Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported poor service, including rude staff and long wait times, particularly during busy hours.
Food Temperature
Many reviews mentioned receiving cold or poorly prepared food, with several customers expressing dissatisfaction with the quality.
Cleanliness
Numerous comments highlighted unsanitary conditions in the restaurant, including dirty dining areas and restrooms.
Customer Experience
While some customers praised friendly staff and good service, many others had negative experiences, leading to a mixed overall impression.
SM
Shawn McClanahan
4 days ago
1.0
I ordered a 4 piece chicken tender and only got 3. Why is fast food cold these days?
NR
native rights
Feb 9, 2026
1.0
horrible employee's attitude no respect I've worked in food for over 15 years it's not that hard to make a food order
EL
Evonne Lopez
Feb 5, 2026
1.0
Terrible experience, couldnt even melt the cheese on an order of cheese fries then gave us a hard time for asking for more melted cheese. Never going back. The manager was argumentative and unwilling to help correct the order to satify the customer. He just wanted to charge extra for cheese and was not listening, then was going to give us a ketchup cup of cheese shreds stating," thats what we asked for "
AV
Amal Visitacion
Jan 19, 2026
2.0
Really frustrating visit. The drive-thru line took way longer than it should have, and when I finally got my food it was barely warm. Fries were limp and under-salted, and the burger looked like it had been sitting for a while. My order was also missing a sauce and the napkins/utensils were forgotten, so I had to go back inside. The dining area felt messy and not very well maintained. I’ll avoid this location next time.
RR
Reese
Jan 12, 2026
5.0
The other day I had very bad service from a lady slamming the window door in my face when I told the cashier to “have a nice night” after getting my food and being very short during our interactions. However I went there again tonight and the lady at the window today was the sweetest person ever, explaining why the card reader wasn’t working in a funny manner. She parked me and the dude that walked out my food was just as nice as well. Idk if the other lady wasn’t having a good day or just simply didn’t hear me, but tonight really made me smile on the drive home.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the Wendy's drive-through at 3617 W. Silver Springs, Ocala?
The drive-through is open Monday through Thursday and Sunday from 6:30 AM to 1:00 AM, and on Friday and Saturday from 6:30 AM to 2:00 AM.
Does this Wendy's location offer breakfast?
Yes, the Wendy's at 3617 W. Silver Springs serves breakfast including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Can I order Wendy's food for delivery near Ocala, FL?
Yes, delivery is available where applicable. Use the Wendy's app or visit order.wendys.com and enter your delivery address to see if delivery is offered in your area.
What payment options are accepted at this Wendy's?
They accept American Express, Cash, Discover, Mastercard, and Visa as payment methods.
Is this Wendy's location currently hiring?
To check for job openings at this location or nearby in Ocala, FL, visit wendys-careers.com/job-search and search for positions; check back often if no openings are listed.
How can I provide feedback about my experience at this Wendy’s?
You can contact Wendy's Customer Care team via their contact page, call 888-624-8140, fill out the Customer Satisfaction Survey online, or call this location directly at (352) 629-8634.
Where can I find the menu and pricing for this Wendy's?
Menu and pricing information can be found on order.wendys.com or the Wendy's mobile app after selecting the Ocala location.
What nearby hotels can visitors use when dining at Wendy's in Ocala?
Nearby hotels such as Days Inn by Wyndham Ocala West, Studio 6 Ocala- FL, Motel 6, Sneha Hotel, and OYO Hotel Ocala I-75 provide convenient lodging options for visitors dining at this Wendy’s location.
Are there other fast food restaurants near this Wendy's at 3617 W. Silver Springs?
Yes, nearby fast food options include KFC, Krispy Krunchy Chicken, Dickey's Barbecue Pit, Culver's, Subway, Wing Kings Express LLC, McDonald's, Popeyes Louisiana Kitchen, and Dunkin Donuts.
Which nearby gas stations could be useful for customers visiting Wendy's?
Nearby gas stations such as Amoco, On The Run, On The Run Exxon, RaceTrac, and Circle K are conveniently located near Wendy's for customers who need to refuel before or after dining.
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