Dunkin'

3.7
1600 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Ocala, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1655 SW Highway 484, Ocala, FL
34473, United States

Hours

Reviews

3.7
1,600 reviews
5 stars
748
4 stars
298
3 stars
195
2 stars
90
1 star
269

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers reported poor service, including rude staff and incorrect orders.

Cleanliness

Several reviews mentioned unsanitary conditions, particularly in the bathrooms and with food handling.

Staff Attitude

Customers frequently noted unprofessional behavior from staff, including rudeness and lack of care.

Order Accuracy

Numerous complaints about incorrect orders and items being out of stock were highlighted.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their kindness and helpfulness.
  • JB
    Jean Beck
    Nov 30, 2025
    1.0
    Out of every bagel we ordered. Out of apple fritters and coffee was so sweet we actually dumped it out.
  • ML
    Melanie L
    Nov 29, 2025
    1.0
    This Dunkin is horrible. After ordering in drive thur, we had to go park and wait over 10 mins to get our 3 drinks one being sweet tea and 2 food items. If I was told before they took my money it would be a wait . I wouldn't have a problem, I could of left and found a drive thur that is running properly. Not only that but the person who took our order had long fake nails with jewels on them. Long nails in food service should be a no. That's gross and unsanitary
  • TF
    Tristen Forward
    Nov 28, 2025
    2.0
    Always forgets my hash browns.
  • DF
    Deborah Friedrich
    Nov 25, 2025
    5.0
    Great store, fantastic staff, especially Mary and Ma4k, who were extremely helpful and kind.
  • DH
    D Hatch
    Nov 16, 2025
    3.0
    Both drinks were incorrect. They aren't hard orders. Staff seemed to busy with nothing to make our drinks. There were 2 other patrons at tables. Thats it.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Ocala, FL?

Dunkin' in Ocala is open Monday through Friday from 4:00 AM to 8:00 PM, and on Saturday and Sunday from 5:00 AM to 8:00 PM.

Does Dunkin' in Ocala offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.