Wendy's

3.8
1619 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
8470 Southwest Hwy 200, Ocala, FL
34481, United States

Hours

Reviews

3.8
1,619 reviews
5 stars
699
4 stars
392
3 stars
232
2 stars
99
1 star
197

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted rude and unhelpful staff, with many customers feeling unwelcome or ignored.

Food Quality

Many customers reported receiving cold, poorly prepared food, with several instances of incorrect orders.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables and pest issues.

Speed of Service

Customers frequently complained about slow service, particularly in the drive-thru, with long wait times reported.

Customer Experience

Overall, the dining experience was marred by negative interactions with staff and dissatisfaction with food quality.
  • WW
    Wayne Warren
    Nov 9, 2025
    1.0
    Sat drive-thru for 5 minutes before we were greeted pulled forward for a simple order. They'd rather be on their phones than do their damn job
  • BB
    Beth Burton
    Nov 6, 2025
    1.0
    Love Wendy’s but today’s service was horrible. Took 20 minutes for three people to Have their orders taken. Cashier Very confused and not sure what she was doing and like to yell when she’s on the floor
  • RT
    Ramon Tappan
    Oct 27, 2025
    3.0
    Went through the drive thru to just get a carmel frosty swirl. It wasn't busy but waited forever just to take my order. Then my frosty was like a watery milkshake. Very disappointing. Oh and had to smell the disgusting dumpster the whole time.
  • RM
    Robert Morley
    Oct 22, 2025
    2.0
    Again this Wendy’s doesn’t disappoint if you want disappointment! Went through drive thru for 3 of us and service was fast. The burgers had very, very little condiments on them. They were out of Tea. Then to top it off they give us our chicken nugget meal! We paid $27 for this. Well go to Chilis next time or Burger King!
  • JJ
    Jay Jay
    Oct 21, 2025
    1.0
    ➡️ I ORDERED #1 DAVE'S SINGLE WORTH $6 SOMETHING WHICH IS KNOWN FOR ITS SIZE, AND WE GOT A SMALL CHEESEBURGER. I WENT INTO THE STORE AND TALKED TO THE MANAGER AND SHE TRIED CONVINCING ME THAT IT WAS THE #1 DAVE'S SINGLE EVEN THOUGH IT WAS A SMALL CHEESEBURGER CLEAR AS DAY. 👉SHE DID NOT OFFER A REFUND OR REPLACEMENT AT ALL👈 I CAME BACK INTO THE CAR LOOKED IN THEIR ONLINE MENU FROM THE WENDY'S WEBSITE DIRECTLY AND OF COURSE THEIR DAVE'S SINGLE IS BIG SIZE AS I HAVE EATEN IN THE PAST 😡😡😡

Frequently Asked Questions About Wendy's

Is Top Of The World Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.