Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Feedback on customer service is mixed, with some praising friendly staff while others report rudeness and unprofessional behavior from management.
Food Quality
Many customers complained about cold, old, or improperly prepared food, with several noting that items were missing or incorrect.
Order Accuracy
Numerous reviews highlighted issues with order accuracy, including missing items and incorrect orders.
Cleanliness
The restaurant is generally described as clean, but some customers noted that it needed better maintenance.
Wait Times
Customers frequently reported long wait times for food, both in the drive-thru and inside the restaurant.
DG
David g
Nov 8, 2025
1.0
Customer service sucks. Young kids don't know how to communicate when taking your orders. They stand there like space cadets. They act like they don't know where they're at. It's weird.
JF
Jessica Fielding
Nov 2, 2025
5.0
Best fast food we've had in a while.
RD
Rachel Denison
Nov 2, 2025
1.0
They make everyone pull up to get off their timer. Even if nobody is behind you. I waited forever for my food. Very slow service here. Also they were out of tea?! Only gave us 3 drinks and we ordered 4. Then they made us leave the line to "pack our bag". And everyone behind us got their food. This was extremely unprofessional. Will not visit this location again. We waited over 15 minutes for our mobile order that was placed before all of these people
JP
Joy Phillips
Oct 10, 2025
4.0
Great customer service
JB
Jay Bird
Oct 1, 2025
1.0
2nd time they messed up my order 2 days in a row. They charged me for a sweet tea when my dasher said they ran out. Do not charge me for something you can not provide. Yesterday, I understand it was late however, that is no excuse to give out a melted frosty and old fries. Now they arent answering the phone about my refund. I do not have the money to be wasting on a tea I never recieved.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Ocala, FL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Ocala, FL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (352) 347-8499.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Ocala Wendy’s serve breakfast?
Yes, this Wendy’s location in Ocala, FL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are Wendy's Ocala's operating hours?
Wendy's in Ocala is open 24 hours every day of the week.
Does Wendy's Ocala have a drive-thru?
Yes, Wendy's Ocala offers a drive-thru service that operates 24/7.
Can I order delivery from Wendy's Ocala?
Yes, delivery is available where offered. You can check delivery availability near you via the Wendy's app or order.wendys.com by entering your address.
Does Wendy's Ocala serve breakfast?
Yes, this Wendy's location serves breakfast, including combos, sandwiches, coffee, and sides, available via app or online ordering.
What payment options are accepted at Wendy's Ocala?
Wendy's Ocala accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact Wendy's Ocala for feedback or questions?
You can reach Wendy's Customer Care through live chat or feedback forms on their website, call 888-624-8140, or directly contact the Ocala location at (352) 347-8499.
Where can I find Wendy's Ocala menu and pricing?
You can view the menu and pricing on the Wendy's official website or mobile app by selecting the Ocala location for accurate details.
Is there a Wendy's app for ordering?
Yes, you can order via the Wendy's app available in the Apple App Store or through quick links provided on their website.
What nearby food options are close to Wendy's Ocala?
Near Wendy's Ocala, there are several dining options including Dairy Queen (ice cream shop), Subway (sandwich shop), McDonald's and Burger King (burger restaurants), and Cinnabon (bakery and coffee shop).
Are there convenient nearby facilities to visit when going to Wendy's Ocala?
Yes, besides dining options, nearby facilities include Pilot Travel Center and CAT Scale gas stations, Hampton Inn and Suites hotel, and Rainbow Springs Dunellen Florida park for outdoor activities.