Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
3,132 reviews
5 stars
1,283
4 stars
685
3 stars
562
2 stars
243
1 star
359
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences are inconsistent, with some praising friendly staff while others report rudeness and unprofessional behavior.
Order Accuracy
Many customers expressed frustration over incorrect orders and missing items, indicating a need for improvement in order accuracy.
Food Freshness
While some reviews mention fresh and hot food, others complain about cold or stale items, suggesting variability in food quality.
Management Issues
Several reviews highlight poor management practices, including unhelpful responses to complaints and lack of staff training.
Cleanliness
The cleanliness of the location received mixed reviews, with some customers noting well-maintained areas while others reported messiness during busy times.
- CSCaasi Sol-HeirNov 4, 20251.0This location is still advertising The Monopoly however what they didn’t say through the drive thru, after I ordered large everything for the game pieces, is that they no longer have any monopoly pieces “at this location”. They allowed me to order and didn’t say a single word til after I paid for my food and noticed. 🤔
- BVBrian VasquezOct 29, 20251.0Unbelievable! We spent over $20 on our meals this evening and my wife was told she would charged extra for a BBQ sauce because she didn't order nuggets! Are you kidding me?! I absolutely hate the locations that do this and we will NEVER be back to this one even though it is the closest location to our home. I'm sure you don't care but if the owner of this location actually reads the reviews, if you're so broke that you can't afford to give a paying customer a free condiment, you should close up shop and move on to another investment.
- AGAmy GryskaviczOct 29, 20251.0If you're trying to go there to order specific food to get Monopoly pieces don't do it I ordered food in the app and everyone said have Monopoly pieces and I didn't get one piece.. smh
- SRSamantha RaffertyOct 24, 20251.0This McDonald's was terrible acted like they were busy there was only 3 people in lobby and 4 cars in drive threw and they couldn't even get order out in a timely manner on people at counter . Soda machine in lobby was for 3 time all you can taste is carbon . The kid in lobby went went to tell someone about it and was not listen to they turned there back and stood there not doing a dang thing . So I was stuck with a sweet tea . Shame on you. And you want $15 dollars a hour and that's how we get treated.
- SGsabrina guerhardOct 18, 20255.0⭐️⭐️⭐️⭐️⭐️ 5 Stars I went through the drive-thru at McDonald’s #4255 (3215 E Silver Springs Blvd, Ocala) on October 17th, 2025 around 2:12 PM, and I just have to say — the young lady taking the orders was absolutely amazing. She was extremely polite, cheerful, and handled every customer with a perfect attitude. Even though the drive-thru line was super long and busy, she kept her great energy and made the whole experience pleasant. I honestly believe part of the reason that line was so long is because people enjoy being served by someone like her. She clearly has a positive impact on this location’s sales and customer satisfaction. I really hope the manager recognizes her value — and rewards her accordingly, even financially. Employees like that truly make all the difference.
Frequently Asked Questions About McDonald's
What are the regular opening hours of this McDonald's location?
This McDonald's is open daily from 5:00 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.
When does the drive-thru service operate at this McDonald's?
The drive-thru is open from 5:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Fridays and Saturdays.
Does this McDonald's offer delivery services?
Yes, delivery is available with hours varying by day, generally from 5:00 AM to late evening.
What types of pickup and delivery services does this McDonald's provide?
Services include curbside pickup, delivery, same-day delivery, and no-contact delivery.
How can I order McDonald's food from this location online?
You can order online via the McDonald's App available on the App Store and Google Play, or through these links: https://mcdonalds.smart.link/jfeqnrnmr and https://mcdonalds.order.online/business/-5579.
What payment options are accepted at this McDonald's?
Payments can be made by American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's have a drive-thru?
Yes, this location features a drive-thru service.
What nearby attractions can I visit before or after dining at McDonald's?
You can visit Silver Springs State Park, a popular skate park and active life area, ideal for outdoor activities before or after your meal.
Are there any nearby entertainment venues close to McDonald's?
Yes, Skate A Way South is nearby, offering a skating rink and event space for fun and activities near McDonald's.
Where can I enjoy a coffee or bakery treats near this McDonald's?
Chelsea Coffee Company and Chelsea Square Internet Cafe are close by, perfect spots to relax with coffee and baked goods before or after your visit.