Wendy's

3.6
758 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2020 Sw 135th St., Ocala, FL
34473, United States

Hours

Reviews

3.6
758 reviews
5 stars
313
4 stars
153
3 stars
84
2 stars
61
1 star
147

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported receiving cold, undercooked, or incorrect food orders, leading to dissatisfaction.

Customer Service

Many reviews highlighted rude and unprofessional staff, particularly management, contributing to a negative dining experience.

Service Speed

Customers frequently mentioned slow service, with long wait times for food and orders being incorrectly fulfilled.

Cleanliness

While some noted cleanliness, others pointed out that the establishment needed better maintenance and cleaning.

Availability Issues

Several customers expressed frustration over the location not being open 24 hours as advertised.
  • BC
    Bryan Chamberlin
    Dec 28, 2025
    1.0
    Worst Wendy’s I’ve ever been to. Bar non
  • KN
    K0mic N3rd
    Dec 25, 2025
    1.0
    Next time you guys decide to open on a holiday..... please dont. My burger was undercooked and there was hair in my wrap. The fry grease smelled old and definitely wasn't worth the 20$ I spent on this. STAY CLOSED IF YOURE GOING TO FEED PEOPLE TRASH.
  • LC
    Lucrecia Charron
    Dec 9, 2025
    5.0
    Great bunch of employees! Too bad it's connected to Pilot!
  • BB
    Brooke Banko
    Dec 8, 2025
    1.0
    The worst Wendy’s Ever!!! The manager is the most rude, disrespectful person I have ever met in my entire life. We simply asked for an extra ranch - she yelled at us we would have to pay for it. We expressed multiple times we were happy to pay for the 1 extra ranch sauce. Sadly, she continued to yell and say we only paid for one. Yes, we were aware we paid for 1 ranch. We were simply asking to purchase another ranch sauce. She acted so crazy and yelled at us to “get out of her store and never come back.” I have never seen a person act that way over someone wanting to purchase more food. She acted this way in front of my 6 & 8 year old children. Please NEVER go to this Wendy’s! If I could give zero stars I would.
  • LU
    Logan Unidentifiable
    Dec 5, 2025
    1.0
    Employees will not pick up the phone at night, called a different Wendy's in local area and immediately picked up. I attempted 5 times to call to sort out an order. Will be calling manager tommorow.

Frequently Asked Questions About Wendy's

Is Ocala Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are Wendy's Ocala's operating hours?

Wendy's in Ocala is open 24 hours every day of the week.