Many customers praised the attentive and friendly service from various servers, particularly highlighting staff members like Trinity, Lee, and Cameron.
Food Quality
While many reviews complimented the food as delicious, there were also several complaints about overcooked or poorly prepared dishes.
Atmosphere
The restaurant's atmosphere received mixed reviews, with some customers enjoying the ambiance while others found it noisy or unclean.
Management Response
Positive feedback noted effective management responses to service issues, with some customers appreciating the efforts made to rectify mistakes.
Consistency
Several customers expressed concerns about inconsistent food quality and service, indicating that experiences can vary significantly.
JT
Jay T
4 days ago
5.0
We had such a great dinner as a family at this location. The best part of it all besides the food was our waitress Norma. She's great! She was so attentive during our dining experience. I really recommend this location and Norma as a waitress!
MM
Mols Monty
4 days ago
2.0
I have been a longtime fan of Carrabas - love their grilled menu and the 10 dollar take home option. I have even been to this specific location once previously. But my most recent visit left me wondering if I will ever go back to again.
I think the name of the waiter was Michael. At first he came across as a nice guy. But when we were checking out, he basically handed me the card machine and told me to tap the “yes” button if I agreed with the 20% tip. I think this was probably the first time ever in a restaurant that I have seen a waiter being so in my face for tips. Through all these years at Carrabas, the tipping has always been writing it down on the merchant copy of the receipt or whatever thing. Maybe this was a recent change? Don’t get me wrong - I often times tip more than 20% at Carrabas just because I think I have pretty much always had a good experience. But it felt like the waiter thought he didn’t need to earn it. I was also handed the card machine when I was still finishing up my spaghetti, which felt extremely weird. I wasn’t even asked if I needed any dessert or anything else. Also, when Michael came to drop off the 10 dollar take home, which was after I paid for the dinner, he didn’t say anything and just put it on my table and left. The whole experience felt surreal to me.
HC
Hector Cruz
Nov 17, 2025
4.0
Food was great. The service could improve. It seems to me that waiters were overwhelmed with too many tables to attend. I was surprised that we were not provided with plates for our opening dish or bread. We requested plates and the unacceptable answer was that they didn't have plates for the bread or opening dish. They probably were out of small plates but should provide any plates instead of nothing. We paid over $100 for a dinner for two to start dinner with a bunch of food on the table surface.
HH
Holly
Nov 16, 2025
1.0
When you are absent from your table of very expensive food for fifteen minutes because you went to the restroom, the waitress steals your food. You come back to an empty table and your food is gone before you can eat it. You end up hungry. Olive garden gives more for less and doesn't steal your food when you go to the bathroom.
MA
Maria Aguilo
Nov 13, 2025
2.0
First time visiting the restaurant on 200 state road in Ocala, Florida. The restaurant was very nice, but they didn't have everything that I wanted . They didn't have any.
Coca cola so I had to settle for doctor pepper, They only have one choices of soup in the Lunch trio, The appetizer Combination was out of mozzarella sticks. So I had to choose another side to complete it.. The waitresses were very sweet, but forgot the straws when they Put my soda and forgot my lemon slices. Other than that, it was not bad.The prices were okay but I don't know if I return to this Restaurant.
Frequently Asked Questions About Carrabba's Italian Grill
What are the operating hours of Carrabba's Italian Grill in Ocala, FL?
Carrabba's Italian Grill in Ocala is open Monday to Thursday from 11:00 AM to 10:00 PM, Friday and Saturday from 11:00 AM to 11:00 PM, and Sunday from 11:00 AM to 9:00 PM.
Does Carrabba's Italian Grill offer a happy hour? If so, when is it?
Yes, Carrabba's Italian Grill offers happy hour every day of the week from 4:00 PM to 6:00 PM.
What types of services are available for ordering food at Carrabba's Italian Grill?
They offer in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Where is Carrabba's Italian Grill located?
The restaurant is located at 2370 SW College Rd, Ocala, FL 34474, USA.
Can I find the menu and order online for Carrabba's Italian Grill in Ocala?
Yes, you can view the menu and place an order online at https://www.carrabbas.com/order/menu/ocala.
Does Carrabba's Italian Grill accommodate dietary preferences like vegetarian or gluten-free?
Yes, the restaurant serves vegetarian and gluten-free options, among other menu items.
Is Carrabba's Italian Grill wheelchair accessible?
Yes, the restaurant has a wheelchair accessible entrance, parking, seating, and restroom.
Are there nearby places to visit before or after dining at Carrabba's Italian Grill?
Yes, nearby places include Panera Bread for coffee and bakery items, Closet Envy of Ocala for clothing shopping, and Urban Thread- Ocala boutique for women's apparel.
What options for automotive services are near Carrabba's Italian Grill?
Nearby automotive services include Palm Chevrolet car dealership, Firestone Complete Auto Care, Town Tire Auto Service Centers, Tire Kingdom, and Heart of America car dealer.
Where can I find nearby tech and mobile phone services around Carrabba's Italian Grill?
You can visit Tech Bros for IT service and computer repair, Cricket Wireless for mobile phone and telecom services, and uBreakiFix for mobile phone repair.