Dunkin'

3.8
842 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Ocala, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4619 NW Blitchton Rd, Ocala, FL
34482, United States

Hours

Reviews

3.8
842 reviews
5 stars
409
4 stars
158
3 stars
87
2 stars
42
1 star
146

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff behavior.

Product Consistency

The quality of coffee and food items was inconsistent, with many customers expressing dissatisfaction with their orders.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty bathrooms and a disorganized lobby.

Staff Attitude

While some customers praised friendly staff, many others noted unprofessional behavior and lack of training among employees.
  • CM
    Chelsee “2tall4ya'll” Margavage
    3 days ago
    5.0
    I love it and I love Duncan however it has become very expensive
  • TT
    Tiffany Tremblay
    6 days ago
    1.0
    Terrible service. Went through the drive-thru for an order, got my order and my drink was made incorrectly and my bacon was completely burnt, went inside to get it remade when I got it a second time it wasn’t fully cooked not to mention the girl was coughing all over everything. Employees had no customer service or class. Got a refund.
  • JG
    Jose Luis Gibaja
    Dec 7, 2025
    3.0
    I was in one of the stores in Ocala, at SR 27 near I-75. I can say the first time in Dunking Donuts I wait over than 10' in the line , waiting for some one take care of the clients. Day was Saturday around 9 : 30 am and 3 of 7 people, abandoned the line, because frustration that nobody answer our claims for service. Instead we observed than 5 employees paid attention over 80% of the time to Drive True clients. Product very good like usual
  • YR
    yamilet rivera
    Dec 5, 2025
    1.0
    The people there are so unprofessional I went with my son to eat something. This was my first time ever eating anything at Dunkin Donut's. I placed an order, and the person who took it ignored me and got my order wrong. When I went back to reorder the items that weren’t included, the guy just walked away to get the manager. When the manager arrived, she asked what was wrong, and I told her I just wanted to order what he had left out. After all that, he had an attitude and a mad face, which I don't understand because he was the one who messed up my order. Then, after everything, my son and I sat down to eat. They all started talking and making fun of what happened, making a big deal out of everything. The manager was there too, joking and laughing with them, and we were sitting right there in the shop, with the whole place listening to them making fun of us. I will never go back to any Dunking Donut's. First and last experience. They should have a better training for customer service.
  • JF
    John Flood
    Nov 22, 2025
    5.0
    The staff went above and beyond to make a drink that sounded phenomenal to me. I wanted a frozen coffee, and then I seen they had cookie butter flavoring in a latte and they were able to create be a phenomenal frozen coffee with cookie butter swirl for me and it's the best drink I've ever tasted. Thank you so much.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Ocala, FL?

Dunkin' in Ocala, FL is open from 4:30 AM to 8:00 PM Monday through Friday, and from 5:00 AM to 8:00 PM on weekends.

Does the Dunkin' location at 4619 NW Blitchton Rd offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.