I'm leaving this review in hopes of helping improve customer service. We were a large group, and unfortunately my meal never arrived l had to ask about it. I understand that mistakes can happen. However, one of my friends also had an issue with her appetizer, and while the manager delivered the corrected dish, they didn't check in on us or ask if we needed anything, which felt impersonal. When my issue occurred, the manager did not come by.
I believe there's room for improvement in this area. On a positive note, our server Aria was excellent, very attentive and friendly. We truly appreciated her service.
DA
Danilo Antezana
Apr 6, 2026
The service was great and staff was friendly. I got the Taco Salad which was just ok. My Dad got the carne asada which was great and full of flavor. The ambiance and cleanliness of the place is main reason for 4 stars and food was solid.
MI
Melisa Irizarry
Apr 2, 2026
Diana M was amazing and so kind! The food is always fresh, hot and flavorful. The staff are always welcoming and so attentive. Love this place and Diana M!
CR
Celso Romero
Mar 29, 2026
Good food, great company, and unforgettable vibes. Experience authentic flavors and smiles all around at Azteca D'oro. Where every meal feels like a celebration! Every Saturday have a music with mariachis with happy moments!
First time visiting and honestly, we left pretty underwhelmed.
When we walked in, no one was at the hostess stand. After waiting about 10 minutes, someone finally came over and tried to seat us at two different tables that were still dirty from previous customers. Once we were finally seated, we waited another 10 minutes before someone brought chips and salsa and told us our server would be over shortly.
Another 10 minutes passed and we had nearly finished the chips when someone came by and asked if we had been helped. We said no and that we were waiting for our server. She offered to get our drink order, which we appreciated. About 10 minutes later she returned with our drinks and another basket of chips while we continued waiting.
During this time, we watched her visit multiple tables around us but not ours. After about 15 minutes she came back and asked if we wanted more chips. We explained that we were still waiting to order. She then took our food order, but at that point we had no idea if she was actually our server or just helping out. By then we had already finished three drinks without being checked on.
Eventually our food arrived, and we had to ask the food runner for drink refills since we still hadn’t been checked on. Throughout the entire meal, the server visited the surrounding tables several times but rarely spoke to us. We never even got her name.
Food-wise, we ordered the steak fajitas, macho burrito, birria tacos, chicken flautas, and a kids chicken fajita meal. The burrito and birria tacos were the best items we tried. Unfortunately, the fajitas were very lacking in flavor. Honestly, Chili’s has better fajitas, which was disappointing. The tortillas were overcooked and crumbling. When I asked for new ones, those were hard as well. The guacamole was served as a solid chunk that I had to mash myself, and the chicken flautas were dry with some burnt pieces of chicken.
For a meal that totaled over $150, both the food and the service were very disappointing. Unfortunately, we won’t be returning.