Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Ocala, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Many customers reported issues with burnt or cold food, including breakfast items and donuts.
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude or unhelpful, particularly in the drive-thru.
Cleanliness
Several customers noted unsanitary conditions, including dirty restrooms and unkempt dining areas.
Staff Performance
While some staff were praised for their friendliness and efficiency, many reviews indicated inconsistency in service quality.
Order Accuracy
There were frequent complaints about incorrect orders and items missing from orders.
SO
Scott owen
1 day ago
1.0
Ordered two breakfast sandwiches and received one. Ordered espresso shot and received none. But of course you guys charged me for it ? Always check your receipt and bag at this location. The one sandwich was burnt and bread was terrible. Very poor experience for a 26.00 dollar charge 😕 ridiculous
AD
Amber Demirci
Dec 15, 2025
1.0
Ran through the drive thru to grab a breakfast egg bacon cheese croissant and a medium ice coffee. The coffee was great but the food was burnt. This was my first time at this location. Hash browns burnt, bacon burnt and croissant had black burnt flakes on it and black edges. Disappointed.
AM
April Myers
Dec 15, 2025
2.0
The donuts were good. But the service was terrible. The person who took care of us was so rude! And you could tell she didn't want to be there. The restrooms were dirty.
JD
Jeremy Dunn
Dec 12, 2025
1.0
Ong I ate there this morning. Basically I ate 1 piece of hash brown, they went right in the garbage, the sausage egg & cheese croissant tasted old like it’s been sitting for a while. I’ll go to circle K for now on. Cheaper and fresher
TR
TDash Ocala Reviews
Dec 1, 2025
1.0
Rude. Customer service leaves a lot to be desired.Whomever was taking the order had a nasty attitude. Said they were out of something as if I could see their stock from the drive thru and automatically copped an attitude. While I get that it is stressful dealing with the public , I was nothing but polite and courteous to you, I expect the same in return. So thanks , one less Dunkin to visit for us! Maybe find someone else to do the order taking that doesn’t feel the need to be rude and take their bad day out on your customers. We will go elsewhere :-)
What are the operating hours of Dunkin' in Ocala, FL?
Dunkin' in Ocala is open daily from 4:00 AM to 7:00 PM, except on Fridays when it closes at 6:30 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' offers both delivery and curbside pickup services.
What are some seasonal drinks available at Dunkin'?
Currently, the holiday menu features the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Can I order Dunkin' products via a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available for iOS and Android to enjoy a fast grab-and-go experience or drive-thru service.
What kind of food and beverages does Dunkin' serve?
Dunkin' serves coffee, espresso, breakfast sandwiches, donuts, tea, and other baked goods ideal for breakfast, lunch, and brunch.
Is there a drive-thru service at this Dunkin' location?
Yes, this Dunkin' location has a drive-thru for convenient ordering and pickup.
Does Dunkin' in Ocala provide free Wi-Fi to its customers?
Yes, this Dunkin' location offers free Wi-Fi service to customers.
What nearby places can I visit around Dunkin' on SW College Rd?
Nearby places include Tires Plus for automotive services, Doggy Bubbles pet groomer, and Paddock Park Animal Care Center veterinary hospital, among others, which you might visit before or after enjoying your snack at Dunkin'.
Are there other fast food or coffee options near Dunkin' Ocala?
Yes, McDonald's and Grinds Coffee Pouches cafe are close by, providing additional dining and coffee choices in the area.
What nearby amenities can help me get to or make the most of my visit to Dunkin' Ocala?
Nearby amenities include gas stations like Shell and Circle K for fueling up, and hotels such as Fairfield Inn & Suites by Marriott for accommodation if you're visiting the area.