TA

  Tom A

  Feb 14, 2026
  1.0
  Asked for light ice at the drive through then when I finally got to the window I as told they never do light or partial ice. Fine ok, it's your franchise to gouge customers all you want, but the guy at the window gave me a nasty attitude when I asked about the matter. They also messed up my sandwich order and after the person at the DT asked me 3 times to confirm my order. Do better.
• TJ

  Tanika Jones

  Jan 6, 2026
  4.0
  The only reason I rated the service 3 stars is because I had to wait almost 5 minutes at the register for service and the place was empty. Decided to stop in between my run because I wanted a hot cup of the classic brew and donut. However, the cashier that came over to help was the absolute sweetest! He made the experience so much better. Dunkin is always top notch, however.
• HH

  Hagen Haylock

  Jan 4, 2026
  1.0
  THE WORST EXPERIENCE. I went through the drive thru. Woman on the speaker rude and dry. Then I get to the window get my coffee is spills all over me. A guy comes to the window and looks at me crazy. I asked for napkins his response oh yea. I asked for a new lid and then recognized the rim of the cup was bent. When he gets back to the window I tell him. The cup is bent, show it to him and hand him the cup. He says oh yea then proceeds to put a new lid on the defective cup. I say to him I don’t think that’s gonna work and he says ok yea but here you go. What ? Frustrated I drive home to change and begin to taste my bagel. ITS COLD AND STALE!! This is the closest Dunkin to me. But I’ll take the higher prices at Starbucks across the street for the better service and quality.

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