Chipotle Mexican Grill

3.2
368 reviews
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About

Mexican Restaurant
Chipotle Silver Springs FL is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
4916 E Silver Springs Blvd, Ocala, FL
34470, United States

Hours

Reviews

3.2
368 reviews
5 stars
160
4 stars
33
3 stars
29
2 stars
30
1 star
116

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including undercooked rice, dry meat, and missing ingredients.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff and long wait times.

Cleanliness

Several customers noted that the restaurant was dirty, with unclean tables and floors.

Stock Availability

Frequent complaints about the restaurant being out of key ingredients, such as cheese and guacamole.

Inconsistent Experience

Customers experienced significant variability in service and food quality, with some visits being satisfactory while others were disappointing.
  • JB
    Jen Basener
    Jan 4, 2026
    5.0
    Chips and queso today. Not my favorite queso, but was good.
  • JB
    Jeniffer Banegas
    Dec 18, 2025
    1.0
    We came at 10:25 and ordered two bowls like we always do. This time, however, we were told they didn’t have cheese, guacamole, or chips. I think it’s very early to be out of products when you close at 11. I say this because I work in a restaurant and I understand how things operate. We drove 20 minutes to get our bowls and ended up leaving hungry and disappointed.
  • DC
    Deasia Cobb
    Dec 17, 2025
    5.0
    Kadrin is great at what he does ! Everytime I come and I come ALOT, at least once a week and he is just always so nice and always makes sure to provide great customer service ! Love him !
  • CC
    C
    Dec 15, 2025
    1.0
    Unfortunately last night I ended up with food poisoning from the food here. I got the barbacoa. When the woman grabbed it from the pan she grabbed a big ball of meat. I should have spoken up and told her to get some meat that looked more usual, but I didn't want to be problematic. I've spent the last 12 hours very sick.
  • AP
    Ank Pat
    Dec 13, 2025
    1.0
    ⭐ –10 Stars (If Possible) Worst experience ever at Chipotle. They added watery sauce and salsa to my burrito, and when they tried to wrap it, it completely fell apart. Instead of fixing it properly, the employee used another tortilla, broke the burrito, then used a third tortilla to wrap it. The burrito was a total mess and went straight into the garbage. On top of that, a white lady pretending to be a bossy manager was extremely rude and unprofessional. No apology, no care for the customer experience. I am never going back, and I strongly suggest to everyone save your money and eat somewhere else. Total waste.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill in Silver Springs, Ocala, FL?

Chipotle Mexican Grill at 4916 E Silver Springs Blvd in Ocala, FL is open daily from 10:45 AM to 11:00 PM.

Where is Chipotle Mexican Grill located in Ocala, Florida?

It is located at 4916 E Silver Springs Blvd, Marion, Ocala, FL 34470, United States.