Dunkin'

3.8
899 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Ocala, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3910 SW College Rd, Ocala, FL
34474, United States

Hours

Reviews

3.8
899 reviews
5 stars
431
4 stars
167
3 stars
106
2 stars
57
1 star
138

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with burnt or cold food, including breakfast items and donuts.

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude or unhelpful, particularly in the drive-thru.

Cleanliness

Several customers noted unsanitary conditions, including dirty restrooms and unkempt dining areas.

Staff Performance

While some staff were praised for their friendliness and efficiency, many reviews indicated inconsistency in service quality.

Order Accuracy

There were frequent complaints about incorrect orders and items missing from orders.
  • SO
    Scott owen
    1 day ago
    1.0
    Ordered two breakfast sandwiches and received one. Ordered espresso shot and received none. But of course you guys charged me for it ? Always check your receipt and bag at this location. The one sandwich was burnt and bread was terrible. Very poor experience for a 26.00 dollar charge 😕 ridiculous
  • AD
    Amber Demirci
    Dec 15, 2025
    1.0
    Ran through the drive thru to grab a breakfast egg bacon cheese croissant and a medium ice coffee. The coffee was great but the food was burnt. This was my first time at this location. Hash browns burnt, bacon burnt and croissant had black burnt flakes on it and black edges. Disappointed.
  • AM
    April Myers
    Dec 15, 2025
    2.0
    The donuts were good. But the service was terrible. The person who took care of us was so rude! And you could tell she didn't want to be there. The restrooms were dirty.
  • JD
    Jeremy Dunn
    Dec 12, 2025
    1.0
    Ong I ate there this morning. Basically I ate 1 piece of hash brown, they went right in the garbage, the sausage egg & cheese croissant tasted old like it’s been sitting for a while. I’ll go to circle K for now on. Cheaper and fresher
  • TR
    TDash Ocala Reviews
    Dec 1, 2025
    1.0
    Rude. Customer service leaves a lot to be desired.Whomever was taking the order had a nasty attitude. Said they were out of something as if I could see their stock from the drive thru and automatically copped an attitude. While I get that it is stressful dealing with the public , I was nothing but polite and courteous to you, I expect the same in return. So thanks , one less Dunkin to visit for us! Maybe find someone else to do the order taking that doesn’t feel the need to be rude and take their bad day out on your customers. We will go elsewhere :-)

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Ocala, FL?

Dunkin' in Ocala is open daily from 4:00 AM to 7:00 PM, except on Fridays when it closes at 6:30 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services.