Dunkin'

3.8
934 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Ocala, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5457 SE Maricamp Rd, Ocala, FL
34480, United States

Hours

Reviews

3.8
934 reviews
5 stars
454
4 stars
178
3 stars
84
2 stars
54
1 star
164

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, poor service, and rude staff interactions, particularly in the drive-thru.

Inconsistent Quality

The quality of food and drinks varied significantly, with some customers receiving stale items or incorrect orders.

Positive Staff Interactions

Despite the issues, some customers praised individual staff members for their friendliness and helpfulness.

Management Concerns

Several reviews highlighted poor management practices, including inadequate staffing and lack of customer service training.

Cleanliness and Organization

There were complaints about cleanliness and organization, particularly in the drive-thru and inside the store.
  • KB
    Kathryn Burton
    Dec 31, 2025
    4.0
    Xmas morning got donuts. They were very busy but they were good.
  • CA
    Cameron Anton
    Dec 23, 2025
    1.0
    I have been stuck in the drive through for 20 mins and haven't made it to the speaker. there are 7 cars behind me. despite the long wait time and long line of cars an employee decided they needed to take a smoke break. i don't see how that's acceptable. i have no way to turn around or I would. I've already wasted all this time so im getting my coffee but I will not be back.
  • JF
    J Fox
    Dec 19, 2025
    5.0
    This location is precise and love they're always so nice and get my complicated Decaf Iced Coffee order right every time. Its always a pleasure going through here in the mornings afternoon.
  • RS
    Rosey Simeone
    Dec 13, 2025
    4.0
    I was able to purchase the very limited Wicked Box, but they had no Wicked Munchkins. When I asked why, they said they were discontinued. So why are you selling the tins if you have no Munchkins to put in them? That was disappointing, but at least I got the tin. They also didn't have blueberry Munchkins, which was again disappointing. So I got the two Munchkins I didn't even like, but I got my tin. My coffee wasn't made exactly perfect, but they were busy. I give leniency when people are busy even though I order always on the app. So it's right in front of them in advance. It could have used a little more cream and a little more sweetener, but I carry extra sweetener for that scenario just in case. So I'm always prepared
  • MB
    Marshall Brown
    Dec 4, 2025
    5.0
    The service by the 2 guys working today was good. They were helpful about what was on the menu. The drinks we ordered tasted excellent. Dunkin’s quality, taste and prices are better than their competitors. Only McDonald’s coffee comes close, but they quit serving bf at 10:30 AM. Dunkin serves bf all day!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 5457 SE Maricamp Rd, Ocala, FL?

Dunkin' is open from 4:30 AM to 8:00 PM Monday through Friday, and from 5:00 AM to 8:00 PM on weekends.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services.