Dunkin'

3.7
1600 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Ocala, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1655 SW Highway 484, Ocala, FL
34473, United States

Hours

Reviews

3.7
1,600 reviews
5 stars
749
4 stars
297
3 stars
196
2 stars
90
1 star
268

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.

Staff Behavior

Several reviews highlighted unprofessional behavior from employees, including arguing among staff and dismissive attitudes towards customers.

Product Quality

Customers frequently mentioned issues with food and drink quality, such as incorrect orders, stale items, and poorly made drinks.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness, indicating that there are positive experiences to be had.

Cleanliness Concerns

There were complaints about cleanliness, particularly regarding the bathrooms and overall store hygiene.
  • SP
    Sonya Pierce
    Dec 30, 2025
    3.0
    There aren't enough people helping customers. My bagel never came out and my coffee was not sweet enough. No one wanted to help.
  • MP
    Mike P
    Dec 27, 2025
    5.0
    Very convenient
  • JB
    Jean Beck
    Nov 30, 2025
    1.0
    Out of every bagel we ordered. Out of apple fritters and coffee was so sweet we actually dumped it out.
  • ML
    Melanie L
    Nov 29, 2025
    1.0
    This Dunkin is horrible. After ordering in drive thur, we had to go park and wait over 10 mins to get our 3 drinks one being sweet tea and 2 food items. If I was told before they took my money it would be a wait . I wouldn't have a problem, I could of left and found a drive thur that is running properly. Not only that but the person who took our order had long fake nails with jewels on them. Long nails in food service should be a no. That's gross and unsanitary
  • DF
    Deborah Friedrich
    Nov 25, 2025
    5.0
    Great store, fantastic staff, especially Mary and Ma4k, who were extremely helpful and kind.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Ocala, FL?

Dunkin' in Ocala is open Monday through Friday from 4:00 AM to 8:00 PM, and on Saturday and Sunday from 5:00 AM to 8:00 PM.

Does Dunkin' in Ocala offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.