Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned inconsistent food quality, with complaints about cold or stale items and incorrect orders.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty floors and restrooms.
Customer Experience
Positive experiences were highlighted by some customers, particularly regarding friendly staff and good food on certain occasions.
Management Issues
Multiple reviews pointed to poor management practices, including staff attitudes and lack of organization.
GS
Gene Sams
Nov 15, 2025
1.0
Food was cold and awful but friendly people
JJ
J
Nov 14, 2025
1.0
This place is gross and I usually avoid it. The guy had on gloves while he was handling money 🤢🤢🤢 stale bread and old meat.... Chicken nuggets are gross
KP
Kandice Posillico
Oct 31, 2025
2.0
This is sad.....Not only does Noone take my payment after looking at me multiple times for 5 minutes, the manger....... throws my food down in a soaked bag and completely ignores me asking for mustard. I proceed to use bathroom and it's absolutely disgusting and smells horrid. Only one employee helped us in end with bag and sauce, thank you!
SG
Steven Enos (Greeduss)
Oct 20, 2025
2.0
Annoyingly Slow...
New tenders were good...
HH
Holly
Oct 12, 2025
1.0
Worst Wendy's in America by very very far. I have never been to a Wendy's this nasty. This Wendy's is so nasty that no other restaurant in America even comes close to how nasty this Wendy's is. After they refuse to put ketchup on the meat patty of the hamburger they let you know they care NOTHING about having YOU as a customer. Wawa nicely and politely makes better burgers and Wawa makes burgers exactly how you request Wawa to make the burger. If you politely ask wendys why they cannot put ketchup on the meat patty the manager THREATENS YOU and refuses to answer. Who are you threatening Mr Manager? Clearly you do not know the answer to this question. How unwise of you.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Ocala, FL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Ocala, FL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (352) 629-8634.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Silver Springs Wendy’s serve breakfast?
Yes, this Wendy’s location in Ocala, FL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the Wendy's drive-through at 3617 W. Silver Springs, Ocala?
The drive-through is open Monday through Thursday and Sunday from 6:30 AM to 1:00 AM, and on Friday and Saturday from 6:30 AM to 2:00 AM.
Does this Wendy's location offer breakfast?
Yes, the Wendy's at 3617 W. Silver Springs serves breakfast including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Can I order Wendy's food for delivery near Ocala, FL?
Yes, delivery is available where applicable. Use the Wendy's app or visit order.wendys.com and enter your delivery address to see if delivery is offered in your area.
What payment options are accepted at this Wendy's?
They accept American Express, Cash, Discover, Mastercard, and Visa as payment methods.
Is this Wendy's location currently hiring?
To check for job openings at this location or nearby in Ocala, FL, visit wendys-careers.com/job-search and search for positions; check back often if no openings are listed.
How can I provide feedback about my experience at this Wendy’s?
You can contact Wendy's Customer Care team via their contact page, call 888-624-8140, fill out the Customer Satisfaction Survey online, or call this location directly at (352) 629-8634.
Where can I find the menu and pricing for this Wendy's?
Menu and pricing information can be found on order.wendys.com or the Wendy's mobile app after selecting the Ocala location.
What nearby hotels can visitors use when dining at Wendy's in Ocala?
Nearby hotels such as Days Inn by Wyndham Ocala West, Studio 6 Ocala- FL, Motel 6, Sneha Hotel, and OYO Hotel Ocala I-75 provide convenient lodging options for visitors dining at this Wendy’s location.
Are there other fast food restaurants near this Wendy's at 3617 W. Silver Springs?
Yes, nearby fast food options include KFC, Krispy Krunchy Chicken, Dickey's Barbecue Pit, Culver's, Subway, Wing Kings Express LLC, McDonald's, Popeyes Louisiana Kitchen, and Dunkin Donuts.
Which nearby gas stations could be useful for customers visiting Wendy's?
Nearby gas stations such as Amoco, On The Run, On The Run Exxon, RaceTrac, and Circle K are conveniently located near Wendy's for customers who need to refuel before or after dining.