Wendy's

3.5
1452 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3617 W. Silver Springs, Ocala, FL
34475, United States

Hours

Reviews

3.5
1,452 reviews
5 stars
545
4 stars
324
3 stars
207
2 stars
129
1 star
247

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews mentioned inconsistent food quality, with complaints about cold or stale items and incorrect orders.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty floors and restrooms.

Customer Experience

Positive experiences were highlighted by some customers, particularly regarding friendly staff and good food on certain occasions.

Management Issues

Multiple reviews pointed to poor management practices, including staff attitudes and lack of organization.
  • GS
    Gene Sams
    Nov 15, 2025
    1.0
    Food was cold and awful but friendly people
  • JJ
    J
    Nov 14, 2025
    1.0
    This place is gross and I usually avoid it. The guy had on gloves while he was handling money 🤢🤢🤢 stale bread and old meat.... Chicken nuggets are gross
  • KP
    Kandice Posillico
    Oct 31, 2025
    2.0
    This is sad.....Not only does Noone take my payment after looking at me multiple times for 5 minutes, the manger....... throws my food down in a soaked bag and completely ignores me asking for mustard. I proceed to use bathroom and it's absolutely disgusting and smells horrid. Only one employee helped us in end with bag and sauce, thank you!
  • SG
    Steven Enos (Greeduss)
    Oct 20, 2025
    2.0
    Annoyingly Slow... New tenders were good...
  • HH
    Holly
    Oct 12, 2025
    1.0
    Worst Wendy's in America by very very far. I have never been to a Wendy's this nasty. This Wendy's is so nasty that no other restaurant in America even comes close to how nasty this Wendy's is. After they refuse to put ketchup on the meat patty of the hamburger they let you know they care NOTHING about having YOU as a customer. Wawa nicely and politely makes better burgers and Wawa makes burgers exactly how you request Wawa to make the burger. If you politely ask wendys why they cannot put ketchup on the meat patty the manager THREATENS YOU and refuses to answer. Who are you threatening Mr Manager? Clearly you do not know the answer to this question. How unwise of you.

Frequently Asked Questions About Wendy's

Is Silver Springs Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.