Customer service experiences are mixed; while many praised staff members like Amber and Tori for their friendliness and helpfulness, several reviews highlighted instances of poor service, including rudeness and lack of acknowledgment.
Food Quality
The food is generally well-received, with many customers enjoying the freshness and flavor. However, there are complaints about missing items and inconsistent portion sizes.
Cleanliness
The establishment is often noted for being clean and well-maintained, contributing positively to the dining experience.
Wait Times
Customers reported varying wait times, with some experiencing delays during busy periods, particularly in the drive-thru.
SS
Sarah
4 days ago
1.0
I love cava, but this location has absolutely no customer service skills, the bathrooms are terrible, and the portions are only half of what I’ve received at other locations. Super disappointing
MH
Malinda Haas
6 days ago
5.0
I had a build your own bowl and it was so flavorful and filling! I really enjoyed the variety of options. The zhug had a medium spice level to it and ordering online for pickup was easy.
AA
Angela Adams
Dec 29, 2025
3.0
Filthy restroom, out of several of our favorite food selections at 6:30 p.m. NO lemonade or other specialty drinks. Said would not replenish until next day. We love CAVA but this location was a letdown.
RA
Richard Achtziger
Dec 27, 2025
4.0
Clean and upscale atmosphere. Food was fresh but lacked depth in flavor. Really just a overpriced Mediterranean theme Chipotle. If you are into mass market fast food you will dig it
MJ
Meagyn Jimenez
Dec 23, 2025
1.0
Cava is amazing but this location is always having problems. It’s staffed with the laziest people who run away from work, shut things down early, and stop refilling food options hours before close. I had a horrible experience my first time coming here (the entire staff just disappeared at 7pm and left one girl to handle a long line of people and there was barely any food left) and I just tried to give the place a second chance but the service was beyond horrible again. I am extremely disappointed and I’m hoping that this place gets new management ASAP.