Many customers praised the attentive and friendly service from various servers, with specific mentions of exceptional staff like Alyssa, Cameron, and Trinity.
Food Consistency
While most reviews highlighted delicious food, some customers noted inconsistencies in food quality, such as overcooked pasta and overly salty dishes.
Management Response
The management received positive feedback for addressing customer concerns and providing compensation for unsatisfactory experiences.
Atmosphere
Several reviews mentioned issues with noise levels and cleanliness, impacting the overall dining experience.
Repeat Visits
Despite some negative experiences, many customers expressed a willingness to return, often citing good service and food as reasons.
KH
Kathleen Hall
3 days ago
5.0
Quite surprised at the value of the "small plates" choices and quality at lunch here. I chose the shrimp scampi, parmesan salad and lentil sausage soup for lunch. Choice of small entree, salad and a hearty bowl of soup. Waitress was very attentive and everything was made fresh. Delicious! I will be going back soon!!
ML
Michael L
4 days ago
5.0
Out visit to Carabba's Italian Grill was pleasant and relaxing. We arrived at 4:30 to a lively atmosphere, yet not too many people at that time. By the time we left everyone had piled in. Our hostess was friendly and accommodating. She recommended dishes and specials. I asked for a dish that I could customize which she was happy to help with suggestions. The food was very good and fresh. I couldn't be happier. I highly recommend Carabba's Italian Grill !!
JW
Jo Wintrow
5 days ago
5.0
Bree(sp) and Abby (sp) at Carrabba’s in Ocala provided truly stand-up service. I’ve dealt with Bree twice now, and she always has a smile on her face. She’s incredibly accommodating, very professional, and just overall so sweet to deal with. Abby was just as warm and welcoming—I honestly felt like I was talking to family. They both made the experience exceptional. Five stars all the way!
DB
Desiree Blanchette
Jan 2, 2026
5.0
The first time I went to a carabas, the host told me to turn around and go to Chick-fil-A I was very upset and I had reached out and left a negative review on websites, but the manager had reached out to me and had offered to take care of my meal and to have me return so I can repeat my experience. I would like to say that I had a very good repeat experience. It definitely made up for the first bad experience. I had with a host. I'm glad that I gave this restaurant a second chance. And I would recommend carrabbas to anyone in the area looking for a decent Italian meal as most of the Italian restaurants nowadays are closed. I would like to thank the manager of the carabas in Stuart, Florida for her hospitality and management experience reaching out about concerned guests. I appreciate good management skills.
MP
M P
Dec 15, 2025
2.0
Carrabbas has always been one of our favorite restaurants, but this one lacks consistency and service is usually subpar. Our server Tia started out wonderful, until she got more tables to wait on. We are not needy customers, we aren’t the squeeky wheel. But we only asked for one thing, which was more bread. (We had a small 4 pieces) We never did receive it. Instead she sat down at the table behind us talking about some sort of wine for a pretty long time. So we thought for sure after she walked by our table several times, that it would “hit” her. But no, no bread, no apology. Basically we became non existent when more customers came in. I’m a generous tipper to a fault, but I’m sorry I refuse to give generous tips anymore for servers that ignore you like that. As for food? It’s usually pretty good here. Sometimes the salads look pathetic like ours did yesterday. They seriously looked like a 5 year old made them. Drenched in dressing with hardly ANY salad on the plate. They looked half ate already! I had to switch salads with my husband because there was so much creamy Parmesan on my 5 lettuce leafs that I would not be able to eat that gooey mess. As far as ambience, I took away one star because anyone that came into the restaurant was seated right next to us, behind us, etc. Just sandwiched us all in. I know it has something to do with how many servers, etc. But it seemed a bit much. I wish there was another Carrabba’s around us, as we’ve never had much luck with the service here.
Frequently Asked Questions About Carrabba's Italian Grill
What are the operating hours of Carrabba's Italian Grill in Ocala, FL?
Carrabba's Italian Grill in Ocala is open Monday to Thursday from 11:00 AM to 10:00 PM, Friday and Saturday from 11:00 AM to 11:00 PM, and Sunday from 11:00 AM to 9:00 PM.
Does Carrabba's Italian Grill offer a happy hour? If so, when is it?
Yes, Carrabba's Italian Grill offers happy hour every day of the week from 4:00 PM to 6:00 PM.
What types of services are available for ordering food at Carrabba's Italian Grill?
They offer in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Where is Carrabba's Italian Grill located?
The restaurant is located at 2370 SW College Rd, Ocala, FL 34474, USA.
Can I find the menu and order online for Carrabba's Italian Grill in Ocala?
Yes, you can view the menu and place an order online at https://www.carrabbas.com/order/menu/ocala.
Does Carrabba's Italian Grill accommodate dietary preferences like vegetarian or gluten-free?
Yes, the restaurant serves vegetarian and gluten-free options, among other menu items.
Is Carrabba's Italian Grill wheelchair accessible?
Yes, the restaurant has a wheelchair accessible entrance, parking, seating, and restroom.
Are there nearby places to visit before or after dining at Carrabba's Italian Grill?
Yes, nearby places include Panera Bread for coffee and bakery items, Closet Envy of Ocala for clothing shopping, and Urban Thread- Ocala boutique for women's apparel.
What options for automotive services are near Carrabba's Italian Grill?
Nearby automotive services include Palm Chevrolet car dealership, Firestone Complete Auto Care, Town Tire Auto Service Centers, Tire Kingdom, and Heart of America car dealer.
Where can I find nearby tech and mobile phone services around Carrabba's Italian Grill?
You can visit Tech Bros for IT service and computer repair, Cricket Wireless for mobile phone and telecom services, and uBreakiFix for mobile phone repair.